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Hotel Xcaret Tierra - Family Premier

5.0 star property
Luxury beachfront property with spa, near Cenote Santa Cruz

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Unwind in paradise at Hotel Xcaret Tierra - All Xcaret Parks Included - Family Premier, where a pristine white sand beach and crystal-clear waters invite you to soak up the sun. Savor Mexican cuisine at one of 8 on-site restaurants or indulge in a rejuvenating spa treatment like hydrotherapy or a facial. The helpful staff has left many guests feeling pampered.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 2 poolside bars
  • 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Beach towels
  • Children's pool

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Family Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Garden

  • Garden view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Partial Ocean View

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Partial Ocean View

  • Partial ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Ocean Front

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Ocean Front

  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Swim Up Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Swim Up Garden

  • Garden view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Premier Family Junior Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Junior Suite Garden

  • Garden view
  • 126 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Family Junior Suite Ocean Front

1 bedroom, Egyptian cotton sheets, premium bedding, free minibar

Premier Family Junior Suite Ocean Front

  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Family Master Suite Ocean Front

Premier Family Master Suite Ocean Front | Living area | 55-inch flat-screen TV with premium channels, TV, iPad

Premier Family Master Suite Ocean Front

  • Ocean view
  • 230 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Similar properties

Suite (River Jump) | View from room
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
Playa del Carmen
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.6 out of 10, Excellent, 1,498 reviews
The price is CNY5,923
CNY7,189 total
includes taxes & fees
May 5 - May 6
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
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About the neighborhood

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km
  • Río Secreto - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪El Xentral - ‬10 min walk
  • ‪Arriba Baja - ‬16 min walk
  • ‪Mercado de la Merced - ‬10 min walk

About this property

Hotel Xcaret Tierra - Family Premier

At Hotel Xcaret Tierra - Family Premier, you can spend time at the beach sipping drinks, plus you'll be just steps from Cenote Santa Cruz. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. Mercado 360, one of 8 restaurants, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 poolside bars, a free kid's club, and a health club.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 181 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • 8 restaurants
  • 2 poolside bars
  • 2 swim-up bars
  • Beach bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Yoga classes
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2017
  • ATM/banking
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 6 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Waterslide

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • iPad
  • 55-inch flat-screen TV
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Double sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Muluk Spa & Wellness has 18 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Mercado 360 - This theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
La Trajinera - This seafood restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
La Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Chibalí - This theme restaurant serves breakfast, lunch, and dinner. Open daily.
Xingao - This theme restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Frequently asked questions

Does Hotel Xcaret Tierra - Family Premier offer free cancellation for a full refund?

Yes, Hotel Xcaret Tierra - Family Premier does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Tierra - Family Premier?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Hotel Xcaret Tierra - Family Premier?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Hotel Xcaret Tierra - Family Premier?

You can check in starting at 3 PM. Check-out time is noon.

Is there an onsite casino at Hotel Xcaret Tierra - Family Premier?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Hotel Xcaret Tierra - Family Premier and nearby?

Have fun with onsite activities like kayaking and snorkeling, and practice your swing on the tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Hotel Xcaret Tierra - Family Premier also has 2 swim-up bars, 2 poolside bars, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Xcaret Tierra - Family Premier?

Yes, there are 8 onsite restaurants, featuring Mexican cuisine.

Does Hotel Xcaret Tierra - Family Premier have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hotel Xcaret Tierra - Family Premier have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Xcaret Tierra - Family Premier like?

Hotel Xcaret Tierra - Family Premier is a short 19-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park.

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