Located in the heart of Palau, Grand Hotel Palau offers a serene retreat with a picturesque garden and inviting coffee shop. Enjoy the warm sunshine on the spacious terrace or connect to in-room WiFi after exploring local attractions.
Enjoy your visit to Palau with a stay at Grand Hotel Palau. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.
At a glance
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Hotel size
40 rooms
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Children aged 5 and younger eat free breakfast
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 8.00 per stay)
Onsite parking limited
Free offsite parking nearby
DONE
Transfers
Airport shuttle*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8 AM–10 AM
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Accessibility
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 8 for children
Airport shuttle service is offered for an extra charge
Renovations and closures
The property is closed between October 8 and April 22.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 8.00 per stay
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT090054A1000F3713
Also known as
Grand Palau
Grand Hotel Palau Inn
Grand Hotel Palau Palau
Grand Hotel Palau Inn Palau
Frequently asked questions
Is Grand Hotel Palau currently open?
The property is closed between October 8 and April 22.
Does Grand Hotel Palau offer free cancellation for a full refund?
Yes, Grand Hotel Palau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Hotel Palau?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Palau?
Yes. Self parking costs EUR 8.00 per stay. Parking spots may be limited.
Is airport shuttle service offered by Grand Hotel Palau?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hotel Palau?
Check-in start time: 3 PM; Check-in end time: 10 PM. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at Grand Hotel Palau and nearby?
Grand Hotel Palau has a garden.
What's the area around Grand Hotel Palau like?
Grand Hotel Palau is a short 8-minute walk from Palau Harbor and 12 minutes' walk from Palau vecchio.
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Reviews
Grand Hotel Palau Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
6.8
Amenities
7.6
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 12, 2025
Clean hotel and good location
Kathleen Jacque
Kathleen Jacque, 1-night trip
Verified
8/10 Very good
Dec 10, 2025
Nice area. Walkable to the main area of town or beach.
Jordan
Jordan, 2-night trip
Verified
10/10 Exceptional
Jun 27, 2025
Great place amazing views!
Maria
Maria, 1-night trip
Verified
10/10 Exceptional
Jul 23, 2025
Great location, smaller room but worked for our family. Staff was extremely welcoming and accommodating.
Lauren
Lauren, 1-night trip
Verified
10/10 Exceptional
Nov 12, 2025
The view of the La Maddelena islands was lovely. Definitely ask for a room with a view. The parking was in a dirt lot near one of the entrances. It cost extra and was worth it since I didn’t see any available parking on the narrow streets.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Jul 27, 2025
I really liked the balcony looking out at Palau! It was also conveniently located to food, pharmacies and tour meeting points to explore the beautiful islands of the Maddalena Archipelago!
Rachel
Rachel, 2-night trip
Verified
10/10 Exceptional
Jun 25, 2025
We stayed 3 notes in Palau. It was an excellent location. We enjoyed a view of the Bay.
Denise
Denise, 3-night trip
Verified
10/10 Exceptional
Sep 15, 2025
Clean room and hotel, walkable to the marina
Jeffery
Jeffery, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2025
The staff was extremely friendly and helpful. A very clean environment and beautiful location and views.
Eve
Eve, 3-night trip
Verified
10/10 Exceptional
Jun 21, 2025
Very nice hotel
Yazmin
Yazmin, 1-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Walkable, great base, friendly staff!
Loura Lyn
Loura Lyn, 2-night trip
Verified
6/10 Good
Sep 28, 2025
Parking was ok as we got there early
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Oct 9, 2025
The room we had was overlooking the port with a large balcony. It was uphill so we had a good passaggiata walking to town for dinner and back. There is no elevator so be prepared to carry luggage up a winding wooden staircase. There is an upper parking lot where you can put your luggage to avoid the staircase if the fire door is open.
Angela
Angela, 1-night trip
Verified
8/10 Very good
Aug 17, 2025
Is a nice 3 star property in a middle class neighborhood. Had issues finding it due to wrong address on Expidia app. Bed was uncomfortable and everything else was humble. The best thing about the hotel “ B&B” is the View and the Front Desk manager who was exceptionally helpful and friendly 💖💖💖
Paola
Paola, 1-night trip
Verified
10/10 Exceptional
Aug 11, 2025
Very convenient
Our visit to Sardinia was very pleasant and the welcoming atmosphere of the hotel was nice
Adeel was at the reception desk and the way he greeted us and shared the information was very pleasant and friendly
After a long drive from Olbia airport to Palau our accommodation was quite lovely as we were able to check in fast and easy fashion
The room was very clean and comfortable with amazing views overlooking the beach and the port of Palau
The convenient location was a great spot for walking to the city center for shopping and dining. Also to enjoy the free beaches and to get to the ferry and enjoy the activities!!!!
