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HA San Mateo Suites

3.0 star property

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Photo gallery for HA San Mateo Suites

Espresso maker
Property entrance
Front of property
Reception
1 bedroom, minibar, desk, free WiFi
HA San Mateo Suites offers a great location, putting you within a 15-minute walk of Gran Via and Paseo de la Castellana. Also, Plaza de España - Princesa and Puerta de Alcalá are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Main amenities (4)

  • Housekeeping (on request)
  • Breakfast available
  • Air conditioning
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Television
  • Espresso maker
  • Minibar
  • Free toiletries
  • Hair dryer
The current price is CNY434
CNY727 total
includes taxes & fees
Jun 30 - Jul 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room

1 bedroom, minibar, desk, free WiFi

Double Room

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Espresso maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

1 bedroom, minibar, desk, free WiFi

Triple Room

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Espresso maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

1 bedroom, minibar, desk, free WiFi

Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
Espresso maker
  • Sleeps 1
  • 1 Large Twin Bed

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The price is CNY502
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includes taxes & fees
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About the neighborhood

Map
21 Calle de San Mateo, Planta 2, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Prado Museum - 18 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Royal Palace of Madrid - 3 min drive - 2.2 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
  • Calanas Station - 6 min drive
  • Nuevos Ministerios Station - 6 min drive
  • Madrid Recoletos Station - 9 min walk
  • Alonso Martinez Station - 4 min walk
  • Tribunal Station - 5 min walk
  • Chueca Station - 6 min walk

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Honest Greens Hortaleza - ‬2 min walk
  • ‪Teatro Barceló - ‬3 min walk
  • ‪La Santa - ‬2 min walk
  • ‪Osom - ‬2 min walk

About this property

HA San Mateo Suites

HA San Mateo Suites offers a great location, putting you within a 15-minute walk of Gran Via and Paseo de la Castellana. Also, Plaza de España - Princesa and Puerta de Alcalá are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Alonso Martinez Station is 4 minutes and Tribunal Station is 5 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 18 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking
LOB_HOTELS

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 9:00 AM–11:00 AM

Services

  • Front desk (limited hours)
ROOM

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 100 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children

Policies

This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Madrid Suites San Mateo Hostal
Suites San Mateo Hostal
Madrid Suites San Mateo
HA San Mateo Suites Hotel
HA San Mateo Suites Madrid
HA San Mateo Suites Hotel Madrid
HELP_OUTLINE

Frequently asked questions

Does HA San Mateo Suites offer free cancellation for a full refund?

Yes, HA San Mateo Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at HA San Mateo Suites?

Sorry, pets aren't allowed.

Is parking offered on site at HA San Mateo Suites?

Sorry, there's no onsite parking at HA San Mateo Suites.

What are the check-in and check-out times at HA San Mateo Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What's the area around HA San Mateo Suites like?

HA San Mateo Suites is in Madrid Centro, a short 4-minute walk from Alonso Martinez Station and 10 minutes' walk from Gran Via.

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HA San Mateo Suites Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Subway
Location
Service staff
Room

Reviews

8/10

Front desk was very helpful. Printed some museum tickets for us and switched our room to a street view room with a balcony. The room was large, comfy, and lovely.
2-night trip

10/10

This property is really clean, staff is friendly and it’s super close to La gran via!
1-night trip

10/10

Good location
3-night trip

8/10

Property is clean, well located, good staff but extremely small rooms! Specially beds and bathrooms!
3-night trip

10/10

Lovely stay thanks!
1-night trip

6/10

Exellent location!!
5-night trip

10/10

Clean, quiet and convenient. I would stay here again.
1-night trip

6/10

Really nice location. The room was clean but very small and the beds weren’t comfortable.
2-night trip

10/10

Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again.
2-night trip

10/10

Great location near the metro but also walkable into the centre. Room clean and functional, staff very friendly and check on was easy. Would definitely stay again
1-night trip

