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Hostal Alistana

City-center guesthouse, steps from Gran Via

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Desk, free WiFi, bed sheets
View from property
Twin Room, Private Bathroom | Desk, free WiFi, bed sheets
Lobby sitting area
Towels
In the heart of Madrid, Hostal Alistana offers a warm and inviting atmosphere. Stay connected with in-room WiFi, take advantage of tour/ticket assistance to explore nearby Puerta del Sol and Plaza Mayor.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Free WiFi

Main amenities (3)

  • Daily housekeeping
  • Front-desk safe
  • Tour/ticket assistance

Feel at home (5)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Bathtub or shower

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Private Bathroom

Desk, free WiFi, bed sheets

Double Room, Private Bathroom

Highlights

Heating
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Desk, free WiFi, bed sheets

Triple Room, Private Bathroom

Highlights

Heating
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | Desk, free WiFi, bed sheets

Twin Room, Private Bathroom

Highlights

Heating
Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
Dec 2 - Dec 3
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About the neighborhood

Map
Calle Hortaleza N28, 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Calle de Alcalá - 5 min walk - 0.5 km
  • Plaza de Cibeles - 8 min walk - 0.7 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
  • Madrid Recoletos Station - 12 min walk
  • Madrid Principe Pio Station - 26 min walk
  • Atocha Cercanías Station - 27 min walk
  • Gran Via Station - 3 min walk
  • Chueca Station - 4 min walk
  • Sevilla Station - 6 min walk

Restaurants

  • ‪Fratelli d'Italia - Chueca - ‬1 min walk
  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪La Tita Rivera - ‬2 min walk
  • ‪Hot Bar - ‬1 min walk
  • ‪Tony Roma's - ‬1 min walk

About this property

Hostal Alistana

Hostal Alistana puts you in a great location, within just a 10-minute walk of Gran Via and Puerta del Sol. Also, Plaza Mayor and Plaza de Santa Ana are within a 15-minute walk. The property is just a short walk to public transportation: Gran Via Station is 3 minutes and Chueca Station is 4 minutes.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [Calle Fuencarral 25, 1Izq, Hostal Fuencarral Kryse.]
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (surcharge)

Fee & policy details

Optional extras

  • Late check-in between 10 PM and midnight can be arranged for an extra charge of EUR 5
  • Safes in guestrooms can be used for an extra charge

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number HM 2119

Also known as

Hostal Alistana Guesthouse Madrid
Hostal Alistana Guesthouse
Hostal Alistana Madrid
Hostal Alistana Madrid
Hostal Alistana Guesthouse
Hostal Alistana Guesthouse Madrid

Frequently asked questions

Does Hostal Alistana offer free cancellation for a full refund?

Yes, Hostal Alistana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Alistana?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal Alistana?

Sorry, there's no onsite parking at Hostal Alistana.

What are the check-in and check-out times at Hostal Alistana?

Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 11 AM.

Is there an onsite casino at Hostal Alistana?

No, this guesthouse doesn't have a casino, but Casino Gran Via (3-min walk) is nearby.

What's the area around Hostal Alistana like?

Hostal Alistana is in Madrid Centro, a short 3-minute walk from Gran Via Station and 2 minutes' walk from Gran Via.

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Hostal Alistana Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Good

You get what you pay for!

Interesting neighborhood excellent location in the center of Gran Via. Clean safe, but small room. Downside was having to go next block over to register. Staff friendly & helpful.
Moreno, 3-night trip

8/10 Very good

Buen situado
Rafael, 1-night trip

10/10 Exceptional

Muy buena ubicación, limpio y personal agradable. Recomendado
2-night trip

6/10 Good

La habitación no estaba muy mal pero los baños olían mucho a las cañerías y cuando entrabas de la calle era insoportable el olor, y lo q no me gustó es q te cobren un suplento pq llegar tarde cuando ya estás pagando por una habitación q no estás usando hasta q llegas y encima te hagan pagar un suplemento, no creo q sea justo ese suplemento porque si nos ponemos a mirar entonces nos te dirán q descontar parte de la habitación ya q no lo has usado en todo el dia
Juan José, 4-night trip

4/10 Fair

Too much noise. The street is busy and noisy all night and there are bin collections and pressure washing all through the night, with just a single glazed set of glass double doors to keep out the noise. It does not.
4-night trip

8/10 Very good

Bien situé au centre avc un bon prix, tres recommandé 👍
Haitam, 3-night trip

8/10 Very good

Molto bene nel silenzio e tranquillità
Renato, 4-night trip

6/10 Good

Buena ubicación pero necesita reforma

Habitación ruidosa y vieja, necesita una renovación. Aunque hacían la cama, la mitad de los días no barrian el suelo. El trato en recepción bastante correcto y amable. El único inconveniente las instalaciones.
RAFAEL, 10-night trip

10/10 Exceptional

Staff, location and amenities. It looks as if you are obligating me to write a minimum of words and this is not my job I resent Expedia forcing me to do this!!!!
julieta, 3-night trip

8/10 Very good

very close to city center, nearby lots of shops and restaurants, was a bit unsure about checking in in a different hotel, other than that everything was perfect, room cleaned every day
3-night trip

