In the heart of the business district, Sheraton Novi Sad offers a serene retreat with a garden and coffee shop. Unwind with spa treatments at SHINE SPA or explore nearby attractions while staying connected with in-room WiFi. Guests rave about the helpful staff.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Airport transfer
Pet friendly
Parking available
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
Fitness center
Valet parking
24-hour room service
Coffee shop/cafe
24-hour business center
Business center
Meeting rooms
Airport shuttle
For families (6)
Children stay free
Cribs/infant beds (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
The current price is CNY762
CNY762
CNY838 total
includes taxes & fees
May 30 - May 31
Why we love this property
Work meets relaxation
Located in a business district, this hotel offers a 24-hour business center and meeting rooms. A full-service spa and late-night room service await after work.
Dining for every taste
Explore diverse options at this hotel's restaurant, cafe, and bar. The buffet breakfast includes vegetarian and vegan choices to suit all diets.
Spa sanctuary
The full-service spa offers body scrubs, wraps, and massage treatments daily. A garden and fitness room complete this hotel's wellness experience.
Enjoy your visit to Novi Sad with a stay at Sheraton Novi Sad. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other features include a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
150 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets stay free (1 total, up to 18 lbs per pet)
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (EUR 17 per day)
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
Full-service spa
Vegan dining options
Vegetarian dining options
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Roll-in shower
Lever door handles
Room amenities
Be entertained
48-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Sofa bed
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Shine Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10 for children
Airport shuttle service is offered for an extra charge of EUR 85 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 22 per night
Parking
Valet parking costs EUR 17 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Novi Sad Hotel
Sheraton Novi Sad Hotel
Sheraton Novi Sad Novi Sad
Sheraton Novi Sad Hotel Novi Sad
Frequently asked questions
Does Sheraton Novi Sad offer free cancellation for a full refund?
Yes, Sheraton Novi Sad does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Novi Sad?
Yes, pets stay free, with a limit of 1 total and maximum weight of 18 lbs per pet. Food and water bowls are available.
Is parking offered on site at Sheraton Novi Sad?
Yes. Valet parking costs EUR 17 per day.
Is airport shuttle service offered by Sheraton Novi Sad?
Yes, an airport shuttle is available. The charge is EUR 85 per vehicle one-way.
What are the check-in and check-out times at Sheraton Novi Sad?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in are available.
What is there to do at Sheraton Novi Sad and nearby?
Sheraton Novi Sad has a spa and a fitness center, as well as a garden.
Are there restaurants at or near Sheraton Novi Sad?
Yes, there's an onsite restaurant.
What's the area around Sheraton Novi Sad like?
Sheraton Novi Sad is located a short 9-minute walk from Cathedral - St. Mary.
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Reviews
Sheraton Novi Sad Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.6
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was varied and of excellent quality, with a delicious buffet option. (3 reviews)
The spa facilities were excellent and provided a great experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Towns
Coffee
Bed
Reviews
Verified
10/10 Exceptional
Sep 14, 2025
Amazing staff and property. Breakfast buffet was delicious and I couldn’t be happier with my stay.
Dusan
Dusan, 6-night trip
Verified
10/10 Exceptional
Nov 3, 2024
Great hotel. Good location and very quiet
Manoj
Manoj, 2-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Nice stay clean good food nice staff
rodney
rodney, 1-night trip
Verified
10/10 Exceptional
Feb 29, 2024
absolutely recommend
Excellent hotel, great beds, excellent service
Verified traveler
3-night trip
Verified
10/10 Exceptional
Feb 12, 2025
And relax
Clean, comfy and recommended to all. Didn’t get to use all the facilities due to timing commitments, but will most certainly stay again
Richard
Richard, 2-night trip
Verified
10/10 Exceptional
Aug 19, 2023
Whole experience was top notch! Whole staff was amazing, friendly, and highly professional! Clean and great room! Will stay again next time :)
Aleksandar
Aleksandar, 6-night trip
Verified
10/10 Exceptional
Oct 29, 2023
Great staff!
The room was really nice. But what made the visit was the helpfulness of the staff. Whether it was booking taxis, a restaurant reservation, or just answering questions, staff were fabulous. Thank you!
Charles
Charles, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2024
Excellent stay
The hotel seems extremely new. Good quality of room and service, they also have an internal spa and fitness room (not used, but there might be an extra charge for it).
Service at the bar was a tad slow, but good and professional.
The price was a bit expensive, but there are only limited choices in Novi Sad.
Marco
Marco, 1-night trip
Verified
6/10 Good
Aug 10, 2024
the spa was excellent, we had a good time using the facilities.
bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Prakash
Prakash, 1-night trip
Verified
8/10 Very good
Jan 18, 2025
Mohamed
Clean free 24 Gym and free spa entrance
Room are good and smell nice
Mohamed
Mohamed, 5-night trip
Verified
10/10 Exceptional
Jul 16, 2024
Very good
Pros: nice and friendly service, good comfort, good AC, good parking.
Cons:non really. location is not in the centre, but we liked the location and the next door restaurant.
Stine Johnsen
Stine Johnsen, 1-night trip
Verified
8/10 Very good
Feb 4, 2024
It was great. Breakfast was good. Should have better coffee options. I was in suite and giant bathtub with no bubbles to put in which ducks. Had to fix my self the drain to kerp the water in a tub. Other then that it was great place.
Aleksandar
Aleksandar, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2024
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Leposava
Leposava, 3-night trip
Verified
10/10 Exceptional
May 5, 2024
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.
Robert
Robert, 6-night trip
Verified
10/10 Exceptional
Jul 11, 2024
Nice hotel
Very good hotel. Would stay here again. Service is really good and nice. Good beds, clean.
Some minor things:
- second floor in basenent parking there is metalspots with some hight. Was a little challangeing parking because of little space in parking garage
- it said hdmi on the wall next to tv, but there were no Hdmi. They sent someone to look at it. We figured out a solution.
Location is a little away from the centre, but easy to take a taxi ride for 10 minutes and you are in the centre. Some good restaurants around the hotel as well.
Stine Johnsen
Stine Johnsen, 1-night trip
Verified
8/10 Very good
Oct 29, 2025
Nice Hotel
Devlet
Devlet, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Stayed for 4 nights and it was a truly exceptional experience.
Dzeni
Dzeni, 3-night trip
Verified
10/10 Exceptional
Oct 2, 2025
Great staff and service! Possibly the best hotel in the area!
Andreas
Andreas, 3-night trip
Verified
10/10 Exceptional
Jul 11, 2025
Great hotel, clean and modern.
Paul
Paul, 3-night trip
Verified
2/10 Poor
Jan 19, 2026
This is a hub for local gangsters who shut the restaurant down for one man to have lunch, while bodyguards roam the lobby and the parking lot and they on the sidewalk. The employees are all terrified, and it just makes for not a great atmosphere.
Tibor
Tibor, 5-night trip
Verified
10/10 Exceptional
Oct 11, 2024
Short stay but excellent hotel, breakfast and choice of dinner 5 ⭐️
Dzeni
Dzeni, 1-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Nice place
Zoran
Zoran, 1-night trip
Verified
10/10 Exceptional
Jul 3, 2022
Great hotel
A very modern hotel with friendly staff and great service.
Mark
Mark, 4-night trip
Verified
8/10 Very good
Aug 2, 2025
Good
Good hotel with a very good restaurant. The staff is very friendly and the room service was nice.
The spa were a bit worn down and we couldn’t bring our daughter, which was a big minus.