Verified review
2/10 Poor
Véronique
Sep 29, 2018
Staff is not professional and owners are aggressive. I do not recommend this hotel.
The receptionist kept by mistake my passport after I checked in, didn't give it back as I checked out so I missed my flight, had to buy another ticket (370 euros). As I came back to fetch my passport, not only the owners of the hotel refused to compensate me but one was very aggressive with me, kept criticizing me, saying that I don't know how to travel, a very bad attitude. They didn't even give the minimum sign of hospitality like offering tea/water (I was exhausted coming back from the airport) or offering to pay back the two nights spent there. I had to beg 20 liras from the receptionist (who finally admitted his mistake and was humble unlike the owners) to pay the metro and go back to the airport.




















