Immerse yourself in Tokyo’s upscale atmosphere at Hotel The Celestine Ginza. Located near the historic Tokyo Imperial Palace, this hotel offers a cooked-to-order breakfast, dry cleaning services, and multilingual staff for a seamless stay.
At Hotel The Celestine Ginza, you'll be just a 5-minute drive from Tokyo Imperial Palace and Tokyo Tower. Guests looking for a bite to eat can check out GINZA CASITA, which serves breakfast and dinner. This luxurious hotel is also just a 5-minute drive from Tokyo Bay and Tokyo International Forum. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Shiodome Station is 6 minutes and Ginza Station is 7 minutes.
At a glance
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Hotel size
104 rooms
Arranged over 14 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3:00 AM
Minimum check-in age: 16
Check-out time is noon
Contactless check-out available
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only rate plans must book breakfast by 9 PM to receive breakfast the next morning.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 2500 per night)
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Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Bed rails
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 2017
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
GINZA CASITA - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in JEA Eco Mark Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 4400 for adults and JPY 4400 for children
Parking
Self parking costs JPY 2500 per night
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Celestine Ginza
Hotel Celestine
Celestine Ginza
The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel
Hotel The Celestine Ginza Tokyo
Hotel The Celestine Ginza Hotel Tokyo
Frequently asked questions
Does Hotel The Celestine Ginza offer free cancellation for a full refund?
Yes, Hotel The Celestine Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel The Celestine Ginza?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel The Celestine Ginza?
Yes. Self parking costs JPY 2500 per night.
What are the check-in and check-out times at Hotel The Celestine Ginza?
Check-in start time: 3 PM; Check-in end time: 3:00 AM. Check-out time is noon. Contactless check-out is available.
Are there restaurants at or near Hotel The Celestine Ginza?
Yes, there's an onsite restaurant, GINZA CASITA.
What's the area around Hotel The Celestine Ginza like?
Hotel The Celestine Ginza is in Ginza, a short 6-minute walk from Shiodome Station and 19 minutes' walk from Tokyo Imperial Palace. The local area is considered walkable as well as being good for shopping.
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Reviews
Hotel The Celestine Ginza Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.8
Cleanliness
9.2
Location
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as delicious, abundant, and well-presented with a variety of tasty options. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Restaurant
Shopping
Bed
Amenities
Bar
View
Subway
Reviews
Verified
10/10 Exceptional
Mar 13, 2026
very clean, excellent location, friendly staffs
Ryan
Ryan, 9-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Amazing service, great location, provided lots of amenities and used Byredo products in the bathroom. Temp control was convenient and there was a lawson’s right next to the hotel.
Cyrille
Cyrille, 5-night trip
Verified
8/10 Very good
Mar 22, 2026
Excellent location being minutes walk from the main shopping street of Ginza,many restaurants nearby. Excellent staff. Room well designed if on the small size but not unusual for Tokyo. The french toast for breakfast was excellent. Only 100 rooms so feels like a boutique hotel
Ian
Ian, 3-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Clean room and great area with plenty of shops and food near by. With plenty room space. Staff was so friendly and nice. Would recommend the celestine 10/10.
Jose
Jose, 6-night trip
Verified
10/10 Exceptional
Feb 12, 2026
This hotel is conveniently located to the train line, Ginza 6 for shopping and food options. The room is spacious for Japan standards. The staff was very professional and their service was top quality. They go above and beyond in customer service. We would definitely stay there again.
Sinlapakone VK
Sinlapakone VK, 7-night trip
Verified
10/10 Exceptional
Jan 10, 2026
We loved our stay. The Staff were helpful and very accommodating. Thank you so much.
Maria Shello
Maria Shello, 3-night trip
Verified
10/10 Exceptional
Oct 11, 2025
Nice staff and very good location
SHUWEI
SHUWEI, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
The staff were amazing: professional, friendly, helpful, eager to ensure your stay was enjoyable. This hotel was immaculate and very comfortable and quiet.
Julie
Julie, 4-night trip
Verified
8/10 Very good
Nov 10, 2025
Staff were courteous, the room was clean and spacious by Tokyo standards, and the location is quite convenient. It’s a solid hotel for someone looking a comfortable stay in Tokyo.
Ebrahim
Ebrahim, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Exceptional! Very clean, staff were very friendly and helpful. Just a really excellent stay. Highly recommend. Plus location couldn’t be better.
Carol
Carol, 14-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Staff communication and services are good. Room layout is a little awkward.
Yuqiao
Yuqiao, 2-night trip
Verified
10/10 Exceptional
Sep 3, 2025
Very good and friendly staff
ed
ed, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2025
Great location and great management. I have stayed here many times and enjoyed every stay.
Gary
Gary, 2-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Lovely staff, room, perfect location in Ginza, and appreciated the self-care products!
Tamara
Tamara, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Clean rooms. Very good breakfast
Fabian
Fabian, 6-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Staff was very polite! Great location for walking and easy access to train station
Tracey
Tracey, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2025
This was a very nice stay. The service from the staff was exceptional and have made our experience highly memorable, they also speak good English which was so nice. The bed is a little hard is my only minor criticism. I highly recommend this hotel for its high quality food and the view within the restaurant is amazing.
Jessica
Jessica, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2025
The location is great, near Shimbashi station and walking distance to all of the shopping in Ginza.
The hotel was exceptional, the room was clean, the provided breakfast was delicious and the service staff were absolutely amazing.
Special shoutout to our hostess Natsuko who made us feel extra special on our honeymoon.
10/10 experience, highly recommend staying at the Celestine Ginza!!
Steffi
Steffi, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2025
Very helpful staff clean property
Dominick
Dominick, 2-night trip
Verified
8/10 Very good
Oct 24, 2025
Staff excellent, friendly. Room clean and nice but limited clothes storage space. Breakfast is a set menu with 3 different choices, very well presented and tasty
Linda
Linda, 5-night trip
Verified
10/10 Exceptional
Oct 8, 2025
Service and staff were great, welcoming. Well situated, close to subway that goes directly to Tokyo station, Yokohama, Narita. Very good breakfast. Thank you everyone.
Chantal
Chantal, 2-night trip
Verified
8/10 Very good
May 27, 2025
Great restaurant and super friendly staff. Location is very convenient if you’re into the Ginza scene.
Ushnish
Ushnish, 2-night trip
Verified
10/10 Exceptional
Jul 24, 2024
Excellent location, friendly staff, large room, comfortable bed.
Xu
Xu, 3-night trip
Verified
8/10 Very good
Oct 16, 2025
Celestine Ginza is a nice modern boutique hotel.
Very nice boutique hotel well located in Ginza. Modern, clean but very small rooms. Very attentive staff. The dining room was beautiful with a view; however, we did not dine there, because of there were other nearby dining options.
Janet
Janet, 3-night trip
Verified
10/10 Exceptional
Sep 22, 2024
Excellent property and great location and the staff were very friendly.