Located in the heart of Historic Center, c-hotels Joy offers a welcoming atmosphere with dry cleaning and laundry services. Take advantage of free in-room WiFi, unwind at the bar, or explore nearby Cathedral of Santa Maria del Fiore and Ponte Vecchio. Helpful multilingual staff have made previous guests feel at ease.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Non-smoking
Laundry facilities
24/7 front desk
Air conditioning
Free WiFi
Main amenities (10)
Daily housekeeping
Breakfast available
Bar/lounge
24-hour front desk
Front-desk safe
Laundry service
Multilingual staff
Concierge services
Luggage storage
Tour/ticket assistance
Feel at home (6)
Television
Daily housekeeping
Elevator
Minibar
Bathtub or shower
In-room climate control (air conditioning)
The current price is CNY902
CNY902
CNY1,109 total
includes taxes & fees
Aug 13 - Aug 14
Room options
View all photos for Junior Suite
Junior Suite
8.08.0 out of 10
Very good
4 reviews
(4 reviews)
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Bidet
28 sq m
1 bedroom
Sleeps 3
1 Queen Bed
View all photos for Comfy, disability access
Comfy, disability access
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Bidet
Sleeps 2
1 Double Bed
View all photos for Comfy con balcone
Comfy con balcone
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Bidet
Sleeps 2
1 Double Bed
View all photos for Spacious
Spacious
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Bidet
25 sq m
Sleeps 3
1 Queen Bed
View all photos for Comfy
Comfy
9.09.0 out of 10
Wonderful
17 reviews
(17 reviews)
Highlights
Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Deep soaking bathtub
Bidet
22 sq m
Sleeps 2
1 Double Bed
View all photos for Dependance Via Alamanni 21 Matrimoniale
Via degli Orti Oricellari, 30, Florence, FI, 50123
What's nearby
Piazza di Santa Maria Novella - 6 min walk - 0.6 km
Cathedral of Santa Maria del Fiore - 11 min walk - 1.0 km
Piazza del Duomo - 13 min walk - 1.1 km
Ponte Vecchio - 14 min walk - 1.2 km
Uffizi Gallery - 17 min walk - 1.5 km
Getting around
Florence Airport, Peretola (FLR) - 25 min drive
Florence Santa Maria Novella Station - 3 min walk
Florence (ZMS-Santa Maria Novella Train Station) - 3 min walk
Porta al Prato Station - 10 min walk
Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
Fratelli Rosselli Tram Stop - 4 min walk
Valfonda - Stazione Santa Maria Novella Tram Stop - 5 min walk
Restaurants
Fratelli Cuore - 3 min walk
Deanna SRL - 2 min walk
Trattoria Dall' Oste - 2 min walk
Lampredottaio Chiaroni - 6 min walk
Le Sorelline Wine Bar Caffè - 1 min walk
About this property
c-hotels Joy
C-hotels Joy puts you in a great location, within a 15-minute walk of Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Central Market and Piazza del Duomo are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Alamanni - Stazione Santa Maria Novella Tram Stop is steps away and Fratelli Rosselli Tram Stop is 4 minutes.
Languages
English, French, German, Italian, Spanish
More about this property
VISIBILITY
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Bar/lounge
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Hardwood flooring in room
ROOM
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Deep soaking bathtub
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
MONETIZATION_ON
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT048017A1PEM9TTFS
National rating
This property has received its official star rating from the local rating authority.
Also known as
c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence
HELP_OUTLINE
Frequently asked questions
Does c-hotels Joy offer free cancellation for a full refund?
Yes, c-hotels Joy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at c-hotels Joy?
Sorry, pets aren't allowed.
Is parking offered on site at c-hotels Joy?
Sorry, there's no onsite parking at c-hotels Joy.
What are the check-in and check-out times at c-hotels Joy?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Does c-hotels Joy have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around c-hotels Joy like?
C-hotels Joy is in Historic Centre of Florence, a short 2-minute walk from Alamanni - Stazione Santa Maria Novella Tram Stop and 13 minutes' walk from Cathedral of Santa Maria del Fiore. Travelers love the hotel's prime location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
c-hotels Joy Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Train station
Service staff
Location
Breakfast
Bed
Air conditioning
Lobby
Walking
Trains
What guests liked
Breakfast was consistently praised for its quality, variety, and excellent service. (24 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 28, 2025
Nice place and in a good location.
Bea
Bea, 1-night trip
10/10 Excellent
Jul 10, 2025
clean, quiet, cosmopolitan, GREAT air conditioning, great and helpful staff, good breakfast, would stay again.
