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Up Hotel

3.0 star property
Central hotel with bar/lounge, connected to the convention center, near Spaccanapoli

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Experience the vibrant atmosphere of Naples at Up Hotel, located near Spaccanapoli. Enjoy a drink at the bar, take in the views from the terrace, and stay connected with free in-room WiFi. With dry cleaning/laundry services and express check-in/out options available, your stay is sure to be seamless.

Reviews

6.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

Deluxe Single Room | View from room

Deluxe Single Room

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, desk

Deluxe Double Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down comforters, pillowtop beds, desk

Deluxe Triple Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down comforters, pillowtop beds, desk

Deluxe Quadruple Room

  • City view
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Via Cesare Rosaroll, 4, Naples, NA, 80139

What's nearby

  • Corso Umberto I - 3 min walk - 0.3 km
  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 5 min walk - 0.5 km
  • Naples Underground - 13 min walk - 1.2 km
  • Port of Naples - 3 min drive - 1.9 km

Getting around

  • Naples Intl. Airport (NAP) - 58 min drive
  • Naples (INP-Naples Central Rail Station) - 6 min walk
  • Naples Central Station - 7 min walk
  • Montesanto Station - 28 min walk
  • Principe Umberto Tram Stop - 1 min walk
  • Garibaldi Tram Stop - 4 min walk
  • Ponte Casanova Ist. Sogliano Tram Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pizzeria Scugnizzo - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪kebab aladdin - ‬2 min walk
  • ‪È pronto 'o Mangià - ‬3 min walk

About this property

Up Hotel

  • Up Hotel is just 4.7 mi (7.6 km) from the airport and offers a shuttle. You can unwind with a drink at the bar/lounge, and local cuisine breakfast is available daily. Also, Spaccanapoli and Piazza Giuseppe Garibaldi are within just a 10-minute walk. Public transportation is just a short walk: Principe Umberto Tram Stop is steps away and Garibaldi Tram Stop is 4 minutes.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from noon - 8:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Guests are recommended to download the property's Whatsapp mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • 24-hour offsite parking within 285 ft (EUR 25 per day)
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Winery tours nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Champagne service

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 6 for adults and EUR 6 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 25 per day (285 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has received its official star rating from the local rating authority.

Also known as

Hotel NaplesItaly Hotel

Hotel NaplesItaly Naples

Hotel NaplesItaly Hotel Naples

Up Hotel Hotel

Up Hotel Naples

Hotel NaplesItaly

Up Hotel Hotel Naples

Frequently asked questions

Does Up Hotel offer free cancellation for a full refund?

Yes, Up Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Up Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Up Hotel?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Up Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Up Hotel?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 10:30 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Up Hotel and nearby?

Recommended spots to visit include Spaccanapoli (7-min walk) and Naples Underground (15-min walk), along with Naples National Archaeological Museum (1 mi) and Port of Naples (1.4 mi).

What's the area around Up Hotel like?

Up Hotel is in Naples City Centre, a short 1-minute walk from Principe Umberto Tram Stop and 3 minutes' walk from Piazza Giuseppe Garibaldi.

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Reviews

Up Hotel Reviews

6.6

Good

7.0

Cleanliness

5.6

Location

6.6

Staff & service

6.4

Property conditions & facilities

Popular mentions

Train station
Lobby
Bathroom
Location
Breakfast

Reviews

Verified

10/10 Exceptional

Beautiful views of Naples from the 5th floor. Front desk staff very helpful. Easy short walk from train station.
thomas, 2-night trip
Verified

8/10 Very good

Up hotel

It was ok. Ok location. Bathroom door need fixing and toilet seat was broken. Brought it to the attention to the staff on departure. The staff was great about letting us store our luggage while we went in a tour. Breakfast was a nice addition to our stay.
Johanna, 1-night trip
Verified

8/10 Very good

Close to Central station -best aspect

I enjoyed my stay but the pictures of the hotel could be more accurate since it seemed like a service hotel and not a self-service apartment type of hotel. Also the location is not close to any restaurant except MiMi which was excellent but expensive. The counter personnel was very friendly and the breakfast was very good.
Dae Ryun, 1-night trip
Verified

