The pool was not open at all during our stay. Super disappointing.
Angela
3 晚家庭旅行
10/10
Clean hotel nice bathroom, comfortable bed and pillows. Good breakfast choices everything was hot.
Peggy
3 晚行程
6/10
The hotel was right off the freeway. Plenty of places to eat. The breakfast was okay. Coffee was never hot, just warm. Hot breakfast items looked and tasted like bulk food warmed up in microwave. There was enough items to choose from to get enough to eat. The area was clean. All the workers were very nice. The rooms water pressure was terrible. Showers took forever. They didn't have hand soap. The bathrooms were not that clean. The AC quit working in the middle of the night but started again around 6am. I thought the bed was comfortable. The mini fridge was just okay. Didn't get very cold. Plenty of parking. The pool broke the day we got there. They did allow you to use the one across the parking lot. I probably would not stay here again. Mostly because the bathroom didn't seem that clean and no shower water pressure.
Audra
2 晚结伴旅行
2/10
Never again. Stay in hotels a lot for work, have stayed here many times. When checking in (already booked 4 hours prior and prepaid), was told they cancelled my booking because they had no room. Complete joke, no call back or email, just wait till I show up to tell me. Booking thru 3rd party like this isn’t worth it
Jamie
2 晚商务旅行
4/10
Front Desk was quick and gentle. Room which was 4th floor was not maintained at all.
Cleanliness was major issue floor carpet and headboard was stick and bad odour.
Bathtub was chipped and dirty.
真实旅客
1 晚家庭旅行
2/10
While traveling late into the night to assist with electricity restoration after storms our room which we had reserved and had confirmed was given away and cancelled due to overbooking. I will look for any other options in the future
Richard
1 晚商务旅行
4/10
The hotel itself is what you would expect from a Holiday Inn - clean, but no bells and whistles. Unfortunately, our room did not have a working a/c unit and we asked for maintenance to service the issue or to be moved to another room (we have a baby that would not handle those warm temps well). They were unable to accomodate because they were overbooked. So, we moved hotels. The service was not terrible, it was clear though that the staff was unprepared for issues associated with the overbooking.
真实旅客
1 晚结伴旅行
8/10
Hotel is really nice with really nice staff. The only thing that was not up to par was the pol area. There were no clean towels, the floor was really dirty and the pool looked really foggy. Other than that everything was great.
真实旅客
1 晚家庭旅行
8/10
Thanks again for the stay - good safe area of Kala and the hotel seemed new. No issues with the room or the stay and well lit parking lot
Dan
1 晚商务旅行
8/10
Ellen
1 晚行程
6/10
Miranda
3 晚行程
10/10
Very efficient staff and clean facility
Charles
3 晚浪漫旅行
6/10
The pool was closed due to chlorine level being high. I feel like they should know how much chlorine to add. The pool was also closed due to water temp. Seemed they were having issues with the pool that weekend. Also, not every room has blow dryer which was annoying. Otherwise breakfast was good and rooms were nice
Sharleen
2 晚行程
8/10
Could hear everything and everyone in the hallways. There was a huge gap in the door. Very thin walls. Kids running everywhere. Otherwise, staff was pleasant and helpful, they gave me a band-aide when I cut my finger. Room was clean and beds were comfortable.
Sara
1 晚家庭旅行
2/10
We made a reservation for this property. When we arrived they asked for my name and saw we had a reservation. Then they had me run my debit card to pay for the room. Then after I paid they proceeded to tell me they didnt have a room for us. Avoid this property at all costs.
Ethan
1 晚家庭旅行
10/10
It was fabulous
Sasha
4 晚浪漫旅行
8/10
Friendly staff and convenient
真实旅客
1 晚家庭旅行
2/10
Pool was broke, breakfast was terrible and they double charged me.
Stephanie
1 晚家庭旅行
10/10
Brittany
2 晚行程
6/10
Deryck
1 晚行程
8/10
Food was ok, pool very cold (no hot tub), nicer updates, convenient location.
Renee
2 晚行程
10/10
Amanda was super friendly. Quick and easy check in. Very clean room and bathroom. Would stay here again.
Jennifer
1 晚家庭旅行
10/10
James
2 晚行程
10/10
Conditions of the room and bathroom were bad. Broken curtain and shower also the toilet seat were broke
ARTURO
1 晚浪漫旅行
10/10
Andrea. Got lost and she was so sweet and kind and talked me into the parking lot.
Great staff.