2/10 很差
2026 年 1 月 8 日
This place was horrible, Do not stay here. We checked in after getting our room on Hotels.com, it was supposed to be 2 Queen size beds, which it was but one of them was in a closet with the doors removed, After driving 7 hours we went to check in and had to use a virtuall clerk who I thin was in another country similar to when you ask for tech support. We got the room key and went up to the room and used the bathroom after flushing the toilt overflowed and filled the room with pooh water, so gross. We went down to the virtual front desk attendant "trevor" and he said some one would clean the room tomorrow. We obviously asked for another room or money back and they did not have another room with 2 beds and said they would refund our money to hotels.com in a few days. A few days go by and nothing, so reached out to Hotels.com and they said the owner of the hotel rejected our request for a refund. A week later I am still trying to get them to honor thier commitment to a refund. Now I am having to fill out forms and mail them to VISA to prove my story and request for non payment to Hotels.com. This place sucks do not go there, pick somewhere else
john
john，1 晚家庭旅行
Hotels.com真实住客点评
