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The Francis

3.5 star property
Hotel within walking distance of Maine Medical Center

Choose dates to view prices

Located near State Theatre and Deering Oaks Park, The Francis offers a warm welcome with an art gallery on site, dry cleaning/laundry services, and a cozy fireplace in the lobby. Connect to WiFi or enjoy perks like free self parking and express check-out while the helpful staff takes care of you.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet friendly
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Reception hall

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CNY731
CNY1,010 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Signature Room, 1 Queen Bed, Garden View

Signature Room, 1 Queen Bed, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Premier Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Luxury Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible

Signature Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Double Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Signature Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Superior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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CNY1,196 total
includes taxes & fees
Nov 16 - Nov 17
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About the neighborhood

Map
747 Congress Street, Portland, ME, 04102

What's nearby

  • Maine Medical Center - 5 min walk - 0.5 km
  • State Theatre - 7 min walk - 0.6 km
  • Portland Museum of Art - 8 min walk - 0.7 km
  • Hadlock Field - 10 min walk - 0.9 km
  • Victoria Mansion - 10 min walk - 0.9 km

Getting around

  • Portland Intl. Jetport Airport (PWM) - 12 min drive
  • Sanford, ME (SFM-Sanford Seacoast Regional) - 41 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 42 min drive
  • Saco Transportation Center - 21 min drive
  • Freeport Station - 21 min drive
  • Portland Transportation Center - 25 min walk

Restaurants

  • ‪Tandem Coffee + Bakery - ‬1 min walk
  • ‪7-Eleven - ‬3 min walk
  • ‪Quiero Cafe - ‬2 min walk
  • ‪Cumberland Farms - ‬4 min walk
  • ‪Hot Suppa - ‬2 min walk

About this property

The Francis

The Francis is a great choice for a stay in Portland. You'll have free perks like WiFi and self parking. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

What to do

  • Free use of nearby fitness center

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1881
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Communal living room
  • Art gallery on site
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Low-height counter/sink
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 30 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for USD 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

Frequently asked questions

Are pets allowed at The Francis?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Francis?

Yes, there's free self parking.

What are the check-in and check-out times at The Francis?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Francis and nearby?

Recommended spots to visit include Maine Medical Center (5-min walk) and Deering Oaks Park (6-min walk), along with State Theatre (7-min walk) and Portland Museum of Art (9-min walk).

What's the area around The Francis like?

The Francis is a short 1-minute walk from Casco Bay and 7 minutes' walk from State Theatre.

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The Francis Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Bed
Location
Boutique hotel
Building
Breakfast
Accomodation Type
Food

What guests liked

  • Parking was convenient and easily accessible on site. (5 reviews)
  • The property is in a perfect location with many dining options nearby. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hospitality and personalized service were incredible. Everything about our stay was perfect. We will absolutely return.
Joshua, 3-night trip

10/10 Exceptional

Comfortable, great and friendly staff. Nice place.
James, 1-night trip

10/10 Exceptional

The building is beautiful and the staff were super nice. Great shower, comfortable bed. Breakfast was a voucher for across the street, it wasn't great but passable.
Thomas, 2-night trip

10/10 Exceptional

Very nice staff and a very well kept room/hotel. Would visit again!
Adam, 3-night trip

10/10 Exceptional

A lovely small hotel - very good service and well appointed
Lisa, 1-night trip

8/10 Very good

Nice hotel

Very nice hotel but quite a walk into town fantastic bakery opposite for baked goods for breakfast.
Jane, 1-night trip

10/10 Exceptional

Very cool old hotel. Clean, comfortable, wonderful staff
Rebecca, 1-night trip

10/10 Exceptional

We can’t wait to return

We were greeted with a smile, and every interaction with the staff was pleasant. The location was convenient, the information shared was helpful, and we enjoyed the history in ambience of the property.
Theresa, 2-night trip

