Unwind in paradise at Castillo de Arena by NAS, where the warm sunshine and soothing ocean breeze create the perfect ambiance. Relax on the tranquil terrace or indulge in rejuvenating spa treatments, all while staying connected with free WiFi. Guests rave about this hotel's serene atmosphere and proximity to Mamitas Beach.
Elements Av. CTM, entre Gaviotas y Albatros, Zacil Há, Playa del Carmen, QROO, 77710
What's nearby
Mamitas Beach - 1 min walk - 0.1 km
Coco Beach - 2 min walk - 0.2 km
Playa del Carmen Main Beach - 6 min walk - 0.6 km
Quinta Avenida - 13 min walk - 1.1 km
Quinta Alegría Shopping Mall - 18 min walk - 1.5 km
Getting around
Cancun Intl. Airport (CUN) - 49 min drive
Tulum Intl. Airport (TQO) - 101 min drive
Cozumel Intl. Airport (CZM) - 12 miles/19.4 km
Airport shuttle (surcharge)
Restaurants
San Lucho Mezcaleria - 6 min walk
La Vagabunda - 5 min walk
Ceviche Corazon - 7 min walk
Pizza Italia - 6 min walk
Quinta Parilla - 7 min walk
About this property
Castillo de Arena by NAS
When you stay at Castillo de Arena by NAS, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Mamitas Beach. You can relax at the hot tub, work out at the fitness center, or unwind with a drink at the bar/lounge. There's an outdoor pool and a poolside bar, and in-room conveniences include washers/dryers and refrigerators.
At a glance
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Bar/lounge
Poolside bar
Barbecue grills
Water dispenser
Traveling with children
Children's pool
Babysitting (surcharge)
What to do
On the beach
Scuba diving nearby
Services
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Virtual front desk
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
An outdoor pool
Hot tub
Outdoor tennis court
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible pool
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
DVD player
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Washer and dryer
Sleep well
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Balcony or patio
Individually furnished
Separate dining area
Separate living room
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Refrigerator
Freezer
Microwave
Kitchen
Stovetop
Oven
Toaster
Free bottled water
Cookware, dishes, and utensils
Dishwasher
Blender
More
Limited housekeeping
In-room safe
Cleaning supplies
Fees & policies
Refundable deposits
Deposit: USD 500.0 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: USD 48 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for USD 25.0 per week
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Property Registration Number 009-005-002183/2026
Also known as
Castillo Arena NAS Condo Playa del Carmen
Castillo Arena NAS Condo
Castillo Arena NAS Playa del Carmen
Castillo Arena NAS
Castillo de Arena by NAS Hotel
Castillo de Arena by NAS Playa del Carmen
Castillo de Arena by NAS Hotel Playa del Carmen
Frequently asked questions
Does Castillo de Arena by NAS offer free cancellation for a full refund?
Yes, Castillo de Arena by NAS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Castillo de Arena by NAS?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Castillo de Arena by NAS?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Castillo de Arena by NAS?
Yes, there's free self parking.
Is airport shuttle service offered by Castillo de Arena by NAS?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Castillo de Arena by NAS?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Castillo de Arena by NAS?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at Castillo de Arena by NAS and nearby?
Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Castillo de Arena by NAS also has a fitness center and a garden.
Does Castillo de Arena by NAS have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.
Does Castillo de Arena by NAS have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Castillo de Arena by NAS like?
Castillo de Arena by NAS is a short 5-minute walk from Playa del Carmen Main Beach and 13 minutes' walk from Quinta Avenida.
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