In the heart of Hanoi, My Moon Hotel offers a blend of comfort and local charm. Savor breakfast at the on-site restaurant, explore nearby Thang Long Water Puppet Theatre and Hoan Kiem Lake, or plan your day with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
Ho Chi Minh Mausoleum - 15 min walk - 1.3 km
Getting around
Noi Bai Intl. Airport (HAN) - 39 min drive
Hanoi Long Bien Station - 10 min walk
Hanoi Gia Lam Station - 16 min drive
Hanoi Railway Station - 17 min walk
Airport shuttle (surcharge)
Restaurants
Phở Gia Truyền Bát Đàn - 3 min walk
Phở Bò Khôi Hói 50C Hàng Vải - 2 min walk
Phở Gà Đặc Biệt - 1 min walk
Dream Beans Coffee - 2 min walk
Bia Hơi Hà Nội - 2 min walk
About this property
My Moon Hotel
My Moon Hotel offers a great location, putting you within just a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. For a bite to eat, guests can check out My Moon, which serves local and international cuisine and is open for breakfast. Other highlights include a bar/lounge and a snack bar/deli.
At a glance
DONE
Hotel size
35 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 12
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 12
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Motorcycle parking only on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
Traveling with children
Children stay free (see details)
Outlet covers
What to do
Scooter/moped rentals
Bicycle tour information
Bicycle rentals nearby
Ecotours nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Romance packages
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Television in common areas
Bicycle parking
Accessibility
Elevator
Visual fire alarm
Doorbell and phone notification
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Portable fan
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
Highchair
More
Daily housekeeping
In-room safe
Special features
Dining
My Moon - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately VND 90000 for adults and VND 90000 for children
Airport shuttle service is offered for an extra charge of VND 420000.00 per vehicle (one way)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi
Frequently asked questions
Does My Moon Hotel offer free cancellation for a full refund?
Yes, My Moon Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Moon Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by My Moon Hotel?
Yes, an airport shuttle is available. The charge is VND 420000.00 per vehicle one way.
What are the check-in and check-out times at My Moon Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at My Moon Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours.
Are there restaurants at or near My Moon Hotel?
Yes, My Moon offers local and international cuisine.
What's the area around My Moon Hotel like?
My Moon Hotel is in Hoan Kiem, a short 12-minute walk from Hoan Kiem Lake and 8 minutes' walk from Hanoi Old Town Night Market.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.8
Location
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was delicious and versatile with a great selection. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Value
Breakfast
Location
Reviews
Verified
8/10 Very good
Nov 19, 2023
It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
Pete
Pete, 1-night trip
Verified
10/10 Exceptional
Jan 22, 2024
Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
Victoria
Victoria, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2024
The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased
William
Verified
10/10 Exceptional
Jan 24, 2024
Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
Dec 14, 2022
Staff is always willing to help, yhey also support with travelling services
Juan
Verified
10/10 Exceptional
Jan 23, 2023
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Angela
Angela, 2-night trip
Verified
10/10 Exceptional
Apr 6, 2023
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok.
You get what you paid for.
Wah
Wah, 1-night trip
Verified
6/10 Good
Sep 12, 2023
Most staff seems to not be able to understand basic English like bus/taxi,airport etc. Communicating with them is a big hassle.
Ian Sai-fung
Ian Sai-fung, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2023
melhor lugar em Hanoi
excelente localização e atendimento maravilhoso da Jenna
Fernando
Fernando, 2-night trip
Verified
8/10 Very good
Feb 29, 2020
El personal es muy atento. Las habitaciones comodas, aunque el baño es muy chico.
El desyuno es bueno
Verified traveler
3-night trip
Verified
6/10 Good
Nov 25, 2019
洗面所の排水が悪かった。
シャワーからお湯が出にくかった。
Verified traveler
6-night trip
Verified
8/10 Very good
Jul 23, 2019
Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 10, 2019
Nice clean and cosy hotel
I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters
The staff was very friendly and helpful with every request.