6/10 Good

City officials need to address safety, cleanliness around Napoli Centrale
Ireneusz, 4-night trip
Verified

2/10 Poor

The area was super shady and the staff stole from our room durung cleaning. DO NOT live in this area unless you want to experience the following: A group of guys threatened my boyfriend with a knife to make him withdraw money, somebody tried to rob my purse, and we got slapped in the face by some guys driving a scooter. We were only lucky that check in worked, as an employee arrived at the time we tried reaching the place as there were nobody to find…
Dicte, 8-night trip
Verified

6/10 Good

Room was ok, but when we got there our room hadn’t been cleaned! The reception was also almost never open, the check in process was confusing. It’s located in a bit of a shady area but it’s close to the train station. Cheap, but wouldn’t come here again.
7-night trip
Verified

2/10 Poor

A bad hotel

Staff are friendly, but unfortunately the hotel is abysmal. The lift was something out of the fifties. The sink in the bathroom had an automatic plug which was always in down position so you could not have running water. Reception was only open from 12 o'clock +. So if you wanted anything, tough.
Robin, 4-night trip
Verified

2/10 Poor

First of all I have problem with the check in. The bathroom was not clean at all. The bed do not have conforter. After paying a night with breakfast included the enploy request more money. Absolutly I dont recomend this hotel. I have been used expedia for 10 years and this is the worst experience that I had.
Pedro, 1-night trip
Verified

2/10 Poor

I have been solo travelling for 11 years, and I wish I could give this hotel 0 stars. Absolutely disgusting and one of the worst hotels I have ever been to, and not to mention the staff. Very disturbed by the way the situation was handled by the "manager." Unfortunately, I can't attach images; I have screenshots and evidence. I would say 100% avoid this place unless you want unwanted contact or fingers up in your private parts. You read that correctly: one of the male managers, I don't know his name, will insert his two fingers inside, and he also knows the code number to your room. You will be shocked and scared. The manager called Carly does not care, and she would not even make a phone call to prove that it was her over the phone and not the other guy when I was scared.
The chair would not reach the door handle underneath it was too short
Munise, 5-night trip
Verified

6/10 Good

God beliggenhed, pænt værelse, vi var glade for airconditionen. Morgenmaden var pænt dårlig, den vil jeg ikke anbefale, at man tilkøber, der lå varer der var udløbet med op til et år. Det er heller ikke optimalt, at receptionen ikke var bemandede hver dag. Et fint lille og billigt hotel tæt på bymidten af Napoli.
Claus, 9-night trip
Verified

6/10 Good

Rezeption ist nie besetzt man kann online einchecken. Hierzu das Hotel per WhatsApp kontaktieren... das wird einem aber nicht gesagt. Man steht daher erstmal vor verschlossener Tür. Einrichtung und sauberkeit ok, aber eher Hostel/ Jugendherbers Niveau. Allein die Lage, nah an der Central Ststion ist gut.
Birte, 2-night trip
Verified

2/10 Poor

Ich würde dieses Hotel nicht weiterempfehlen und nie wieder buchen. Die Lage ist schrecklich, laut und unsicher. Zu jeder Uhrzeit was los. Das Frühstück lässt zu wünschen übrig wir waren dort einmal und nie wieder, essen bleibt dort mehrere Tage liegen, Wurst, Kuchen etc.. schon hart. Keine Auswahl zum Frühstücken. trotz das wir für bezahlt haben, nie wieder dort hingegangen. Sauberkeit gleich 0. 5 Stock sehr unpraktisch. Fahrstuhl fällt bald auseinander. Dusche läuft über, und man kann sich nicht drehen. Klobürste macht das Klo noch dreckiger. Fenster quietscht. Wasser im Seitenspender mit Wasser einfach aufgefüllt. Personal nie an der Rezeption. Obwohl dort eine Lounge zum sitzen ist, konnte man da nicht rein, mit Schlössern zu geriegelt. Keine Bettdecke oder Bettwäsche bekommen. Nur ein Laken mit denen wir eine Woche lang schlafen mussten. Matratze Flecken. Waschbecken komplett verrostet. Bett quetscht permanent selbst nur beim umdrehen. Ich rate SEHR von diesen Hotel AB.
Aylin, 7-night trip
Verified

