Hotel Palacio Maya

Property class: 4
Art Deco hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch, and dinner. This Art Deco hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY345
CNY416 total
includes taxes & fees
Oct 12 - Oct 13

Why we love this property

Memorable dining options
Experience local and international cuisine at this hotel's garden-view restaurant. A bar and buffet breakfast round out the culinary offerings.
Premium sleep space
Drift into blissful slumber on premium bedding with a down comforter. Blackout drapes ensure undisturbed rest in the separate bedroom.
Art Deco city gem
Marvel at the striking Art Deco architecture in this city-center hotel. A garden-view restaurant and rooftop terrace offer scenic spots to unwind.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, Multiple Beds

A hotel room with a bed, a desk, a chair, a wardrobe, and an air conditioning unit.

Standard Double Room, Multiple Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Studio Suite, 1 Queen Bed, Pool View

A hotel room with a bed, a dining table with chairs, a small desk, and a window with curtains.

Studio Suite, 1 Queen Bed, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a wardrobe, and a television.

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Bathtub

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Suite, Bathtub

9.2 out of 10
Wonderful
(7 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

A hotel room with a bed, a chair, a table, a cabinet, and a desk.

Family Suite

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Presidential Suite

A hotel room with a large bed, two chairs, a small table, a mirror, and a chandelier.

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room

A hotel room with a large bed, a wardrobe, a desk, a chair, a trash bin, and an air conditioning unit.

Basic Room

9.2 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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9.2 out of 10, Wonderful, 562 reviews
The price is CNY591
CNY712 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Paseo 60 - 5 min walk - 0.5 km
  • Yucatan International Convention Center - 7 min walk - 0.6 km
  • Parque Santa Lucía - 18 min walk - 1.5 km
  • Mérida Cathedral - 4 min drive - 2.6 km

Getting around

  • Mérida International Airport (MID) - 20 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Viva Teya - ‬6 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Yerba Santa - ‬7 min walk
  • ‪Siqueff - ‬4 min walk
  • ‪Marago Coffee - ‬6 min walk

About this property

Hotel Palacio Maya

  • Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch, and dinner. This Art Deco hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 63 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 2 and younger eat free breakfast

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 200 for children

Children & extra beds

  • Rollaway beds are available for MXN 180.0 per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palacio Maya Merida
Palacio Maya Merida
Hotel Palacio Maya Mérida
Palacio Maya Mérida
Palacio Maya
Hotel Palacio Maya Hotel
Hotel Palacio Maya Mérida
Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is there a pool at Hotel Palacio Maya?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hotel Palacio Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Palacio Maya?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Palacio Maya?

No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (5-min drive) are both nearby.

What is there to do at Hotel Palacio Maya and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness center and a garden.

Are there restaurants at or near Hotel Palacio Maya?

Yes, BALAM offers local and international cuisine and garden views.

What's the area around Hotel Palacio Maya like?

Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 8 minutes' walk from Yucatan International Convention Center.

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Reviews

Hotel Palacio Maya Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet was delicious, varied, and good value for money. (24 reviews)
  • The pool area is pleasant, with a good size and depth, and some reviewers enjoyed relaxing in the garden and taking photos with the resident peacocks. (24 reviews)
  • Parking was convenient and easily accessible for guests. (16 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Food
Location
Restaurant
Shower
Room service
Gardens
Refrigerator
Buffets

Reviews

Verified review

10/10 Exceptional

Very comfortable bed in a nice quiet room with very well working A/C! Loved everything.
Verified review

10/10 Exceptional

The facility was clean and comfortable. Dependable Wi-Fi, friendly and helpful staff. Breakfast buffet was huge--many items to choose from and even cook to order eggs. Would recommend for location and will return!
Verified review

10/10 Exceptional

Very clean and friendly hotel
Verified review

10/10 Exceptional

Perfect location for us parking was really handy and safe
Verified review

10/10 Exceptional

Comfortable, clean and spacious rooms in a great location.
Verified review

10/10 Exceptional

The room was spotless and the staff friendly and helpful
Verified review

10/10 Exceptional

The staff are amazing, rooms are very large and clean.
Verified review

10/10 Exceptional

This place was absolutely beautiful. The property was magical and centrally located. The housekeeper paid great attention to detail and all the staff in general was very helpful and attentive. We can't wait to come back.
Verified review

8/10 Very good

Clean, beautiful property. Fabulous breakfast buffet
Verified review

8/10 Very good

This place is walking distance to the main avenue, lots of parking but be ready for a quick sharp entrance. The pool and garden area is great. My room was a family suite and was perfect. The distance to the historic center is a bit long for a walk. I enjoyed my stay, a few places near by for food hit the spot.
Verified review

10/10 Exceptional

The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Verified review

10/10 Exceptional

Great Location
Verified review

10/10 Exceptional

The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great
Verified review

10/10 Exceptional

Its a very nice girl with a friendly and helpful staff.
Verified review

10/10 Exceptional

It was good
Verified review

10/10 Exceptional

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
Verified review

10/10 Exceptional

The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again
Verified review

10/10 Exceptional

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
Verified review

10/10 Exceptional

The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures.
Verified review

10/10 Exceptional

Gem in centro

Loved this little gem in the middle of centro. Beautiful garden are with hammocks and sun beds and a pool, good bar service, nice breakfast buffet and great greeting service from the valet and front desk. Rooms are huge, I had one with the jacuzzi tub that I used twice. Good a/c, lots of water and nice and quiet. Will definitely stay again!
Verified review

8/10 Very good

The place and the people are excellent. The garden is beautiful, and there's parking available. The shampoo and body wash come in large bottles and are not in small disposable containers, which is a plus especially since you're in Mérida, where the heat is intense and you might need to shower up to three times a day. In my opinion, there's a lot of noise because events are held downstairs, and the rooms don't have proper soundproofing.
Verified review

6/10 Good

All was well, with the exception of the breakfast. Also, it was very humid and we couldn’t leave the AC running as the key to lock the room control the power/AC.
Verified review

6/10 Good

No hot water Ni signal in tv My first night couldn't connect to internet My last day water on the floor from refrigerator. But the staff was amazing
Verified review

6/10 Good

Business trip

The dolor wasnt working properly. The bathroom had a bad odor. I had been in this hotel 10 times. The location and service is great, the Best but the owner of the hotel has to put more effort on utilities and cleanleness. The bathroom at the pool full of cockroachs.
Verified review

8/10 Very good

The hotel was very nice. We were put on the first floor when we checked in and spent the first night there. But the AC was not working, and the room had a very musty/moldy smell. So, the next day we were moved to the fourth floor and had a balcony, a huge tub and kitchen area. It was much nicer and larger. We appreciated the upgrade. My only other complaint was the face that we were only given 2 towels and 2 waters per day. (2 towels total for 2 people) We asked for more and they would not give them to us. We ate the restaurant several times and the food/prices were good. But they were slow with service if you did not do the buffet and the buffet did not open at the times specified. Sometimes it was almost an hour later. Otherwise, the location was great, the courtyard was beautiful and the staff very friendly. Nice hotel for the value!