Sofia
Sofia, 3-night trip
Verified
4/10 Fair
Aug 3, 2025
Way too pricy
Really outdated rooms, very small, broken balcony chairs, mould in shower and therefore way too expensive
Terkel
Terkel, 1-night trip
Verified
2/10 Poor
Sep 9, 2025
Property and rooms in disrepair. The rating definitely does not reflect the condition. Staff was extremely rude. The blankets were dirty and I was told they didn’t have any clean ones.
Blake
Blake, 1-night trip
Verified
8/10 Very good
Jul 5, 2025
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Liliana Yaroslavivna
Liliana Yaroslavivna, 4-night trip
Verified
2/10 Poor
Jul 6, 2025
We were there for 3 days and the bed and pillows were very uncomfortable . We asked for new pillows and they wanted to charge us .
The staff were very unfriendly
Mandy
Mandy, 3-night trip
Verified
4/10 Fair
Oct 5, 2025
This hotel had the worst lumpy pillows. Imagine sleeping on mushy baseballs. We asked for another pillow only to be told that they don’t have any extras. We also asked for an extra towel also to be told that there are no extras. Additionally, they light the outside of the hotel at night , so there’s a spotlight right into the window all night. The light blocking curtain doesn’t really help. The room also had ants.
james
james, 9-night trip
Verified
2/10 Poor
Jul 6, 2025
Avoid disappointment stay elsewhere
This was a disappointing stay. Reception staff were unfriendly, did not help with luggage. Worse still the main reception person was smoking a shisha pipe in the common areas and in another occasion was picking the skin off his feet in the customer area . Ash trays were left with cigarette butts. There is no lift and the stairs to the next floor are dangerous, there’s no hand rail except for the last few steps. The stair asr made of recycled timber and have a number of holes in them. The beds were hard and very uncomfortable. The hotel is up quite a steep hill and a distance from the main part of town it would be difficult without a car . I cannot understand how this is rated as 4 star I don’t know how hotels.com is aligned with this property
Stephen
Stephen, 3-night trip
Verified
2/10 Poor
Sep 17, 2025
This hotel is an absolute scam, and it nearly ruined our entire experience in Sardinia. From the very beginning, it was nothing but misrepresentation. We booked through Expedia, where the hotel falsely advertised its location as being on one of the main roads of Palau. In reality, it sits far up a steep hill, inconvenient and nearly impossible to reach on foot.
We specifically chose this property because it claimed to be a 4-star hotel. Let me be clear: this place doesn’t even meet the standards of a basic bed and breakfast. From the moment we checked in, it was obvious the hotel was severely understaffed, neglected, and almost deserted.
We paid for a room with an ocean view and were told we’d been “upgraded” to a newly renovated section. Any excitement was quickly crushed when we realized what that actually meant: dragging our suitcases up two uneven flights of stairs, going outside the main building, climbing more stairs, then hauling luggage over rocks before reaching a room that looked nothing like a 4-star accommodation. The room was bare, furnished with what looked like cheap IKEA furniture, unfinished bathrooms, patchy walls, and spider webs covering the ceiling. Unfortunately, things only got worse with breakfast. It was a complete joke. Service lasted only two hours in the morning because the same staff members responsible for cleaning rooms were also in charge of running breakfast. The food selection was extremely poor, with questionable quality.
ROBERTO
ROBERTO, 3-night trip
Verified
4/10 Fair
May 26, 2026
L hôtel est bien situé pour autant pas d électricité changement de chambre sans vue alors réservation avec vue sur mer, attente d'une heure pour prendre possession de la chambre . pas de parking pas d'ascenseur le jeune à l'accueil completement dépasse .Peut mieux faire
pascal
pascal, 1-night trip
Verified
4/10 Fair
Oct 18, 2025
Chambre tres mal insonorisee. Moisissure au plafond.salle de bain avec equipements a réparer. Rouille dans la douche
Pas de placard dans la sdb.
Jours constant dans la chambre.
Cet hotel est plus un 2 étoiles. Ne ressemble en rien a un 4 etoiles. Pas de parking ,juste 5 places devant . Pas d ascenseur, pas de restaurant ni collation ni distributeur. Point positifs propre, jolie vue sur palau.
florence
florence, 6-night trip
Verified
4/10 Fair
Oct 11, 2025
Literie pas propre, chambre qui sent l’humidité, isolation phonique inexistante. Pas du tout le mérite d’un 4 étoiles.