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Satama Hotel

4.0 star property
Hotel with outdoor pool, near Place d'Armes

Choose dates to view prices

Located near Cap-Haitien Cathedral, Satama Hotel offers a warm welcome with breakfast at the on-site restaurant and relaxation by the outdoor pool. Take in the sun on sun loungers, unwind with a drink at the bar or explore nearby Place d'Armes and Cormier Beach. With free in-room WiFi, helpful staff have left previous guests feeling right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 Queen Bed, Balcony, City View

Superior Room, 1 Queen Bed, Balcony, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 Queen Bed, Balcony, City View

8.2 out of 10
Very good
(15 reviews)
  • Ocean view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, 2 Queen Beds, City View, Sea Facing

Superior Double Room, 2 Queen Beds, City View, Sea Facing | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Double Room, 2 Queen Beds, City View, Sea Facing

9.2 out of 10
Wonderful
(14 reviews)
  • Ocean view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Terrace, City View

Superior Room, 1 King Bed, Terrace, City View | In-room safe, desk, iron/ironing board, free rollaway beds

Superior Room, 1 King Bed, Terrace, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Property grounds
Cormier Plage Resort
Cap-Haitien
  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free parking
8.2 out of 10, Very Good, 403 reviews
The price is CNY964
CNY1,061 total
includes taxes & fees
Jun 3 - Jun 4
Cormier Plage Resort
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About the neighborhood

Map
Rue 29 B Prolongée, Cap-Haitien

What's nearby

  • Cap-Haitien Cathedral - 20 min walk - 1.7 km
  • Place d'Armes - 20 min walk - 1.7 km
  • Cormier Beach - 18 min drive - 8.1 km
  • Labadee Beach - 25 min drive - 11.2 km
  • Sans Souci Palace - 27 min drive - 24.7 km

Getting around

  • Cap-Haitien (CAP-Cap-Haitien Intl.) - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nouvo Restoran Vania Bon manje peyi - ‬7 min drive
  • ‪La Kay Restaurant - ‬11 min walk
  • ‪Metro Residences Bar - ‬17 min walk
  • ‪Boukanye - ‬13 min walk
  • ‪Gwòg - ‬14 min walk

About this property

Satama Hotel

  • Located just 3.3 mi (5.3 km) from the airport, Satama Hotel offers a shuttle (available on request). After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a terrace and a garden. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 6:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of HTG 1200 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 6 and 18 costs HTG 1200 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Satama Hotel Cap-Haitien

Satama Cap-Haitien

Satama Hotel Hotel

Satama Hotel Cap-Haitien

Satama Hotel Hotel Cap-Haitien

Frequently asked questions

Does Satama Hotel offer free cancellation for a full refund?

Yes, Satama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Satama Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Satama Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Satama Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Satama Hotel?

Yes, an airport shuttle is available from 6:00 AM to 6:00 PM on request. The charge is HTG 1200 per person one-way.

What are the check-in and check-out times at Satama Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Satama Hotel and nearby?

Satama Hotel has an outdoor pool and a garden.

Are there restaurants at or near Satama Hotel?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Satama Hotel like?

Satama Hotel is a short 18-minute walk from Cap-Haitien Cathedral and 18 minutes' walk from Place d'Armes.

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Reviews

Satama Hotel Reviews

8.4

Very Good

9.2

Cleanliness

8.2

Location

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was fresh, hot, and delicious daily. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Food
Breakfast
Mountain
Cities
Bathroom
Shower
Location

Reviews

Verified

10/10 Exceptional

Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Agnes, 4-night trip
Verified

10/10 Exceptional

Great time, friendly staff, super clean and efficient
Yokiviah, 3-night trip
Verified

10/10 Exceptional

Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Jean, 2-night trip
Verified

10/10 Exceptional

The friendly professional service of the staff.
Gregory, 6-night trip
Verified

10/10 Exceptional

Very nice people
Luckner, 3-night trip
Verified

10/10 Exceptional

I loved the service,high quality
Ronel, 2-night trip
Verified

10/10 Exceptional

The view was magical. I loved it.
Christelle, 4-night trip
Verified

10/10 Exceptional

The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
Rolande, 1-night trip
Verified

10/10 Exceptional

What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
arlene, 5-night trip
Verified

8/10 Very good

I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Isaac, 2-night trip
Verified

10/10 Exceptional

Great get a way

Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Moses, 6-night trip
Verified

4/10 Fair

No hot water, no a/c!

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
2-night trip
Verified

4/10 Fair

The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
Islande, 5-night trip
Verified

8/10 Very good

the food is so yummy there, and the view from the hotel is unique.
Rosarion, 4-night trip
Verified

10/10 Exceptional

Great hotel and awesome services 👌
Geraldine, 2-night trip
Verified

10/10 Exceptional

Everything was great and amazing there
Jordany Steevenson, 1-night trip
Verified

10/10 Exceptional

It's a great place, i will definitely recommend it to others
Marjorie, 4-night trip
Verified

8/10 Very good

The view is amazing ..will definitely come back ❤️❤️
Shinydine, 4-night trip
Verified

8/10 Very good

Nice place
Anderson, 2-night trip
Verified

8/10 Very good

Great service the waiters were amazing
Rose-linde, 2-night trip
Verified

10/10 Exceptional

Enjoyed my time at Satama. Beautiful hotel and staff. I would book again.
Sabrina, 3-night trip
Verified

10/10 Exceptional

I enjoyed my 10 day stay and will return.
Wagner, 10-night trip
Verified

10/10 Exceptional

Great staff.
Mat, 2-night trip
Verified

10/10 Exceptional

I love every moment! Best hotel in town.
Jesse, 4-night trip
Verified

10/10 Exceptional

Beautiful property! Excellent staff!
KIKI, 2-night trip