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InterContinental Phu Quoc Long Beach Resort by IHG

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Located in Long Beach, InterContinental Phu Quoc Long Beach Resort offers a tranquil escape with golfing on site and a private beach. Soak up the sun at the beach bar or indulge in rejuvenating spa treatments like Thai massage at HARNN Heritage Spa.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free area shuttle
  • 24-hour fitness center
  • Free use of bicycles
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is CNY1,195
CNY1,355 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Beach bliss awaits
This hotel sits on a private white sand beach. Beach towels, umbrellas, and loungers create the perfect setup for yoga or volleyball.
Work and beach bliss
Tackle business in the 24-hour center, then retreat to the private beach. After meetings, indulge in spa treatments or sip cocktails at the beach bar.
A culinary paradise
Get beachfront and poolside dining at 4 restaurants offering Italian cuisine. A cafe, 2 bars, and free buffet breakfast complete the culinary journey.

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Classic Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Ocean View (Residence)

A modern hotel room with a large TV, sofa, and dining table. It features a balcony with a view of the ocean.

Room, 2 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Ocean View

Frette Italian sheets, premium bedding, down comforters

Standard Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Frette Italian sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Balcony, Ocean View

Classic Room, 2 Twin Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters

Classic Room, 2 Twin Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, dining tables

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 1 Bedroom, Club Lounge Access, Ocean View

Room, 1 Bedroom, Club Lounge Access, Ocean View | Frette Italian sheets, premium bedding, down comforters

Room, 1 Bedroom, Club Lounge Access, Ocean View

  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, dining tables

Villa, 4 Bedrooms, Club Lounge Access, Oceanfront

  • Ocean view
  • 494 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 Twin Beds, 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down comforters

Room, 2 Bedrooms (Residence)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence) | Frette Italian sheets, premium bedding, down comforters

Room, 1 Bedroom (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, Club Lounge Access

View from room

Classic Room, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Room, 1 Bedroom, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters

Room, 1 Bedroom, Ocean View (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down comforters

Room, 2 Bedrooms (Residence)

  • Resort view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Classic Room

Frette Italian sheets, premium bedding, down comforters

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Frette Italian sheets, premium bedding, down comforters

Junior Room, 1 King Bed

  • Resort view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Frette Italian sheets, premium bedding, down comforters

Classic Room, 1 King Bed

  • Resort view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 2 Twin Beds, Balcony, Ocean View

Junior Studio Suite, 2 Twin Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters

Junior Studio Suite, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite, 2 Twin Beds

Junior Studio Suite, 2 Twin Beds | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, dining tables

Junior Studio Suite, 2 Twin Beds

  • Resort view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Frette Italian sheets, premium bedding, down comforters

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 162 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge) | Frette Italian sheets, premium bedding, down comforters

Suite, 2 Bedrooms, Club Lounge Access, Ocean View (Bridge)

  • Ocean view
  • 305 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Room, 2 Bedrooms (Residence)

Room, 2 Bedrooms (Residence) | Frette Italian sheets, premium bedding, down comforters

Room, 2 Bedrooms (Residence)

  • Resort view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

Villa, 3 Bedrooms, Club Lounge Access (Private Pool) | Frette Italian sheets, premium bedding, down comforters

Villa, 3 Bedrooms, Club Lounge Access (Private Pool)

  • 1 bedroom
  • Sleeps 7
  • 3 Twin Beds

Similar properties

Exterior
New World Phu Quoc Resort
Khem Beach
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 244 reviews
The price is CNY1,922
CNY2,180 total
includes taxes & fees
Jun 15 - Jun 16
New World Phu Quoc Resort
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About the neighborhood

Map
Phu Quoc Marina, Bai Truong, Duong To, Phu Quoc, An Giang, 90000

What's nearby

  • Waterfront Beach Square - 5 min walk - 0.5 km
  • Sonasea Beach - 4 min drive - 1.6 km
  • Sonasea Phu Quoc Night Market - 6 min drive - 2.3 km
  • Sao Beach - 24 min drive - 12.1 km
  • Phu Quoc Night Market - 29 min drive - 14.4 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 13 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sailing Club - ‬10 min walk
  • ‪Mad Cow Wine & Grill - ‬13 min walk
  • ‪Hải Sản Tươi Sống - ‬14 min drive
  • ‪Cafe Espresso - ‬14 min drive
  • ‪Sanset Sanato Beach Club - ‬10 min drive