Jessica
Jessica, 3-night trip
10/10 Excellent
Jul 12, 2025
A great little hotel with a tram, bus and train stop right outside. Only a 10-15 walk to major tourist area and close to many restaurants. Clean and updated hotel with very friendly staff. Excellent breakfast in the morning for an additional cost.
Julie
Julie, 3-night trip
10/10 Excellent
Jul 10, 2025
Wonderful hotel, perfect for the station and Florence city centre. All staff are so welcoming, helpful and polite.
Definitely will come back x
Dee
Dee, 2-night trip
10/10 Excellent
May 18, 2025
Staff was extremely helpful and friendly! Convenient location to explore most of the attractions!
Wasim
Wasim, 2-night trip
10/10 Excellent
Jun 17, 2025
The staff was friendly and very helpful from the front desk agents, breakfast attendants and the bar staff. Breakfast was excellent with many options. The bar in the evening offered snacks and great drinks. We highly recommend the property. Thank you for making our stay comfortable.
Petra
Petra, 2-night trip
10/10 Excellent
Jun 30, 2025
Liked my stay here very much. Very clean and modern. Staff was great. The owner welcomed me with open arms and showed me my room. Very convenient and close to the train and other areas. If you’re looking for a place. Stay here !!
Ashley
Ashley, 2-night trip
10/10 Excellent
Jun 16, 2025
Wonderful
Dina
Dina, 2-night trip
6/10 Okay
Apr 25, 2025
Convenient location
ximing
ximing, 3-night trip
8/10 Good
Jul 20, 2025
Wish the room could be colder at night and the drainage in the shower was very slow so the water leaked out. But overall good hotel, friendly staff and convenient location.
Lyneisha
Lyneisha, 3-night trip
10/10 Excellent
May 6, 2025
Good access to the station and clean room.
MAYUMI
MAYUMI, 1-night trip
10/10 Excellent
Dec 7, 2024
Great property, excellent breakfast, friendly front desk personnel.
Anthony
Anthony, 2-night trip
10/10 Excellent
Mar 17, 2025
Clean and modern hotel just steps away from the main train station. Also easy location to walk into the main town and not far from the Duomo. Room was clean and stylish, loved the vibe of the hotel and really enjoyed my stay!
Emma
Emma, 3-night trip
10/10 Excellent
Apr 29, 2025
A very convenient choice near the station with convenient parking nearby. Small but stylish rooms. The public areas are starting to look a bit weathered - but still a good value
Kevin
Kevin, 1-night trip
10/10 Excellent
May 31, 2025
We had a wonderful stay at C Joy Hotel! From the moment we arrived, the staff was incredibly friendly and welcoming. After a long international flight, we were so grateful that they were able to accommodate us with an early check-in—it made all the difference and allowed us to rest and recharge.
The rooms were modern, clean, and very comfortable. We also loved the location—convenient and close to everything we needed. The entire experience was smooth and pleasant, and we truly felt taken care of.
Highly recommend this hotel to anyone visiting the area. We'll definitely be staying here again in the future!
Juan
Juan, 3-night trip
10/10 Excellent
Feb 1, 2025
Staff was very helpful and friendly.
Maria
Maria, 2-night trip
10/10 Excellent
Jul 12, 2024
It was an excellent stay
Mitch
Mitch, 3-night trip
10/10 Excellent
Sep 8, 2024
Easy to get to from the airport and everyone was super nice.
Maria
Maria, 1-night trip
10/10 Excellent
May 18, 2025
👍
Anne
Anne, 1-night trip
8/10 Good
Apr 7, 2025
The breakfast was excellent and staff were caring. The sewer outside stinks up the place and vultures swarming outside are very annoying by the train station.
Horst
Horst, 2-night trip
10/10 Excellent
Apr 24, 2025
Very good
Guang Lei
Guang Lei, 3-night trip
10/10 Excellent
Mar 5, 2025
Nice !
Nice Stay, Nice hotel, Nice staff! I recomend, and would return again.
Rubens
Rubens, 1-night trip
8/10 Good
Apr 24, 2025
This property is in a gritty part of Florence, which to me is a gritty town.
Rodney
Rodney, 2-night trip
10/10 Excellent
Dec 31, 2024
We were checked in by a very kind gentleman who also spoke Spanish and English , making it a comfortable and memorable experience.
Elizabeth
Elizabeth, 1-night trip
10/10 Excellent
Jan 5, 2025
Excellent hotel in Florence. Rooms were large for the city, staff were very friendly. Hotel is directly across from the central station. Would recommend, as it is very easy to get to and from central station.