Check in and check out is VERY clunky. There is only ONE elevator on property and it is always very busy.
Jarrod
2 晚商务旅行
8/10
真实旅客
5 晚商务旅行
10/10
Alfie
8 晚商务旅行
10/10
It was a very last min booking and they were quick to accommodate us. There was an issue (due to it being last min) but they were quick to resolve it. Very friendly and great communication, touch base & follow up with us to make sure everything was fine.
Mai-Anh
1 晚行程
10/10
Jessica
3 晚行程
6/10
La ubicación buenísima y el departamento en general bien pero la cama es muy incómoda, ojalá mejoren esto pronto
Sandra
4 晚行程
10/10
Alot of dining options within walking distance. Very safe and clean location. Extra fee to use parking.
Sammie
2 晚商务旅行
10/10
Great location with plenty of food option a short walk from the property.
David
2 晚行程
6/10
Great location, room was a little basic and not in the best condition/
Amy
3 晚行程
10/10
Kelvin
1 晚行程
10/10
Very nice place. Great location
Shay
3 晚行程
8/10
Like the location but did not like the tightness of the parking garage on exiting.
Barbara
2 晚家庭旅行
10/10
Was amazing, thanks for everything
Martin
4 晚家庭旅行
10/10
Noce home away from home
Melissa
3 晚行程
6/10
The worst check-in process. Save yourself a headache.
Deontay
1 晚行程
4/10
Prior to arrival, it was difficult to coordinate our check-in, as the hotel doesn't allow early check-in and does not have a 24/7 hour number to call. The room was not clean. Our toilet had urine marks on it. I cleaned it myself with a Lysol wipe that I had brought. The area was very noisy and the walls were thin. Our room was right by a stairwell and we were woken up frequently throughout our nights to people screaming either in the stairwell, the hallway or outside on the street. We also did not find the hotel to be safe. The elevator was not working during our stay and we were required to use the stairs from the underground parking to get to our room. We found a homeless man sleeping in the stairwell and had to re-route to take another set of stairs to get to our car.
Brenda
3 晚浪漫旅行
6/10
The communication was very poor. It was hard to differentiate who lived in the apartments and who was there for vacation. There was no one at the front to help. The elevator was out for most of the stay and we had to drag our things up and down 3 floors of stairs. Everything was sent via email. No personal communication.
Latasha
3 晚家庭旅行
6/10
Check In was difficult
Room was not very clean
A lot of random pieces of hair throughout the bathroom , shower was dirty
Jalan
1 晚行程
10/10
I love this property and location! It’s always clean, the staff are quick to text when you have a question, they are so helpful with check in. Love the changes to the east side of austin.
Jacenda
1 晚行程
10/10
Daisy
2 晚结伴旅行
10/10
Alyssa
1 晚家庭旅行
8/10
真实旅客
3 晚行程
10/10
N/a
Cynthia
1 晚行程
10/10
Cynthia
1 晚行程
10/10
10/10 wish it had a scenic view but it’s also in an absolute convenient location !