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Hotel Madarao

2.5 star property
Myoko ski-in/ski-out hotel with ski storage and restaurant

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Experience mountain bliss at Hotel Madarao, nestled in the heart of Madarao Mountain Resort. Enjoy ski-in/ski-out access, unwind with a drink at the bar or indulge in delicious meals at the restaurant. With free WiFi and luggage storage, your stay will be seamless.

Reviews

6.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (11)

  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Ski storage
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Picnic area
  • Barbecue grills
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room, Private Bathroom

Double or Twin Room, Private Bathroom | Free WiFi

Double or Twin Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom | Free WiFi

Double or Twin Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | Free WiFi

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Free WiFi

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Bed OR 3 Twin Beds and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | Free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

Map
Madarao-Kogen, Myoko, Niigata, 389-2257

What's nearby

  • Madarao Kogen Ski Resort - 4 min walk - 0.4 km
  • Madarao Kogen Picture Book Art Museum - 6 min walk - 0.6 km
  • Nozomi Lake - 5 min drive - 2.4 km
  • Nozawa Onsen Snow Resort - 40 min drive - 27.0 km
  • Shiga Kogen Ski Area - 58 min drive - 42.8 km

Getting around

  • Niigata Airport (KIJ) - 163 min drive
  • Iiyama Station - 19 min drive
  • Zenkojishita Station - 31 min drive
  • Myokokogen Station - 31 min drive

Restaurants

  • ‪レストラン ハイジ - ‬2 min drive
  • ‪トワサンク - ‬2 min drive
  • ‪レストランBanff - ‬2 min drive
  • ‪レストラン ジグザグ - ‬6 min drive
  • ‪飯山駅ナカ酒場 えっぺ - ‬10 min drive

About this property

Hotel Madarao

Hotel Madarao allows you more time for skiing with ski-in/ski-out access. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Ski storage is also available.

At a glance

DONE

Hotel size

    • 48 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7 AM - 8 PM
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service

What to do

  • Ski-in/ski-out access
  • Skiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • Picnic area

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Skiing nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

Fees & policies

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Hotel Madarao Iiyama

Madarao Iiyama

Hotel Madarao Hotel

Hotel Madarao Myoko

Hotel Madarao Hotel Myoko

Frequently asked questions

Are pets allowed at Hotel Madarao?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Madarao?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Madarao?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Madarao and nearby?

Have fun with nearby winter activities like skiing. Hotel Madarao also has a picnic area.

Are there restaurants at or near Hotel Madarao?

Yes, there's an onsite restaurant.

What's the area around Hotel Madarao like?

Hotel Madarao is a short 8-minute walk from Madarao Kogen Ski Resort and 10 minutes' walk from Madarao Kogen Picture Book Art Museum.

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Reviews

Hotel Madarao Reviews

6.6

Good

6.8

Cleanliness

7.4

Location

7.4

Staff & service

5.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

The room was large. The staff was helpful. The breakfast was a little disappointing but at least it was free
Libo, 2-night trip
Verified

6/10 Good

The stay was comfy. We, like many others, were highly dissatisfied with the included breakfast. The eggs were never cooked. We were literally served raw eggs and toast.
Tasheena, 3-night trip
Verified

8/10 Very good

It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again.
2-night trip
Verified

10/10 Exceptional

Very great service. Room was cleaned fresh towels every day. Great area ski slope is a 5 minute walk away 10/10 recommend
Verified

2/10 Poor

old, noicy and dirty hotel

old, noicy and dirty hotel, share shower room is old and hot water is not stable, so i have decide go to onsen in Madrao Kogen Hotel every night for 11nights : (
3-night trip
Verified

2/10 Poor

Fuel smell in the room, in the corridor, made me ill. Even after opening the window, the smell lingers. The room heater has a timer that went off early morning and woke me up. Unless the heater's fuel smell is rectified, I will not stay here again. I stayed 2 times, and each time its the same fuel smell issue. Not again.
Suraj, 3-night trip
Verified

6/10 Good

Hostel style accomodation that has seen better days and is in need of a refresh. Rooms look very worn, bathrooms are outdated and half of them out of order
1-night trip
Verified

2/10 Poor

The hotel is dangerous, it is heated with gas and kerosen. We felt dizzy and the staff did not inform us to open the doors and it has it is co coming out of such heaters. We had to leave for safety with young children. I do not understand why they do not mention this in the web site and that Expedia sell such dangerous place. Would never recommend to go there again. The hotel smells so bad of kerosen and is so dirty. Not worth at all what we paid.
Melissa, 4-night trip
Verified

4/10 Fair

日本人にはお勧めできません

驚くことがたくさんありました。 まず、日本語が通じない。私は英語が理解できますが、話せなかったので、翻訳アプリが必要でした。あと、部屋についてはとても不満でした。バスルームでお湯がでない、ヒーターが壊れている、翌朝8時には電気が使えなくなります。大浴場はシャワールームに改装されていて、湯船に入ることができません。 夕食は近くのレストランで食べたかったのですが、どこも予約しないとだめなようで、仕方なく市街地まで行きました。 ホテルのスタッフは対応が良かったです。 このホテルは外国人専用という感じでしたので、海外旅行に行った気分でした。私と子供は大丈夫でしたが、海外経験のない夫にとってはとても辛い体験でした。
1-night trip
Verified

6/10 Good

何も無い〜
makoto, 1-night trip
Verified

2/10 Poor

スタートから最悪でした。 勝手にカードから手数料引き落とされるし、日本語は通じないし大揉め。 他の方の口コミを見てから決めるべきでした。 トイレやお風呂は何年も前から壊れたままみたいで直す気はなさそうです。 宿泊中もアメニティもなく、ブレーカーもよく落ちて大変でした。 唯一の救いは… 受付の日本人のお姉さんが優しくて可愛い。 あとはBARは素敵でした。 異国感を味わうには、いろんな意味でもってこいのホテルでした！
Yu, 1-night trip
Verified

10/10 Exceptional

Highly recommended!!!