About this property

InterContinental Phu Quoc Long Beach Resort by IHG

InterContinental Phu Quoc Long Beach Resort by IHG offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and facials. Sea Shack, one of 5 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar, and a 24-hour fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 459 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 15 kilometers
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Waterslide
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Toys
  • Bed rails

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Golfing
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 5 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairways
  • Front entrance ramp
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

HARNN Heritage Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is open daily.

Dining

Sea Shack - This beachfront seafood restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Pearl Lounge - This poolside restaurant specializes in local and international cuisine and serves brunch, lunch, and light fare. Open daily.
LAVA - This beach fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Ink 360 - This rooftop bar overlooks the ocean. Happy hour is offered. Open daily.
Sora & Umi - Overlooking the ocean and pool, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1080000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1803060 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Phu Quoc Long Beach

InterContinental Phu Quoc Lon

InterContinental Phu Quoc Long Beach Resort

InterContinental Phu Quoc Long Beach Resort by IHG Hotel

InterContinental Phu Quoc Long Beach Resort an IHG Hotel

InterContinental Phu Quoc Long Beach Resort by IHG Phu Quoc

Frequently asked questions

Does InterContinental Phu Quoc Long Beach Resort by IHG offer free cancellation for a full refund?

Yes, InterContinental Phu Quoc Long Beach Resort by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at InterContinental Phu Quoc Long Beach Resort by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, there's free self and valet parking.

Is airport shuttle service offered by InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, an airport shuttle is available. The charge is VND 1080000 per vehicle roundtrip.

What are the check-in and check-out times at InterContinental Phu Quoc Long Beach Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at InterContinental Phu Quoc Long Beach Resort by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. InterContinental Phu Quoc Long Beach Resort by IHG also has a private beach, a waterslide, and a 24-hour fitness center, as well as spa services, an arcade, and a picnic area.

Are there restaurants at or near InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does InterContinental Phu Quoc Long Beach Resort by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does InterContinental Phu Quoc Long Beach Resort by IHG have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around InterContinental Phu Quoc Long Beach Resort by IHG like?

InterContinental Phu Quoc Long Beach Resort by IHG is located on the waterfront in Long Beach, a short 8-minute walk from Waterfront Beach Square.

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Reviews

InterContinental Phu Quoc Long Beach Resort by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

6.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pools were described as amazing, beautiful, and tranquil, with ample sunbeds and great options for relaxation. (8 reviews)
  • The private beach was very impressive and well-maintained, perfect for relaxation. (4 reviews)
  • Breakfast was great, with excellent choices and delicious options. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
View
Breakfast
Food
Recreation
Trip
Family friendly
Beach

Reviews

Verified

10/10 Exceptional

This hotel is located in a nice area.
Fumio, 5-night trip
Verified

10/10 Exceptional

Beautiful hotel and the staff in the Club Lounge were amazing
ian, 5-night trip
Verified

10/10 Exceptional

This hotel is clean and nice. The staff are very friendly and helpful.
Fumio, 1-night trip
Verified

10/10 Exceptional

A great place to stay if you want a resort style holiday. There isn’t anything around the hotel but you can easily get a Grab into the town. Lovely staff and a great selection at breakfast
Damini, 5-night trip
Verified

10/10 Exceptional

Incredible hotel! Very spacious rooms, amazing view and helpful staff.
Jessica, 3-night trip
Verified

10/10 Exceptional

I was fully satisfied throughout my stay thanks to well-managed facilities and smooth service provided by staff. Especially, i would like to express my gratitude to Ms. Didi. She was so kind and friendly, which touched my family a lot. We hope to have another chance to visit here for unforgettable memories. Thank you.
Joohee, 3-night trip
Verified

10/10 Exceptional

Beautiful place for VACATION, very good breakfast
Thang, 4-night trip
Verified

10/10 Exceptional

Freindly staff, great nature atmosphere, very good for families and so much more highly recommend.
Raymond, 6-night trip
Verified

