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HA San Mateo Suites

3.0 star property
City-center hotel within easy reach of Gran Via

Choose dates to view prices

HA San Mateo Suites puts you in a great location, within a 15-minute walk of Gran Via and Puerta de Alcalá. Also, Movistar Arena and Prado Museum are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (5)

  • Housekeeping (on request)
  • Breakfast available
  • Air conditioning
  • Limited hour front desk
  • Lockers available

Feel at home (6)

  • Private bathroom
  • Television
  • Espresso maker
  • Elevator
  • Minibar
  • Free toiletries
The current price is CNY542
CNY719 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

Minibar, desk, free WiFi, bed sheets

Double Room

7.8 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Private bathroom
Espresso maker
Minibar
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, desk, free WiFi, bed sheets

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Private bathroom
Espresso maker
Minibar
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Minibar, desk, free WiFi, bed sheets

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Hair dryer
Private bathroom
Espresso maker
Minibar
Wardrobe or closet
  • Sleeps 1
  • 1 Large Twin Bed

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  • Free WiFi
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The price is CNY428
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includes taxes & fees
Dec 15 - Dec 16
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About the neighborhood

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004

What's nearby

  • Paseo de la Castellana - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 10 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Calle de Alcalá - 10 min walk - 0.9 km
  • Puerta del Sol - 16 min walk - 1.4 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
  • Calanas Station - 6 min drive
  • Nuevos Ministerios Station - 6 min drive
  • Madrid Recoletos Station - 9 min walk
  • Alonso Martinez Station - 4 min walk
  • Tribunal Station - 5 min walk
  • Chueca Station - 6 min walk

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪Azotea Forus Barceló - ‬3 min walk
  • ‪Makkila - ‬1 min walk
  • ‪Miss Sushi - ‬2 min walk

About this property

HA San Mateo Suites

HA San Mateo Suites puts you in a great location, within a 15-minute walk of Gran Via and Puerta de Alcalá. Also, Movistar Arena and Prado Museum are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.

At a glance

DONE

Hotel size

    • 18 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 9:00 AM–11:00 AM

Services

  • Front desk (limited hours)

Facilities

  • Lockers available

Accessibility

  • Elevator

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Housekeeping on request
  • Guidebooks/recommendations

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid

Frequently asked questions

Does HA San Mateo Suites offer free cancellation for a full refund?

Yes, HA San Mateo Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HA San Mateo Suites?

Sorry, pets aren't allowed.

Is parking offered on site at HA San Mateo Suites?

Sorry, there's no onsite parking at HA San Mateo Suites.

What are the check-in and check-out times at HA San Mateo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

Is there an onsite casino at HA San Mateo Suites?

No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) is nearby.

What's the area around HA San Mateo Suites like?

HA San Mateo Suites is in Madrid Centro, a short 4-minute walk from Alonso Martinez Station and 10 minutes' walk from Gran Via.

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Reviews

HA San Mateo Suites Reviews

8.0

Very Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities

Popular mentions

Subway
Location
Service staff
Room

Reviews

8/10 Very good

Great place to stay

Great central place to stay.
MARGARET, 4-night trip

10/10 Exceptional

NA
Adrián, 1-night trip

4/10 Fair

Misleading but clean

Photos on website are misleading; there are no kitchen facilities anywhere on premises; not even a way to boil water for tea or coffee. Additionally, the link to enter the hotel didn’t work for me when I arrived on a Sunday evening and would have been locked out if someone else hadn’t left the building while I was standing outside. As it was, I couldn’t leave to get dinner and I never received ANY reply from the management to my texts or attempts to call when I reported that I was locked out of the hotel.
Nicole, 5-night trip

10/10 Exceptional

This property is really clean, staff is friendly and it’s super close to La gran via!
Sara, 1-night trip

10/10 Exceptional

Lovely stay thanks!
Mari, 1-night trip

10/10 Exceptional

Great and affordable stay, staff soo kind and helpful. definitely recommended
Marc, 2-night trip

10/10 Exceptional

Good location
Samuel, 3-night trip

8/10 Very good

Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
2-night trip

8/10 Very good

Overall it was a pleasant stay. Room was a bit small for my liking but if you want a convenient location in the city to just sleep & shower, this place is perfect. Walls are pretty thin so don’t plan on sleeping in because you’ll most definitely be woken up by everything going on outside your door.
David, 2-night trip

10/10 Exceptional

Just great

Was great and the people very friendly.
Jaime, 4-night trip

6/10 Good

Exellent location!!
Naziha, 5-night trip

10/10 Exceptional

Great place, great deal, fantastic location
Marc, 3-night trip

10/10 Exceptional

Clean, quiet and convenient. I would stay here again.
Veronica, 1-night trip

2/10 Poor

The room was dirty and fixtures were broken . The bed and pillows were stiff. The TV was placed above the door. Another guest tried to break into my room at 2 AM. It was the worst hotel I’ve ever visited.
John, 3-night trip

8/10 Very good

Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
Jose, 3-night trip

10/10 Exceptional

Rrr
Eugene, 5-night trip

10/10 Exceptional

Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
Ian, 2-night trip

10/10 Exceptional

Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
Ian, 1-night trip

8/10 Very good

Nice, central and quiet
Olvido, 3-night trip

6/10 Good

Really nice location. The room was clean but very small and the beds weren’t comfortable.
Amina, 2-night trip

10/10 Exceptional

Excellent property.
Alicia, 5-night trip

10/10 Exceptional

You can walk to Gran Via and touristic areas
glo, 3-night trip

10/10 Exceptional

Great choice and option very near the METRO Madrid and other tourist spots. safe walking even at midnight!
Le Anrei Conrado, 3-night trip

8/10 Very good

For the price you get a clean room shower and all the noise around. This is a place to rest and go.
Rudy, 3-night trip

8/10 Very good

Walking distance to various attractions, museums, parks around Madrid. Easy access.
James John, 4-night trip