Located near Raffles Place and Merlion, The Quay Hotel offers a modern retreat with a rooftop terrace where you can unwind. Take advantage of the playground, dry cleaning services, in-room WiFi and helpful multilingual staff who have left a lasting impression on previous guests.
Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
JB Sentral - 26 min drive
Clarke Quay Station - 6 min walk
Raffles Place Station - 8 min walk
Telok Ayer Station - 9 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Un-Yang-Kor-Dai - 1 min drive
New Shah Alam Restaurant - 3 min walk
POUT Rooftop Cafe - 1 min walk
Tong Xin Ru Yi Traditional Hotpot - 3 min walk
Dumpling Darlings - 2 min walk
About this property
The Quay Hotel
The Quay Hotel features a rooftop terrace and puts you within a 10-minute walk of Raffles Place. Also, Marina Bay Sands Skypark and Marina Bay Sands Casino are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Clarke Quay Station is 6 minutes and Raffles Place Station is 8 minutes.
At a glance
DONE
Hotel size
41 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Accessible airport shuttle
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 16 per person
Airport shuttle service is offered for an extra charge of SGD 75 per vehicle (one-way, maximum occupancy 7)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of SGD 50 (subject to availability)
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore
Frequently asked questions
Does The Quay Hotel offer free cancellation for a full refund?
Yes, The Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Quay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Quay Hotel?
Sorry, there's no onsite parking at The Quay Hotel.
Is airport shuttle service offered by The Quay Hotel?
Yes, an airport shuttle is available. The charge is SGD 75 per vehicle one-way.
What are the check-in and check-out times at The Quay Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of SGD 50 (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Quay Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at The Quay Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near The Quay Hotel?
Yes, there's an onsite restaurant.
What's the area around The Quay Hotel like?
The Quay Hotel is in Downtown Singapore, a short 6-minute walk from Clarke Quay Station and 6 minutes' walk from Raffles Place. Travelers give top marks for the hotel's prime location.
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Reviews
The Quay Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Location
Chinatown
Restaurant
Bed
Walking
Bus
Bar
Shower
Reviews
Verified
8/10 Very good
Apr 12, 2026
Very nice location & clean room.
JONG LYEL
JONG LYEL, 3-night trip
Verified
8/10 Very good
Nov 7, 2025
Had a good stay. The staff at the front desk were very kind and helpful and more than willing to store my bags before my check-in and after my check-out. Easy budget friendly stay
Phelan
Phelan, 2-night trip
Verified
6/10 Good
Dec 1, 2025
Good central location. OK room but with great shower. Nice and polite front office staff!
Robbert
Robbert, 2-night trip
Verified
8/10 Very good
Jan 24, 2026
Clean and organized
Yuritzy
Yuritzy, 3-night trip
Verified
6/10 Good
Jun 13, 2025
Fair price for a well located hotel.
Kriz
Kriz, 1-night trip
Verified
8/10 Very good
Mar 31, 2026
Staff was friendly. Check in was good. Room was pretty small but clean. Things to know:
Luggage ‘storage’ is just in the hallway. Breakfast is located at a different location than the hotel itself. Laundry faculties on the top floor are not the best (one tiny washer and one dryer) but better than nothing. Cannot be dropped off/picked up at hotel as it’s a no-drop off zone. This makes drop off and pick up by taxis/Grabs a bit inconvenient.
Ashley
Ashley, 2-night trip
Verified
8/10 Very good
Mar 13, 2025
The location is great.
Dan
Dan, 1-night trip
Verified
10/10 Exceptional
Feb 10, 2025
Great location
Shaun
Shaun, 2-night trip
Verified
8/10 Very good
Mar 25, 2025
Great location in a central part of the city with access to popular sites and many amenities.
Shane
Shane, 1-night trip
Verified
6/10 Good
May 5, 2025
Good convinent location.
Kriz
Kriz, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2024
Great location, clean, and quiet
Oriana
Oriana, 2-night trip
Verified
10/10 Exceptional
Feb 11, 2025
Good location
Pineabrim
Pineabrim, 2-night trip
Verified
8/10 Very good
Jul 26, 2025
The room is quite small and has no window, but it is clean. The place is close to Chinatown and has many places to eat. Nice place to stay.
Marinor
Marinor, 5-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Clean, good central location
Praveen
Praveen, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2024
Very clean and very conveniently located.
Kiel
Kiel, 4-night trip
Verified
10/10 Exceptional
Oct 25, 2024
Beautiful small hotel, close to everything. Staff was amazing .
Claudia
Claudia, 1-night trip
Verified
8/10 Very good
Nov 20, 2023
Great location - excellent for bars & restaurants and close to Marina Bay
Jeremy
Jeremy, 3-night trip
Verified
8/10 Very good
Feb 1, 2025
Great location
Great location with small rooms. No frills but easily walkable to the scenic spots. Front desk very helpful. Would definitely stay here again.
Connie S
Connie S, 2-night trip
Verified
8/10 Very good
Jul 7, 2025
Great place to stay to be close to the action of the Quay area and if up to it extremely walkable to all the attractions nearby. Definitely a hike in the heat, but if walking isn’t for you then close to an MRT station to make every thing even more accessible!
Stefan
Stefan, 4-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Great location as you can board the Singapore Hop-on/Hop-off right in front of the hotel. It's a 9-minutes' walk to Raffles Place MRT Station. Chinatown is about a 5-10 minutes' walk (be sure to check out Maxwell Food Centre).
The staff were quick to check us in. The room was equipped well; kudos for having body wash and shampoo in reusable pump containers. The AC worked just fine.
All in all, a nice stay at a good price. We would definitely love to return in the future.
Alwin
Alwin, 1-night trip
Verified
10/10 Exceptional
May 16, 2025
Great location, loads of places to eat, right next to Clark Quay.
Walk up past the bus stop to get you grab, just a 100 meters or so
Chetiya Thivanka
Chetiya Thivanka, 2-night trip
Verified
8/10 Very good
Oct 19, 2023
Great for a quick stay. Close to food
Timothy
Timothy, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2025
The Staff was very helpful in answering all my questions, ordering taxis for me.
Robert
Robert, 4-night trip
Verified
10/10 Exceptional
Mar 4, 2025
We had a great stay at the Quay, which is walkable and also has a bus stop right in front of the hotel. There were many shops and restaurants around to enjoy. The actual room was very clean and comfortable.