10/10 Exceptional

Wonderful hotel

Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
Donald, 4-night trip
Verified

10/10 Exceptional

Location right on the water, with great views from the balcony, was beautifuk and peaceful. Enjoyed the hyge breakfast buffet every morning and the on-site activities. Very comfy bed.
Truan, 5-night trip
Verified

10/10 Exceptional

Stylish stay with great amenities but Slight wait

The place was clean and luxurious. The room was in great condition, and the staff were friendly and professional. I really liked the food at the restaurant, the pool, and the lounge for departing guests. The only downside was that it felt a bit crowded, so when I made requests at the lobby, the response was a little slow, which was a bit inconvenient.
BYEONG MO, 3-night trip
Verified

10/10 Exceptional

Great place for family vacation w baby

Great resort with nice programs and pools for babies & kids. Kind staffs, clean rooms, good amenities, beautiful resort + close to airport. Lava restaurant and spa was fully booked, so I recommend booking in advance. Other than that, all you can ask for a family getaway. Would definitely recommend the resort for family vacation :)
2-night trip
Verified

10/10 Exceptional

Staying at this hotel for one night was a great choice. The service was excellent, and the facilities were in good condition. Throughout my stay, I felt very welcomed.
Heeyeon, 1-night trip
Verified

10/10 Exceptional

Helpful, friendly, and professional staffs.
Nghia, 6-night trip
Verified

8/10 Very good

Clean and comfy room with stunning sea view. The staffs are really nice and helpful. But the hygiene of the restaurants should be improved.
TSZ HIN, 5-night trip
Verified

10/10 Exceptional

Love my room with the oceanview and balcony 💕
Elaine M, 2-night trip
Verified

4/10 Fair

Please refer my comments!

I would highly recommend to learn the service from JW Marriott PHU QUoc and Intercon Danang, we are a little disappointed for the services in general, the staffs may need to provide more training to meet customers expectations. Rather than that, the private beach is very impressive and can enjoy at there.
Ming, 1-night trip
Verified

4/10 Fair

Would have hope for more

Location and proximity to airport is amazing. Staff does strive and can sense they try to put in effort though there is much areas such as a) language skills - being more conversant in English b) more attentiveness and thoughtfulness in service. A for effort but poor execution c) food quality can be improved for a IHG property. We ended up having all of our meals (aside from breakfast) in the sister property next door d) service during breakfast which is rush hour was manic and often we have to follow up for our beverage orders. Perhaps consider adding more staffing to cope with the guest capacity
5-night trip
Verified

8/10 Very good

Outdated 4* resort in Phu Quoc

The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.
Chi Thanh, 2-night trip
Verified

10/10 Exceptional

I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
CHIN BIU, 7-night trip
Verified

8/10 Very good

A disappointing 6 nights family trip

Came here for a family trip for 6 nights with an open mind despite all the reviews. But soon I understand why those visitors felt that way... The five star hotel could have provided more, it felt as though the staff ate lack of training, service was not top notch. Breakfast time is unacceptable, service was super slow and one time we had to wait for an hour for a high chair and self service ourselves with water. The kids enjoy the kids club and the kiddie pool. But that's just kids being kids, to me the hotel lack of ambience, it doesn't feel luxurious. Beach should be combed, water was polluted and there are a lot of rubbish. We were lucky enough to be offered club lounge access after spoken to resort manager about our experience. Club lounge was great, food was great compared to the rest of the hotel, we appreciate their quick reaction and it did make us feel a lot better. But overall, we came looking forward to a luxurious tropical holiday, but left a bit disappointed.
Lam, 6-night trip
Verified

10/10 Exceptional

Outstanding resort — highly recommend
Ryan, 4-night trip
Verified

10/10 Exceptional

Hotel is nice
Khalifah, 2-night trip
Verified

10/10 Exceptional

Everything about this hotel was superb, the staff, the facilities, the Spa, attention to detail, cleanliness, the food, everything. I’d definitely choose this hotel if i we’re staying in the region again
Samuel, 5-night trip
Verified

10/10 Exceptional

Amazing
Lawrence, 2-night trip