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Tateshina Grand Hotel Takinoyu

4.0 star property
Mountain ryokan in Chino with 2 restaurants and spa

Choose dates to view prices

Photo gallery for Tateshina Grand Hotel Takinoyu

2 restaurants, breakfast, dinner served; Japanese cuisine
Hallway
Public bath
Public bath
Hot springs
Nestled in the mountains, Tateshina Grand Hotel Takinoyu offers a serene retreat with an indoor mineral hot spring and sauna. Relax at one of the four indoor hot springs or indulge in a rejuvenating massage, then savor Japanese cuisine at one of two on-site restaurants.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Electric vehicle charging point
  • 24/7 front desk
  • Spa
  • Onsen
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Coffee shop/cafe
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Arcade/game room

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Elevator
  • Deep soaking bathtub
  • Arcade/game room
The current price is CNY1,631
CNY1,809 total
Sep 9 - Sep 10

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Day bed
Shower/tub combination
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

1 bedroom, in-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/64sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Deep soaking bathtub
Shower/tub combination
  • 64 sq m
  • Sleeps 7
  • 2 Large Twin Beds, 4 Twin Futons and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 52 sq m
  • River view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bed and 3 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 64 sq m
  • River view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Bed and 4 Twin Futons

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Triple Room with Open-Air Bath Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 40 sq m
  • River view
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bed and 2 Twin Futons

View all photos for Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 62 sq m
  • Mountain view
  • Sleeps 7
  • 5 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Day bed
Shower/tub combination
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese-Style Suite Room, Non-smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Suite Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 62 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 46 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Superior Family Room, Non-smoking

Japanese-Style Superior Family Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Superior Family Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 32 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Presidential Room, Non Smoking

Presidential Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Presidential Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 68 sq m
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Suite Room, Non-smoking

Suite Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Room with Tatami Area - Disability Access, Non-smoking

Room with Tatami Area - Disability Access, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Room with Tatami Area - Disability Access, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Baby Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Day bed
Shower/tub combination
Hair dryer
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Room with Tatami Area, Non-smoking

Superior Room with Tatami Area, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room with Tatami Area, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 63 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 62 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Japanese-Style Superior Room, Non-smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Superior Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 32 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Standard Room, Non-smoking

Japanese-Style Standard Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Standard Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Executive Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 47 sq m
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

River Front Terrace Suite Room (Non-Smoking)/39sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Suite Room (Non-Smoking)/39sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Deep soaking bathtub
Shower/tub combination
  • 39 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 42 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 33 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Twin Room - Disability Access, Non-smoking

Twin Room - Disability Access, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room - Disability Access, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 34 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Shower/tub combination
Hair dryer
Deep soaking bathtub
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Kids Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Day bed
Shower/tub combination
Hair dryer
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

River Front Terrace Triple Room (Non-Smoking)/32sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Triple Room (Non-Smoking)/32sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Day bed
Bidet
Deep soaking bathtub
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

River Front Terrace Suite Room (Non-Smoking)/52sqm | 1 bedroom, in-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/52sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Day bed
Bidet
Deep soaking bathtub
  • 52 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 3 Twin Futons

Similar properties

Front of property - evening/night

Tateshina Tokyu Hotel

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 40 reviews
The price is CNY3,223
CNY3,900 total
Aug 24 - Aug 25
Tateshina Tokyu Hotel
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About the neighborhood

Map
4028 Kitayama, Chino, Nagano-ken, 391-0393

What's nearby

  • Tateshina Lake - 18 min walk - 1.5 km
  • Kita Yatsugatake Ropeway - 6 min drive - 4.5 km
  • Lake Shirakaba - 13 min drive - 11.8 km
  • Mishaka Pond - 14 min drive - 5.4 km
  • Kurumayamakogen Ski Area - 18 min drive - 13.8 km

Getting around

  • Chino Station - 26 min drive
  • Suzurannosato Station - 31 min drive
  • Kamisuwa Station - 36 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ルッチコーレ
  • ‪TINY GARDEN 蓼科 - ‬2 min drive
  • ‪そば庄蓼科高原店 - ‬9 min walk
  • ‪フレグラント - ‬7 min drive
  • ‪信州手打ちそば工房遊楽庵 - ‬5 min drive