10/10 Exceptional

Always awesome. Great boutique hotel.
Tyler, 3-night trip

10/10 Exceptional

Lovely property with great service in Portland

What a lovely property! Even before I arrived, communication was clear about parking and check in (via text). Staff was pleasant and informative at the very speedy check-in. Parking was convenient right behind the hotel. Everything was bright and clean, comfortable and stylish in the lobby/sitting area. My room was on the garden level so a little dark, but I had a window to a courtyard, and it was spacious and spotless. Well appointed with mini bar and snacks, and a very comfy bed. Bathroom was ADA compliant (not needed for me, but clean, big & had all I needed). I was in Portland for a concert just a few minutes walk from the hotel and I'd highly recommend staying here. Commercial street is also walkable from here (20 min?)
Ann, 1-night trip

10/10 Exceptional

Wonderful, helpful staff and charming details that gave the hotel a lot of character. The construction across the street made for a noisy stay, but look forward to another stay once this construction is complete.
Ashley, 1-night trip

10/10 Exceptional

Fantastic stay

Fantastic stay. Was a little nervous as it was a boutique hotel. Beautifully renovated mansion with modern updates for comfort but kept the elegance of the old mansion. Shane welcomed us at front desk and was awesome. Gave us suggestions for dinner and getting around in Portland. Would definitely stay again
Margaret, 1-night trip

10/10 Exceptional

Parking was not the greatest. Nice and quiet, comfortable and convenient to walk around.
Kit, 2-night trip

10/10 Exceptional

Great small hotel

The property is really cool. My room was beautiful! Everyone was super nice and helpful. Location is really convenient and right off 295. Walking distant to nice restaurants and town.
Melissa, 3-night trip

8/10 Very good

Good bones and nice people. Could use some staging to make it easier to use.
1-night trip

8/10 Very good

Great boutique hotel with a high-end feel for a reasonable price. Tasteful, clean, charming, large room for a standard with a king bed and nice desk, high ceilings, large bay windows, tons of light, could use an upgrade on the robes. Great neighborhood. Close to a fire station but we weren’t bothered. Thoroughly enjoyed our short stay.
Danielle, 1-night trip

6/10 Good

Historical building weirdly broken into rooms.
Joel, 1-night trip

10/10 Exceptional

Love the room. not a fan of the new One Key rewards with hotels.com
Angelo, 1-night trip

2/10 Poor

Can’t get in to hotel
Jay, 2-night trip

8/10 Very good

The Francis was great however our room was on the corner facing construction across the street and it was very loud. Our shower was also a bit slippery and my wife fell trying to get into it.
Kenneth, 1-night trip

6/10 Good

Let Down

We’ve been staying at The Francis for five years now (less one year for the pandemic). The first stay was lovely… but each one afterwards has been a little less stellar each time. The common areas and rooms are looking worn… the front desk less engaged in the guest experience… housekeeping is hit or miss. This stay is likely my last. I’ll pay a little more for a better experience at another Portland Hotel.
Andrew, 2-night trip

10/10 Exceptional

A Respite in Portland

This is a lovely hotel located just outside the busiest part of downtown. That makes it easy to walk to the action (restaurants, the Old Port, the Portland Museum of Art), and have a respite from it. The room was spacious and clean. The bed was comfortable and there was great light during the day. Everything was quite comfortable. The service was gracious and professional. While we didn't have time to visit the bar or the spa, our local friends tell us that they are both great. They are on the list for our next visit. There is no breakfast in the hotel, though there are two specialty coffee shops within a block and a breakfast joint about two blocks away.
Eric, 1-night trip

10/10 Exceptional

Romantic Getaway

Everyone working was warm, helpful, and friendly! We felt spoiled on our anniversary trip! The inn was gorgeous, comfortable, and within walking distance to everything we wanted to see. Very safe and the cafe across the way was amazing! Very fresh and beautifully decorated!
SAMANTHA, 2-night trip

10/10 Exceptional

Great stay, the room we had was nice and spacious. Parking was very easy and convenient. Appreciated the restaurant guides/recommendations.
Kristiina, 2-night trip

8/10 Very good

Love Portland

Staff couldn’t be better. Friendly and informative. Garden level room nicely appointed but noise from room above and refrigerator and a little dark. Very much worth the price.
Michael, 2-night trip