CA&SA Service Apartment puts you just a 5-minute drive from Riverside and Royal Palace. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. There's a terrace, and apartments offer kitchenettes and refrigerators.
Cambodia-Vietnam Friendship Monument - 15 min walk - 1.3 km
Riverside - 19 min walk - 1.6 km
Royal Palace - 3 min drive - 1.9 km
Getting around
Techo Intl. Airport (KTI) - 46 min drive
Phnom Penh Railway Station - 15 min drive
Airport shuttle (surcharge)
Restaurants
Kommune - 8 min walk
The Atelier - 8 min walk
Altitude - 8 min walk
金边桑拿会所张涛V信zt050597 - 9 min walk
浅水湾国际水疗会所【运营总监啊志】 - 11 min walk
About this property
CA&SA Service Apartment
CA&SA Service Apartment puts you just a 5-minute drive from Riverside and Royal Palace. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. There's a terrace, and apartments offer kitchenettes and refrigerators.
At a glance
DONE
Property size
170 apartments
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle*
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transportation
Free self parking on site
Roundtrip airport shuttle (surcharge)
Kitchenette
Refrigerator
Electric kettle
Bathrooms
Shower
Towels provided
Free toiletries
Entertainment
TV with cable service
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Meeting rooms
Desk
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
Smoke-free property
Services and conveniences
Housekeeping (on request)
Luggage storage
Blackout drapes/curtains
24-hour front desk
Location highlights
In the business district
Things to do
Fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
Security system
General
170 rooms
Fees & policies
Refundable deposits
Deposit: USD 50 per night
Optional extras
Airport shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 2 percent
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International
This property is professionally cleaned.
Property Registration Number 086 600390
Also known as
CA&SA Service Apartment Aparthotel Phnom Penh
CA&SA Service Apartment Aparthotel
CA&SA Service Apartment Phnom Penh
CA&SA Service Aparthotel
Ca&sa Service
CA SA Service Apartment
CA&SA Service Apartment Apartment
CA&SA Service Apartment Phnom Penh
CA&SA Service Apartment Apartment Phnom Penh
Frequently asked questions
Does CA&SA Service Apartment offer free cancellation for a full refund?
Yes, CA&SA Service Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at CA&SA Service Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at CA&SA Service Apartment?
Yes, there's free self parking.
Is airport shuttle service offered by CA&SA Service Apartment?
Yes, an airport shuttle is available.
What are the check-in and check-out times at CA&SA Service Apartment?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at CA&SA Service Apartment and nearby?
Maintain your daily exercise routine at the gym.
Does CA&SA Service Apartment have a kitchen or kitchenette?
Yes, there is a kitchenette which also also includes a refrigerator.
What's the area around CA&SA Service Apartment like?
CA&SA Service Apartment is a short 14-minute walk from NagaWorld Casino and 15 minutes' walk from AEON Mall.
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Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.6
Cleanliness
5.6
Location
5.6
Staff & service
6.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Feb 8, 2024
Great hotel, clean
Som
Som, 3-night trip
Verified
10/10 Exceptional
Sep 4, 2017
Very safe location
Clean , safe and new with very good location in front Aeon mall in island ...
Antonin
Antonin, 3-night trip
Verified
4/10 Fair
Mar 18, 2026
It was absolutely not the room i paid for, it was very dirty, and there were cockroaches in the room. The shower leaked too, and was full of mold. do NOT go here.
Ewen
Ewen, 3-night trip
Verified
4/10 Fair
Mar 9, 2020
I WOULD NOT RECOMMEND THIS ACCOMMODATION
When we arrived there was no record of our booking. This might we had to wait to be checked in by the unfriendly reception staff. We had to ask for water, toilet paper etc. Our room was not cleaned for four days.
There was a horrible smell in the room and it smelt of cigarette smoke.
The place needs to be freshened up.
The photographs on the website do not represent the actual room. I took these photographs just before we checked out.
a lot of roaches and strong smoking smell in the room
MT
MT, 1-night trip
Verified
8/10 Very good
Apr 27, 2019
Our room was really clean and nice although they didn't have any utensils like basic cups, cutlery, plates or cooking utensils. I think they should have at least the basics which most aparthotels do. During our stay the hotel needed to cut the power between certain times which was annoying because our clothes got stuck in the dryer and couldnt get it out till the power came back on. Staff said they couldnt do anything about it. The service was okay. They are trained to speak Chinese being this hotel is catered for chinese tourists and i found that they are a lot more friendly to chinese guests than local or foreign. Location isnt too bad apart for nearby construction where it can be a bit loud. We caught a tuk tuk to the city centre which is about 10mins away. Pool area was easy access and clean and so is the hotel gym. I would come back again as it is one of the cleaner hotels in PP and decent priced.
Cara
Cara, 2-night trip
Verified
8/10 Very good
Jan 2, 2019
Just a quite functional modern accomodation only.