Spacious and very clean!!! Friendly staff and close to everything.
Lorrienda, 1-night trip
Verified

10/10 Exceptional

STAFF WAS VERY HELPFUL. CLEAN ROOM. THEY LET US USE THE DINING ROOM TO CELEBRATE NEW YEAR. STAFF WAS VERY FLEXIBLE.
Marites, 2-night trip
Verified

10/10 Exceptional

Very helpful and friendly staff
Nicholas, 1-night trip
Verified

10/10 Exceptional

Great staff! Very helpful! Lots of fun! Breakfast isn’t much but it’s better than nothing! :)
Tyler, 2-night trip
Verified

2/10 Poor

最悪の日本語通じないホテルです。

日本語通じない外人オーナーのホテル。壁に穴が空きトイレは不潔。宿泊客は１組だけで若い外人スタッフもまったやる気ない。ここは絶対泊まってはいけない。
1-night trip
Verified

2/10 Poor

We were misdirected to the main madarao hotel then charged $75 to be picked up 60m away before we got there. Orher hotels many kms away took us home due to snow and bus was 1/4 price manny kms further. Meanwhile 3 hotel bus sat idle for next 4 days. Facilities were rundown. No safety rails on stairs to entry or ski store. Drying room heater turned off & foyer to conserve $. Underwhelming brealfast with occasional poor higeine. Requests made, nothing fixed in week multi room 10 pp group include no room heater, leaking toilet, not enough towels for persons booked to rooms, facilities nonexistant compared to claim on booking- infact no fridge, minibar, credit card facility, toiletries, crockery or, cutlery. The one vending machine out of order the whole week was only source of food or drink. Overall worse than a backpackers the locals avoid.
6-night trip
Verified

8/10 Very good

Comfortable and convenient on the ski slopes

A comfortable hotel right on the ski slopes. Could use a bit of maintenance (hotel lost power a few times due to overload but they quickly fixed it each time). But it was clean and comfortable and the staff were incredibly helpful. Convenience of ski hire shop and a great bar and food in the hotel. They also arrange easy trips to the snow monkeys which saved us so much time. Breakfast supplied each morning which was a bonus.
Jenny, 5-night trip
Verified

6/10 Good

okay hotel, that needs an update

The hotel is a bit of an uphill walk to the actual ski area. It's not too far, about a 10 minute walk which is not bad... but going uphill plus snow and if you're carrying your ski gear, then it gets challenging. The staff was great and very accommodating. The folks at the front desk and ski rental place were very helpful. The facilities however, specially the rooms need some updating. The heating wasn't working well on my 2nd day, and on the third day it was just non-existent for the showers/sink and also for the room. Even without me requesting, the staff provided a portable heater which helped a little and offered extra blankets. Food options in the hotel and nearby - not a lot. Also make sure you bring cash (local currency).
Ray, 3-night trip
Verified

6/10 Good

国際交流の場

ファミリールームに泊まったが、結構広くてスキー目当ての子供連れには良い。 2日ともボイラー故障で風呂に入れず、これは最悪だった。 中にスキーレンタルがあり便利だが、ゲレンデまではそこそこあるので子供がスキーを担いでいくのが一苦労。 スタッフも客もほぼ多国籍の外国人で英語で国際交流が楽しめる。
FUMIAKI, 2-night trip
Verified

2/10 Poor

電話ですでにお伝えしましたが、サービスは最悪でした。その理由は以下の通り。 ・予約した部屋はツインだったがダブルが用意されていた。ベッドを変更できるとのことだったが、時間がかかると言われ、面倒なのでダブルで我慢した。 ・フロントには一人しかスタッフがおらず、何か対応してもらうにも並ばなければならず時間ばかりが過ぎた。 ・お風呂のボイラーが壊れていて結局お風呂に入れなかった。設備のチェック体制はどうなっているのか？掃除していれば気づくはず。温泉に入れないとわかっていながら、外国人客には温泉を案内していたことも驚きだった。 ・トイレのほとんどが壊れていた。 ・夜中までバンドの音がうるさかった。ライブが遅くまであり音が聞こえることを事前に知らせておくべきだ。 ・フロントの日本人女性スタッフは丁寧に対応してくれたものの、結局、支払った分のサービスは受けられなかったため、返金を要求している。
S, 1-night trip
Verified

6/10 Good

インターナショナルな空間。

1月に2泊させていただきました。 オーナーさんが変わったらしくて宿泊者は、ほぼ外国の方でした。日本人スタッフの方は親切に説明していただき助かりました。 併設のバーでは国際的な雰囲気で非常に楽しませていただきました。
Yuichi, 2-night trip
Verified

4/10 Fair

TATSUKI, 2-night trip
Verified

10/10 Exceptional

Roger, 6-night trip
Verified

6/10 Good

Rob, 1-night trip