About this property

Tateshina Grand Hotel Takinoyu

Tateshina Grand Hotel Takinoyu puts you within a 15-minute drive of Lake Shirakaba. Guests can be pampered with massages at the spa, and エルバージュ（Herbage）, one of 2 restaurants, serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Japanese

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Free train station shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • 2 restaurants
  • Coffee shop
  • Water dispenser

What to do

  • Hot springs
  • Karaoke
  • Fishing nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Arcade/game room
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 4 indoor hot springs and 2 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Dining

エルバージュ（Herbage） - This buffet restaurant serves breakfast and dinner.
御堂小路（Midou Kouji） - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Cascade Lounge - This café serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1900 per person

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 1:00 PM to midnight
  • Reservations are required for massage services and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the public bathing facility

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

Does Tateshina Grand Hotel Takinoyu offer free cancellation for a full refund?

Yes, Tateshina Grand Hotel Takinoyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tateshina Grand Hotel Takinoyu?

Sorry, pets aren't allowed.

Is parking offered on site at Tateshina Grand Hotel Takinoyu?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Tateshina Grand Hotel Takinoyu?

You can check in starting at 3 PM. Check-out time is 10 AM.

What is there to do at Tateshina Grand Hotel Takinoyu and nearby?

Have fun during the warmer months with activities nearby such as fishing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and make the most of other amenities like an arcade.

Are there restaurants at or near Tateshina Grand Hotel Takinoyu?

Yes, there are 2 onsite restaurants, featuring Japanese cuisine.

Does Tateshina Grand Hotel Takinoyu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Tateshina Grand Hotel Takinoyu like?

Tateshina Grand Hotel Takinoyu is a short 15-minute walk from Tateshina Lake and 14 minutes' walk from Tateshina Leisure Land.

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Tateshina Grand Hotel Takinoyu Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Chun Fong, 2-night trip

10/10 Excellent

Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese.
Dawson, 1-night trip

10/10 Excellent

Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Wai Khoon, 1-night trip

8/10 Good

The hotel is kids-friendly so I highly recommend this place for families who are looking for an onsen stay that welcomes children. The hotel itself is very big and offers various activities. I wish they could improve the traffic at the breakfast buffet. We had to wait for 10-15 mins but it's closed at 9am sharp which meant we had little time to enjoy our breakfast. Will definitely go back when we visit Nagono again.
3-night trip

6/10 Okay

yukiko, 1-night trip

8/10 Good

??, 1-night trip

8/10 Good

???, 1-night trip

8/10 Good

Kevin, 2-night trip

8/10 Good

前もって車椅子を準備して頂けるようにお願いして、宿泊施設から準備しておきますってお返事を頂いていたのに､こちらから車椅子は？って確認してもフロントの方は分からなかった。 このような時は誰がみても分かるように工夫して頂きたいと思います。 宜しくお願い致します🙇‍♂️
アツコ, 1-night trip

8/10 Good

naomi, 1-night trip

8/10 Good

アツシ, 1-night trip

10/10 Excellent

親切な対応でした
ミユキ, 1-night trip

2/10 Terrible

we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Kim, 1-night trip

4/10 Poor

あや, 1-night trip

4/10 Poor

When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Rickey, 1-night trip

10/10 Excellent

??, 1-night trip

10/10 Excellent

露天風呂 最高です。
まさあき, 1-night trip

8/10 Good

?, 1-night trip

8/10 Good

お風呂最高でした😀
ユカ, 1-night trip

8/10 Good

兼吉, 1-night trip

10/10 Excellent

AKIO, 1-night trip

10/10 Excellent

1-night trip

10/10 Excellent

スタッフは皆、親切で お風呂も最高でした。
SHINJI, 1-night trip

10/10 Excellent

ゆうき, 1-night trip

10/10 Excellent

Kwang, 2-night trip