One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal
The breakfast was good with a variety of good dishes, European as well as Asian
Nils
Nils, 9-night trip
Verified
4/10 Fair
Jan 4, 2019
You might not get what you booked and paid
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking.
We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance.
The fold-out bed was uncomfortable with a thin mattress.
Tu Oanh
Tu Oanh, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2018
very nice hotel well located in the old quarter
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
michael
michael, 5-night trip
Verified
6/10 Good
Dec 19, 2018
hotel is clean and close to old quarter and night market
LL
LL, 1-night trip
Verified
8/10 Very good
Dec 18, 2018
Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow.
They only gave us an extra pillow the next morning after we complained to the manager...(@___@)
The other matter is that the hot water shower was not working well....
Anyway , it was better when we checked in again after returning from Sapa
I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat...
Thus I give a "smiling face for overall stay"
Verified traveler
3-night trip
Verified
2/10 Poor
Nov 28, 2018
A terminator of my long-term support to Hotels.com!
After highly supporting Hotels.com since 2013, this experience was a termination of my long-term support to Hotels.com. As a gold member, I never experienced any major issues until 16/11/2018 when I checked in My Moon hotel.
As usual, I made sure it would be a window in the room and also made this request when booking on Hotels.com. I understand that hotels might not meet my requests and it was ok as long as they gave me a notice IN ADVANCE, but ignoring the request and gave me a room that didn't meet my request or the description on Hotels.com AFTER I already checked in and Hotels.com already charged me was totally unacceptable! The hotel manager then allocated me in a down-graded hotel when I had no choice the next day.
I called Hotels.com once I had a chance and hoped that this issue would help them to improve their services, shockingly they replied "hotels do not have to reply requests and they don't have to meet the requests". If hotels don't need to reply requests that they cannot meet in advance, what's the point that Hotels.com made “special requests” available on booking form??? After on call for 1hr, the staff at Hotels.com raised her voice and started arguing with me because I agreed to change the room, Hotels.com couldn’t do any compensations… This completely enraged me rather than the issues. The replies from Hotels.com were absolutely unprofessional and totally unacceptable!!!
Meei-yun
Meei-yun, 3-night trip
Verified
10/10 Exceptional
Nov 18, 2018
Recomendable , aunque algo lejos
Habitación amplia , Bob uno de los recepcionistas organizo una excursión a muy buen precio para halong( recomiendo el barco aclas Legends) sobre todo preocupado para que sea la mejor estancia
Verified traveler
1-night trip
Verified
8/10 Very good
Oct 25, 2018
Trevligt hotell i gamla stans utkant. Hjälpsam och trevlig personal
Anna
Anna, 3-night trip
Verified
10/10 Exceptional
Apr 22, 2018
Świetne położenie hotelu sprawia, że na piechotę można dojść do najczęściej odwiedzanych przez turystów atrakcji Hanoi. W pobliżu hotelu znajduje się mnóstwo małych restauracji, sklepów przemyslowych i spożywczych. Obsługa hotelu jest na najwyższym poziomie i otacza swoich klientów opieka i pomocą w załatwieniu każdej błahostki. Pokoj bardzo czysty (polecam ten z balkonem), śniadanie znakomite. Pozostały mi mile wspomnienia z pobytu w tym hotelu i drobny upominek, który dostałem na zakończenie pobytu.
Janusz
Verified
10/10 Exceptional
Apr 6, 2018
Fantastically enjoyable stay.
Great Hotel for location and cleanliness. Staff went out of their way to accommodate us and made sure they helped with all our needs. Very friendly and a joy to stay with. Thank you to all at My Moon Hotel. Will see you again.
Steven
Verified
2/10 Poor
Apr 2, 2018
Poor service and would not recommend
Our accommodations were not booked properly not just once but twice. Because of this, the first night they had to move us to a cheaper hotel which inconvenienced and made our first night in Vietnam an extremely poor experience. Very disorganized, lack of urgency and uncomfortable. Breakfast food was inedible.
Verified traveler
Verified
8/10 Very good
Apr 1, 2018
Ljust och fint rum med bekväma sängar. God service, bra läge i utkanten av gamla stan.