8/10
The first thing you should know is that this is not a hotel. It's an apartment with two flats, one on the second floor and one on the third floor, above a storefront about half way between the Ueno and Asakusa stations. That said, it's not bad as a rental apartment, and was a good fill-in for us when our Air BnB booking was cancelled on short notice. All of the communication with the owner was via the Expedia site - we never met anyone in person, but got check-in instructions via messages through Expedia and paid through the site. The place was clean and comfortable for our family of four. The air conditioner struggled a little to cool the whole flat on a hot day, but kept the sleeping area cool overnight. The kitchen is minimally equipped but functional. The location - just a block off the Kappabashi kitchen tools street - is nice, a quiet neighborhood about a 15 minute walk from either the Ueno station / Ameyoko market area or the main Asakusa area. Wifi signal is a little weak on the third floor but usable. Overall, a comfortable place to use as a base for exploring this part of Tokyo.
Verified traveler
3-night trip