2/10 Poor

El baño pésimo la habitación muy pequeña pedí sabanas y no me dieron no hay recepcionista a quien expresarle las inconformidades tuve q buscar la llave de mi habitación en otra posada porq en esta no había recepcionista
Juan, 3-night trip

6/10 Good

Ubicación bien, mejorar control de huéspedes

Buena ubicación, cerca a sitios de interés, restaurantes y bares, la habitación un tanto pequeña, la limpieza normal el check-in lo realizas a la vuelta del hotel. Se filtraban discusiones fuertes y conversaciones desde las otras habitaciones y no había nadie en recepción a quien reportar durante la noche, solo el último día vimos a un encargado.
3-night trip

2/10 Poor

anche se registrato al mattino, fino dopo le 15 non mi hanno consegnato le chiavi e non hanno un posto dove poter nel frattempo lasciare le valigie se non che in armadietti non gestiti d loro e a pagamento!! orribile la pulizia della camera all'arrivo era presente tanta polvere esistente da anni , "armadio" se così vogliamo chiamarlo, senza porte completamente scassato, senza ripiani e nemmeno una cassettiera, però c'erano 3 grucce!! e che dire del bagnetto? un lavandino che a malapena ci si può lavare le mani da quanto è piccolo, stare seduti sul water voleva dire sbattere le ginocchia sulla porta oltre alla scarsa manutenzione e pulizia. L'unico aspetto positivo è l'ottima posizione nel quartiere
4-night trip

8/10 Very good

Localización excelente, en pleno centro de Madrid.
3-night trip

6/10 Good

Esta en el centro de Madrid, encuentras restaurantes y tiendas, es una zona 100% gay. El bano estaba sucio olia a orinas las cotinas de la ducha estaban sucias
3-night trip

10/10 Exceptional

Habitaciones limpias y buena atención por parte del personal con el que he tratado personalmente. La ubicación excelente, en pleno centro de Madrid, muy cerca de los lugares más emblemáticos y el transporte público.
Chema, 2-night trip

6/10 Good

Nous avons séjourné 3 nuits dans cet hotel en Mai 2019. Les + : personnel très accueillant. Proximité à tous les lieux d’intérêts de la ville. L'hôtel se trouve dans un quartier vivant & festif. On nous a remis des clefs permettant d'accéder à toute heure à l'hôtel. Les - : Manque d'insonorisation. La fenêtre se ferme à peine... J'ai un sommeil très lourd normalement pourtant je me suis reveillée 6 fois par nuit d'autant plus que le quartier est très vivant la nuit. La chambre est un peu petite la salle de bains aussi mais pour un jeune couple pendant 3 nuits ça le fait quand même.
Lulu, 3-night trip

6/10 Good

Walls are paper thin. Too noisy. Location is good, staff were friendly, but I wouldn’t stay there again.
3-night trip

8/10 Very good

Everything was almost fine, just the towels that have a bad smell, otherwise everything is fine.
8-night trip

8/10 Very good

Local excelente

Muito tranquila e segura Pena que a estação do metrô Gran Vía esteja em reforma, mas a estação Tribunales atende bem!
IEUDO LACERDA, 6-night trip

6/10 Good

Lots of bars and restaurants closed to the hostel, checked out time a bit early
5-night trip

8/10 Very good

Good basic accommodations in great location

Stayed here for 5 days and would gladly return. The room was basic but clean. Fairly small room but we just needed a place to sleep while exploring the city and enjoying Madrid’s nightlife. The location is the best part right in Chueca. What was even better was that you get your own set of three keys to access the building, the floor, and your room. If you are an independent traveler you will enjoy this aspect especially when returning from a night out and not having to wait on staff to open the building door for you, which is pretty typical for many hostals in Madrid. If this place is available and has the same great price I would book without hesitation.
Robert, 5-night trip

8/10 Very good

Buena relación calidad-precio

Personal muy agradable. Habitación con buena presencia. Vasos y toallas con marcas de pintalabios.
2-night trip

2/10 Poor

Habitación del pánico

Instalaciones del hostal tercermundista, donde la relación calidad-precio es totalmente desproporcionada; la recepción está ubicada a unos 300 metros del hostal. En cuanto a la habitación: de dimensiones ridículas para alojar a dos personas; calefacción sólo manejable por los dueños del local y disponible únicamente durante las horas nocturnas; paredes muy sucias, especialmente la zona del cabecero de la cama; puertas muy sucias; falta de limpieza en general; armario de reducidas dimensiones con perchas viejas y rotas, y muy sucio su interior; lámpara de techo recubierta de polvo; cuarto de baño de dimensiones super-reducidas, provisto de bañera sin mampara y con una cortina de plástico muy poco higiénica; ventana muy vieja y no adaptada al clima extremo reinante en Madrid, por lo que no aisla del frío ni del ruido exterior
Jose, 8-night trip

6/10 Good

Ottima posizione ma poca pulizia

La scarsa pulizia (copriletto e coperte sporche/bagno poco pulito) è stata compensata dall'ottima posizione (a due passi da Gran Via, Malasaña, Puerta del Sol, Plaza Cibeles). Nonostante non sia presente una reception in struttura il personale a disposizione è disponibile ed efficente.
Mike, 3-night trip