Ayla Grand Hotel, nestled in a shopping district, offers an urban oasis with a rooftop terrace and on-site spa. Enjoy international cuisine at Sky 5 Cafe or unwind by the poolside bar. Guests can indulge in retail therapy at the hotel's shops, stay connected with free WiFi, and relax in comfort.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Spa
Airport transfer
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and pool bar
Full-service spa
Outdoor pool
Rooftop terrace
Breakfast available
Health club
Sauna
Steam room
24-hour room service
2 coffee shops/cafes
Massage/treatment rooms
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Separate bathtub and shower
Television
Daily housekeeping
The current price is CNY830
CNY830
CNY1,025 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Work and leisure blend
Located in the city center and shopping district, this hotel offers a business center with meeting rooms. Guests can unwind at the full-service spa.
Culinary bliss
This hotel caters to food enthusiasts with a restaurant serving international cuisine and 2 cafes. Guests savor poolside dining and buffet breakfast.
Pool paradise
The luxury hotel's outdoor pool area features pool loungers, umbrellas, and a poolside bar. Guests can dine at the onsite poolside restaurant.
Take in the views from the rooftop terrace when you stay at Ayla Grand Hotel. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and international cuisine is served at Sky 5 Cafe, which is open for lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club.
At a glance
DONE
Hotel size
220 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free covered onsite self parking
Free onsite valet parking
Covered onsite extended parking (AED 300 per week)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
No alcohol allowed onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Al Naeem has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Sky 5 Cafe - This poolside café specializes in international cuisine and serves lunch and dinner.
Nara - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tamra - This coffee shop specializes in international cuisine. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 69 for adults and AED 50 for children
Airport shuttle service is offered for an extra charge of AED 600 per vehicle (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for AED 100.0 per night
Parking
Covered extended parking costs AED 300 per week
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Also known as
Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
TOP Ayla Grand Hotel
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain
Frequently asked questions
Does Ayla Grand Hotel offer free cancellation for a full refund?
Yes, Ayla Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ayla Grand Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Ayla Grand Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ayla Grand Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Ayla Grand Hotel?
Yes, an airport shuttle is available. The charge is AED 600 per vehicle one-way.
What are the check-in and check-out times at Ayla Grand Hotel?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Ayla Grand Hotel and nearby?
Ayla Grand Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Ayla Grand Hotel?
Yes, Sky 5 Cafe offers international cuisine, pool views, and poolside dining.
What's the area around Ayla Grand Hotel like?
Ayla Grand Hotel is in the heart of Al Ain, a short 4-minute walk from Al Ain Mall and 19 minutes' walk from Al Ain Oasis Park.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ayla Grand Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.8
Location
8.8
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The breakfast was varied and delicious with a buffet option. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Bathroom
Lobby
Reviews
Verified
10/10 Exceptional
Nov 6, 2025
great location, close to Al ain mall
rooms very clean
staff very welcoming
Arnel
Arnel, 4-night trip
Verified
10/10 Exceptional
Jul 19, 2025
The hotel amd location os excellent
NEEMA
NEEMA, 2-night trip
Verified
8/10 Very good
Aug 29, 2025
Quiet and comfortable. Wonderful breakfast.
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Rooftop swimming pool, restaurant and lounge are very nice.
Sathish
Sathish, 1-night trip
Verified
10/10 Exceptional
Nov 18, 2025
Everything from staff to conditions
Nur
Nur, 1-night trip
Verified
10/10 Exceptional
Jan 17, 2024
Great location nice pool
Very friendly staff and great location near the oasis. Good breakfast and a nice rooftop pool with snacks.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Feb 1, 2024
Perfect stay
Amazing stay. Rooms are very clean, big and well equipped. Staff is very helpful and hospitable.
Perfect place for a peaceful and comfortable stay.
Verified traveler
1-night trip
Verified
10/10 Exceptional
Nov 26, 2023
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Githu
Githu, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2024
We loved to stay here
A good experience to stay at this hotel.
Very nice staff.
Good size room with good facilities.
Fine bathroom with fine amenities.
Late check-out was great for us.
Erik
Erik, 1-night trip
Verified
10/10 Exceptional
Apr 17, 2026
Clean rooms. Nice amenities
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Lovely stay.
More options needed for dairy free and gluten free.
Hira
Hira, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Everything was great
Hessa
Hessa, 3-night trip
Verified
10/10 Exceptional
Dec 26, 2024
Great family stay
Great hotel for staying in Al Ain next to a Mall
Andreas
Andreas, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2023
Great hotel, highly recommended
Great place, comfortable bed and large pleasant bathroom with all ammenities
Louise
Louise, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2022
Closeness to shopping, quiet location, great services
John
John, 4-night trip
Verified
8/10 Very good
May 15, 2025
4stars
Mohammed
Mohammed, 10-night trip
Verified
8/10 Very good
Feb 14, 2024
Lovely staff, special thanks to Yeiben
Mervi
Mervi, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2024
Amazing
sarah
sarah, 1-night trip
Verified
10/10 Exceptional
Oct 25, 2023
Nice
Oladoyin
Oladoyin, 6-night trip
Verified
10/10 Exceptional
Nov 8, 2023
Great experience
Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Andrew
Andrew, 6-night trip
Verified
6/10 Good
Oct 26, 2024
The room was really nice. The TV has zero English channels. The reception and concierge never answered their phone. Breakfast Buffet was not great
Martin
Martin, 1-night trip
Verified
8/10 Very good
Sep 4, 2022
My stay at Ayla grand
It is more of a 4-star standard.
The suite was nice.
The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided.
Empty plates and cutlery are provided at a cost.
Batool
Batool, 1-night trip
Verified
2/10 Poor
Jun 30, 2022
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Verified traveler
1-night trip
Verified
4/10 Fair
Nov 2, 2023
Beautiful hotel, but service very very bad. Had to ask for housekeeping everyday, and the airco was defect, they repaired it for 5 times but was still dwfect i havent been sleeping for 6 nights. Same with the water, only cooking hot water in the bathroom. Service really bad. Do not recomend.
Mireille
Mireille, 9-night trip
Verified
4/10 Fair
Oct 17, 2025
Unfortunately a shadow of it's former self. I loved it the last time I stayed.
Let's start. Check in was an absolute mess. Long queue. Unhappy guests. No room for me. Go away and wait. Other people got rooms while I sat and waited. I eventually got my room. It was still being cleaned when I got there. I wasn't checking in early or anything. Just mismanaged.
WiFi. What year is it? Should this be an issue? It kept dropping out. Sometimes fine, sometimes slow, sometimes absent. The thing is if you needed to rely on WiFi to attend a business teams/zoom call, you cannot rely on the hotel wifi. I ended up paying for 4g network.
Pool = screaming kids play area. That's not really a problem. Just don't think you will spend some quiet relaxation time next to the pool.
It used to be so much better. It was one of the reasons I made the trip from DXB to Al Ain. I don't think I'll bother again.