6/10 Good

Gute Lage, nah am Bahnhof Garibaldi und Zentrum, alles zu Fuß erreichbar.. Man muss die Registrierung einen Tag vorher machen und kann dadurch auch nachts anreisen. Das Hotel ist durch WhatsApp gut zu kontaktieren. Haben uns das Taxi zum Flughafen bestellt. Das Frühstück ist gut, kleines Buffet aber ausreichend. Das Zimmer ist in Ordnung, das Bad naja könnte saniert werden. Für unseren Kurztrip war das Hotel in Ordnung.
Barbara, 3-night trip
Verified

4/10 Fair

Essenziale,ottima la posizione
Giulia, 2-night trip
Verified

8/10 Very good

Tutto bene, Posizione comodissima per tutti mezzi di trasporto ed anche per spostamenti a piedi . Peccato Il temporaneo disservizio dell’ascensore nell'intero periodo di pernottamento , considerando i 5 piani di ripide scale……
Fulvio, 3-night trip
Verified

4/10 Fair

Deludente perché: tranne la camera che era pulita e gradevole anche se con una macchia di muffa sotto il condizionatore il resto lascia a desiderare…… La struttura è all’interno di un palazzo un po’ trascurato vecchio e sporco; La reception c’è solo in fasce orarie indefinite e l’ingresso viene gestito con dei messaggi whatsapp fornendo delle password; La sala colazione indecente e la colazione pessima di bassissima qualità; Infine l’accoglienza non qualificata.
gaetano, 2-night trip
Verified

8/10 Very good

Très sympa

L'hôtel est à une dizaine de minute de la gare, l'accueil était vraiment sympa et les instructions clair pour accéder à notre chambre. L'hôtesse parlait un peu d'anglais et de français ce qui a rendu les conversations assez simple. La chambre disposé de 2 lits simples confortable avec 2 oreillers chacun, une climatisation, une télé, pas de bouilloire (légèrement regrettable) et une armoire. La salle de bain était grande et la douche spacieuse pour un grand comme moi (malheureusement ils ont eu un petit problème d'eau à notre arrivée qui nous a limité l'eau chaude mais pas plus handicapant que ça).
Victoria, 3-night trip
Verified

8/10 Very good

Helt ok budget hotell nära centralstationen. Rent och snyggt.
Ernst, 1-night trip
Verified

8/10 Very good

Walking distance to trains. Area around hotel is very busy.
Stephanie, 1-night trip
Verified

6/10 Good

Good location to good price!

Good location to a good price. Nice and helpful staff. Budjett hotel.
Per Daniel Girisha, 1-night trip
Verified

6/10 Good

kamers waren schoon en ontbijt goed. locatie was prima dichtbij het station. winkels en restaurant in de buurt
4-night trip
Verified

4/10 Fair

Im not very picky but the shower did not drain it was sheets where dirty
Anthony, 1-night trip
Verified

2/10 Poor

schrecklich, ich war für eine Übernachtung, und es hatte Haare auf das Bett, im WC Spuren vom Vorgänger, WC Bürste Katastrophe, das Personal sieht auch nicht professionell aus, dreckig und schmutzig wie der Unterhalt
1-night trip
Verified

4/10 Fair

l emplacement geographique de l hotel correct sinon les parties communes de l hotel ( escalier/appareil elevateur) sont tres tres vetustes Dans les chambres la salle de douche et ses sanitaires pareil d une grande vetustée la climatisation fonctionne dans la chambre heureusement voila
5-night trip
Verified

8/10 Very good

Posizione strategica e buon rapporto qualità prezzo
5-night trip