Nestled in the mountains, Hotel & Solebad Arca offers a serene retreat. Begin your day with a breakfast buffet and unwind at the spa, then explore nearby Zermatt-Matterhorn Ski Paradise. With an indoor pool and free WiFi, this hotel provides relaxation and convenience.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt Visitor Center - 3 min walk - 0.3 km
Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
Zermatt - Furi - 10 min walk - 0.8 km
Zermatt-Furi Gondola - 19 min walk - 1.6 km
Getting around
Sion (SIR) - 75 min drive
Zermatt (QZB-Zermatt Train Station) - 3 min walk
Zermatt Gornergratbahn Station - 4 min walk
Zermatt Station - 5 min walk
Restaurants
McDonald's - 5 min walk
Le Petit Royal - 6 min walk
Backstage Hotel - 7 min walk
Golden India - 5 min walk
Schweizerhof Kitchen - 5 min walk
About this property
Arca Aparthotel & Spa
Arca Aparthotel & Spa offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can go for a morning swim in the indoor pool, then visit the spa to be pampered with deep-tissue massages or aromatherapy. A bar/lounge and a steam room are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.
At a glance
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Hotel size
26 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
Bar/lounge
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Ski passes
Hiking/biking trails nearby
Skiing nearby
Snowshoeing nearby
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An indoor pool
Full-service spa
Steam room
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating (climate-controlled)
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Children & extra beds
Babysitting is available for an extra charge
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt
Frequently asked questions
Does Arca Aparthotel & Spa offer free cancellation for a full refund?
Yes, Arca Aparthotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Arca Aparthotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Arca Aparthotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Arca Aparthotel & Spa?
Sorry, there's no onsite parking at Arca Aparthotel & Spa.
What are the check-in and check-out times at Arca Aparthotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Arca Aparthotel & Spa and nearby?
During the winter, enjoy nearby recreation like snowshoeing and skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Arca Aparthotel & Spa also has a steam room and spa services, as well as a picnic area and a garden.
Does Arca Aparthotel & Spa have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and cookware.
Does Arca Aparthotel & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Arca Aparthotel & Spa like?
Arca Aparthotel & Spa is a short 3-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular.
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Reviews
Arca Aparthotel & Spa Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Location
9.6
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, delicious, and plentiful with a wide variety of options. (34 reviews)
The hotel's heated pool and saunas were a fantastic way to relax after a long day. (19 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Train station
View
Balcony
Lobby
Towns
Kitchen
Reviews
Verified
10/10 Exceptional
Jan 27, 2026
The staff was very friendly and accommodating and the amenities including pool and sauna were amazing!
Brianna
Brianna, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Friendly staff, spacious room and amazing hot pool.
Rebecca
Rebecca, 2-night trip
Verified
10/10 Exceptional
Mar 28, 2026
The location was very close to the train station. Breakfast was amazing with everything you could want to eat! The pool was so great after a long day, along with the steamroom and sauna. The staff made us feel welcomed a d answered any questions we had. Beds were veey comfortable and the room was spacious with a wonderful balcony.
Nicole
Nicole, 5-night trip
Verified
8/10 Very good
May 21, 2024
Beautiful hotel, great location to shops and restaurants.
Suharno
Suharno, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Quiet area, convenient location
Wladyslaw
Wladyslaw, 3-night trip
Verified
10/10 Exceptional
Sep 21, 2025
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
Stephanie
Stephanie, 2-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Very friendly front desk - Max. Hotel is very comforting in all respects.
HIMANSHU JADAVJI
HIMANSHU JADAVJI, 3-night trip
Verified
8/10 Very good
Sep 22, 2025
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
Vicky
Vicky, 2-night trip
Verified
10/10 Exceptional
Mar 28, 2025
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Sean
Sean, 3-night trip
Verified
10/10 Exceptional
Dec 14, 2024
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Admir
Admir, 2-night trip
Verified
10/10 Exceptional
Sep 30, 2023
Good location, walkable distance, nice and clean in the room
Lam
Lam, 3-night trip
Verified
10/10 Exceptional
Aug 16, 2023
Good breakfast, free laundry facilities
Tulsi
Tulsi, 2-night trip
Verified
10/10 Exceptional
Dec 23, 2023
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
MA. MARNA
MA. MARNA, 2-night trip
Verified
10/10 Exceptional
Dec 6, 2024
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Susie
Susie, 2-night trip
Verified
10/10 Exceptional
Jun 19, 2025
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
Ann
Ann, 3-night trip
Verified
10/10 Exceptional
Sep 28, 2025
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Scott
Scott, 2-night trip
Verified
10/10 Exceptional
Jan 27, 2024
Relaxing and luxurious stay in Zermatt
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
Beau
Beau, 6-night trip
Verified
10/10 Exceptional
Dec 31, 2024
Great Hotel... very close to train sration...easy to get to ski gondola
....top floor has great roo.s with lofted ceiling.
brian
brian, 2-night trip
Verified
10/10 Exceptional
Jul 13, 2024
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Kathy
Kathy, 2-night trip
Verified
10/10 Exceptional
Jul 2, 2025
Large room and a big balcony with a view of the Matterhorn. Staff was friendly and helpful. Great breakfast. Pool was fantastic. Bathroom had tub and shower.
Al
Al, 3-night trip
Verified
10/10 Exceptional
Jun 25, 2024
A convenient walk from the train station, plus close to everything. Staff friendly and helpful. Good breakfast. Would stay again
Sri Saravani
Sri Saravani, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2024
Great location and facilities
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Suzanne
Suzanne, 3-night trip
Verified
8/10 Very good
Sep 20, 2024
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
karen
karen, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2023
Perfect location
Well located just on the edge of the village centre. Staff were friendly and helpful.
It was great to have a small kitchen area in the room with a fridge.
The hotel was very clean and well maintained,
Verified traveler
3-night trip
Verified
10/10 Exceptional
Aug 23, 2024
Relaxing stay
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.