This is a new building, and has no hospitality atmosphere, and no Cambodian friendliness... It is purpose built by Chinese investors for Chinese visitors. So the main language here is Chinese, and almost all the guests are Chinese, speaking loud Chinese language... It is in a completely new part of town now all under modern development, and there are very many noisy building sites all around here, so very unfortunately there is absolutely no good local Cambodian attractions or hospitality. There is no shopping here, and really nothing to do in this area all under development, and also there are no restaurants either... Hmm... There are 12 floors on the block, and a rooftop swimming pool, but unfortunately no good views at all as there is nothing attractive around here to see...., only all noisy building sites....! So the accommodation block is completely functional for being modern, and quite well furnished, quite good value for money for the accommodation by itself. However so, all here is therefore tailored especially for all the Chinese business that it is designed to cater for. Also it is a medium distance from Phnom Penh, tuktuk transport is available to go to the town centre attractions taking about 10 minutes to get there, I fortunately had my own transport to get around, but without that, then I would not like to have been stuck here without it, and then been isolated here... If you stay here you must understand all this.
Hamish
Hamish, 3-night trip
Verified
6/10 Good
Dec 30, 2018
You are by yourself here to manage all yourself,,
There is absolutely no hospitality here. It does not exist in this building. This is a Chinese run building mainly for Chinese visitors, so there is no Cambodian atmosphere. The check in staff do not care about anything at all, they do not care about how your room is, or how you are. They are all young local people who work here, but as hospitality is no part of their job, then they only spend all their time looking at their mobile phones and talking to themselves about their own personal lives. If you have a problem with anything at all, then they do not consider that it is their business. They are recruited to speak Chinese with all the Chinese visitors, so English is not well spoken at all.... The staff here only consider that their work here is only a paid social gathering for themselves, and so to do anything which is work is against their outlook for being here. When I checked in I did not have my passport with me, as I had already hired a motor bike to get around, and so I had to leave my passport with the hire company as a deposit for damages... Also there was a temporary problem with my bank card which my bank resolved within 24 hours but at the time of checking in, then I had very little cash with me... So because I did not have my passport in my possession, and I could not give them a USD $50 security deposit for the room...., then they initially refused to check me in..., although I had already fully paid for my stay on line...! Aagh..!
Hamish
Hamish, 4-night trip
Verified
6/10 Good
Dec 5, 2018
Check in was a bit confusing. The desk clerk indicated that CA & SA doesn't have orbitz reservations. Only after I showed passport was he able to find my name on the computer. Although advertised as different types of rooms, all rooms are exactly the same with different furniture arrangements. We were on the 6th floor. Although a few has a very small balcony. No view by any rooms except for the ends of the building since higher buildings block the view. The rooftop swimming pool is unusable since it has no cover, and the sun is unbearable. No lights for night time enjoyment. The cleaning staff were pleasant, and were dependable. The rooms could and should provide a microwave oven and a hotpot. The refrig was adequate. The A/C was good. Recommend for single or couple traveling. It is away from the tourist area on the developing island - mostly by Chinese developers. Need a tuk tuk or a taxi to get to anywhere.
DannChesnut
DannChesnut, 7-night trip
Verified
2/10 Poor
Nov 9, 2018
the non smoking room we booked was not available no reason given then put us into other room the stink of ciggarete smoke was overpowering everytime I went to front counter there wa people havng problems with there room bookings
steve
steve, 8-night trip
Verified
4/10 Fair
Jun 13, 2018
"Apartment".... more like a room with a sink. No cooking equipment whatsoever, not even a fork, a glass or plate provided.
I had to ask for my room to he cleaned as I were there 3 nights and wasn't given small necessities such as toilet paper.
The furniture in the room was worn and uncomfortable.
The pool was out of order and we were not made aware of this before we made our booking.
The staff (especially the women on reception) were incredibly rude and hostile. They made me feel very uncomfortable as they would stand and stare jaws open every time I entered the hotel. When spoke to they were not interested in helping me or my partner and made us both feel unwelcome.
There's not much to do in the area close by buy for $2 you can get a tuk tuk to the busier areas.
There are nicer more affordable hotels, with better service from the staff in the area so book with one of them instead!
Hotel was as advertised with excellent staff and a nice pool on the roof. The surrounding area is still a massive construction zone and amenities are changing. ATM's and restaurants are currently a kilometer away, 10 minutes walking, local drivers pretend it is a long way but $2 will get you to a Mall. Recommend using Passapp taxi service or walking, the area is not congested yet.
The serviced apartments are new with a clothes washer in the apartment and small kitchenette but no dishes. Warning: the water kettle is vented on the top in a manner that could easily cause steam burns, have not encountered this hazard before so use caution. Safety standards are different in Asia.
Location is good. Staff not helpful due to restriction to communicate. Room not make-up immediately need to be reminded everyday. The bed and pillow not nice.
Verified traveler
4-night trip
Verified
8/10 Very good
Dec 10, 2017
Das Hotel ist an einer ruhigen Lage und hat einen gute Parkanlage
K.Phiev
K.Phiev, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2017
New Hotel near Exhibition Center
Recommended!!
Very New and Valuable Hotel.
Staff can speak English and Chinese.
Saranya
Saranya, 1-night trip
Verified
8/10 Very good
Aug 22, 2017
New & good facilities
Excellent Facilities in the room / newly furnished conditions / but terrible staffs / poor English communication / poor taking care & services / no retail shop to serve the clients such as convenient store.