great place. first time at tru, will look for again. only poor part was breakfast which look better at the snack kiosk
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 5 日
Pool vile, service very friendly,
Michael
Michael,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Rude front desk
Hotel was nice. Pool was green didn’t use it. Woman at desk with pink hair was talking to her friend and was very rude when we asked for the coffee to be refilled. Hope she is not at the desk when others need help.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Family trip
Loved the welcome coffee and the pancake machine .very minimalist hotel but clean
Kimberlee
Kimberlee,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 31 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 30 日
Great hotel, a little noisy
The hotel is nice, super clean and staff very pleasant. It’s located a very convenient spot with tons of restaurants and shopping so close. Parking is ample. Rooms are very basic but contemporary. Only real complaint is the noise from other rooms. It literally sounds like someone is outside your door but they are above, below or beside you.
Kristen
Kristen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Excellent
Nice people. Very accommodating.
Lisa
Lisa,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
Kevin
Kevin,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 23 日
PATRICIO
PATRICIO,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 17 日
1
Barry
Barry,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
On the way to Maine
Checking in was fast and easy. The room was small but adequate for an overnight stay. CLEAN which is most important to me. The outdoor area was nice to sit outside. Staff was friendly. Would recommend.
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 4 日
Alexis
Alexis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
Frank
Frank,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Shana
Shana,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
We had a wonderful stay at this hotel although just for one night. The hotel was everything that other reviewers on Hotels. com mentioned; exceptionally clean and friendly staff. Breakfast was very good with a variety of choices available and coffee in the lobby was exceptional (rich and not watered down...even the decaf!)
One piece of constructive feedback: I have arthritis and very small hands. I had difficulty with the squeeze bottles in the bathroom for lotion, soap, etc...perhaps this could be looked at; also as my husband was with me he was able to assist and I did not need to request any assistance from Guest Services. We would definitely visit this hotel again if we are in the Chicopee area.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Darin
Darin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Great 5 day Stay
Lots of friendly staff. The breakfast was awesome every morning. The fitness center was better than most by comparison.
Charles
Charles,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 13 日
Jutta
Jutta,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Friendly staff. Clean and good room conditions.
Wei
Wei,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
It's a newer hotel with a different concept. Perfect for short or long stays. ( I loved that the rooms didn't have carpet; super clean in my opinion). Would stay again.