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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with restaurant, near Lazaro Galdiano Museum

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Photo gallery for Relais & Châteaux Heritage Madrid

Lobby
Junior Suite | 1 bedroom, minibar, in-room safe, desk
Designer toiletries, hair dryer, bathrobes, slippers
Bar (on property)
Property entrance
In the heart of Madrid, Relais & Châteaux Heritage Madrid offers a luxurious retreat. Savor breakfast at the on-site restaurant or unwind with a coffee in the cafe. With multilingual staff and free in-room WiFi, guests can easily connect to all that Gran Via has to offer.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is CNY2,883
CNY3,171 total
includes taxes & fees
Jul 6 - Jul 7

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (Interior)

Double Room, Mobility Accessible (Interior) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Double Room, Mobility Accessible (Interior)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Designer toiletries
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

Lobby

Barceló Emperatriz

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,003 reviews
The price is CNY1,266
CNY1,393 total
includes taxes & fees
Jul 27 - Jul 28
Barceló Emperatriz
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About the neighborhood

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.2 km
  • El Retiro Park - 5 min drive - 4.0 km
  • Royal Palace of Madrid - 6 min drive - 3.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Bendita Locura - ‬1 min walk
  • ‪Cazorla - ‬3 min walk
  • ‪Pintxoterapia - ‬3 min walk
  • ‪El Rincon de Pardiñas - ‬2 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be just a 5-minute drive from Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also just a 5-minute drive from El Retiro Park and Prado Museum. Fellow travelers love the helpful staff. Public transportation is just a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (roundtrip, maximum occupancy 3)

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid
Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no onsite parking at Relais & Châteaux Heritage Madrid.

Is airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle roundtrip.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Lazaro Galdiano Museum (10-min walk) and Bernabéu Stadium (1.6 mi), along with Thyssen-Bornemisza National Museum (1.9 mi) and El Retiro Park (2 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

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Relais & Châteaux Heritage Madrid Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Restaurant
Location
Food
Breakfast
Boutique hotel
Amenities
Culture
Airport

What guests liked

  • Breakfast was consistently described as delicious, excellent, and top-notch with a wide range of options. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Had a lovely experience at the Heritage hotel
5-night trip

8/10

Hotel location is good, rooms are slightly small and the only thing that was not good about it was that the shower area did not have a door to isolate it from the room. It happened that we were there at the time of the power blackout, the staff did everything thing to insure that our stay is not interrupted although it was a nation wide thing, they were extremely helpful and accommodating.
3-night trip

10/10

Excellent property. The staff is also amazing.
2-night trip

10/10

I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
6-night trip

10/10

Excellent hotel and location.
4-night trip

10/10

Excellent
6-night trip

10/10

Fantastic stay at this amazing property. The staff were extremely friendly, helpful and charming. The hotel room was beautiful and the breakfast & coffee were top notch. The rooftop patio is amazing and has a great vibe. Great location in the Salamanca district. Close enough to the center that I could walk to Parque El Retiro, but at the same time, the perfect distance outside the center to ensure peace and quiet at night. Would definitely stay here again!
1-night trip

10/10

The stay was amazing, which is why I will be returning in a few months. Staff is so welcoming and professional. Very attentive to each customers needs.
3-night trip

10/10

We had an excellent stay ! The staff was lovely and kind, helpful, and attentive!
2-night trip

8/10

The property is in a great location for shopping and dining.
3-night trip

10/10

Beautiful hotel, great breakfast, great service!
4-night trip

10/10

This Is my First experiencia with R&C in Spain. Beautiful place. Excellent service and staff. Will return and stay in the future definitively
4-night trip

10/10

The staff were so helpful and the hotel was spotless so well located and very comfortable
3-night trip

10/10

Great hotel
7-night trip

10/10

The property is beautiful and the staff are very kind.
4-night trip

10/10

Very good stay experience, European architecture style, and the service of the staff is very considerate
1-night trip

10/10

Wonderful experience
3-night trip

10/10

Great hotel
1-night trip

8/10

A very nice hotel in Madrid!!! Beautiful, cozy and good location.
4-night trip

10/10

Beautiful hotel and room
1-night trip

10/10

Excellent everything
8-night trip

10/10

Great property with wonderful breakfast. Helpful staff. Rooms are immaculate with a very comfortable bed. Separate bath and shower. Decor of the hotel is also plush with beautiful chandeliers. Our only disappointment was dinner in their 2 Michelin star restaurant. Food was not good at all. Waste of money.
3-night trip

10/10

Staff and hotel and restaurant were all amazing. Will be returning next time in Madrid.
4-night trip

10/10

Fantastic property. Great service and restaurant
1-night trip

10/10

The best hotel in Madrid.
1-night trip