8/10

Nice, central and quiet
3-night trip

8/10

Walking distance to various attractions, museums, parks around Madrid. Easy access.
4-night trip

8/10

This 1-person room was cheap and at the best location = great value, if you do not plan to spend a lot of time in the room. You can walk anywhere in the center from here, but also really easily take the metro to go further (incl. to Barajas Airport). Room itself was really basic, but everything worked, including self-check-in around at 9:30 PM. Some things to consider: -The noises of other rooms can be heard pretty well. Didn't bother me, but there is always a risk of a noisy neighbor :) -WC of this 1-person room doesn't have a door, it's in the same space with the bed.
5-night trip

8/10

For the price you get a clean room shower and all the noise around. This is a place to rest and go.
3-night trip

10/10

It's safe, clean, quiet! I loved the area , I saw childrens going to school , a supermarket nearby, everyone was friendly when I was asking for directions . You feel at home!
4-night trip

10/10

You honestly cant get a better hotel in Madrid for the price that you're paying! Youre literally in the heart of Madrid. With that being said, most of the tourist attractions are walking distance. As far as the hotel room, it had a Comfortable bed, strong A/C (definitely a must if you're visiting during the summer), decent sized restroom with a great shower. This is the first place I would try to book if I come back to Madrid.
7-night trip

8/10

Great central location, clean, friendly staff, coffee, tea and snack options are delightful to guests. Check-in after hours is confusing.
1-night trip

10/10

Very simple and small rooms, but in the great area of restaurants, shops and close to the metro. Very walkable and we felt safe everywhere. This is a no-frills place, but we slept well and thats what we needed. Thank you
3-night trip

10/10

Clean and tidy. Near the places especially in gran via. Staff is excellent. Service is perfecto.
3-night trip

8/10

Floor converted to suites in a traditional building. Adequate facilities in not so big room.
3-night trip

6/10

Very minimalistic room with basic necesseties. the walls are very thin, so you can hear a nail drop two rooms away.
1-night trip

6/10

Stayed there for 3 nights as a solo traveler. Location was convenient to the metro and walkable to most areas. Didn’t interact with staff much but they were super friendly and let me check in early. Room covered all your basic necessities and I appreciated the A/C and fast wifi. Keep in mind bathroom is private but no separate partition with room (didn’t mind as a solo traveler). Shower had a really great water pressure. Walls are a bit thin, where you can hear normal sounds from other guests (if you are a light sleeper, bring ear plugs). Overall it was a good place.
3-night trip

2/10

I notified Expedia and hotel that. I will stay only 2 days instead of 3 days. I didn’t get a refund even though I requested 5 days before my stay. Location is good but propert is very old and dark rooms.
3-night trip

8/10

I was pleasantly surprised of the pretty comfortable double bed in my room. The mattress felt like a memory mattress, but don't know if I'm right? I was pretty tired and was able to sleep without interruptions throughout the night, and much longer than expected, so that was a welcomed, unexpected experience. No noise either, as my window was facing the inner yard away drom the street, and for sure also due to the time of the year when no major tourism was occurring, it was quiet. So, all and all, a good experience. Just one side note about the service bought through the hotel - the pre-ordered breakfast, that was a disappointment. No coffee. No other hot drink/tea either. Had I known it's not included (as the gluten-free option did not mention anything about that) I certainly wouldn't have bothered to order anything. I enjoyed my breakfast in a cafe instead on my way out..
1-night trip

6/10

Hmmmm. Calling them "suites" is a stretch. The smaller room that we initially booked was very small. It was acceptable for a younger, single person but not a couple. Luckily the toilet valve was leaking, so the cistern topped up every two minutes, which was disturbingly noisy and the shower controller was broken, so we were moved to a larger, bigger room after one night. The vaccuum device in the toilet activated every five minutes or so, but at that point we'd given up on the property. The location was very good, the linen and bed clean and the recep guy very pleasant and helpful, but we'll not be using this or any other properties of this chain again.
3-night trip