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Hotel Palacio Maya

4.0 star property
Art Deco hotel with outdoor pool, near Paseo de Montejo

Choose dates to view prices

Experience the vibrant spirit of Merida at Hotel Palacio Maya, with its rooftop terrace offering breathtaking views. Savor local and international cuisine at BALAM restaurant or lounge by one of the pools. With high-speed WiFi, a garden bar, and multilingual staff available 24/7 for assistance.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children's pool
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY439
CNY529 total
includes taxes & fees
May 15 - May 16

Why we love this property

Memorable dining options
Experience local and international cuisine at this hotel's garden-view restaurant. A bar and buffet breakfast round out the culinary offerings.
Premium sleep space
Drift into blissful slumber on premium bedding with a down comforter. Blackout drapes ensure undisturbed rest in the separate bedroom.
Art Deco city gem
Marvel at the striking Art Deco architecture in this city-center hotel. A garden-view restaurant and rooftop terrace offer scenic spots to unwind.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, down comforters, minibar

Standard Double Room, Multiple Beds

9.0 out of 10
Wonderful
(35 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Pool View

1 bedroom, premium bedding, down comforters, minibar

Studio Suite, 1 Queen Bed, Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(26 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Bathtub

Suite, Bathtub | 1 bedroom, premium bedding, down comforters, minibar

Suite, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 83 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 23 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Room Standard

1 bedroom, premium bedding, down comforters, minibar

Room Standard

  • 22 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Superior

1 bedroom, premium bedding, down comforters, minibar

Room Superior

  • 54 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

  • 38 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Deluxe

1 bedroom, premium bedding, down comforters, minibar

Suite Deluxe

  • 50 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Suite Master

1 bedroom, premium bedding, down comforters, minibar

Suite Master

  • 83 sq m
  • Sleeps 6
  • Free WiFi

View all photos for Suite Presidential

1 bedroom, premium bedding, down comforters, minibar

Suite Presidential

  • 70 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Basic Room

1 bedroom, premium bedding, down comforters, minibar

Basic Room

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, minibar

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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  • Pool
  • Free breakfast
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  • Free WiFi
8.8 out of 10, Excellent, 356 reviews
The price is CNY373
CNY449 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Calle 62 Numero 327 por 37 y 39, Colonia Centro, Mérida, YUC, 97000

What's nearby

  • Paseo de Montejo - 5 min walk - 0.4 km
  • Paseo 60 - 5 min walk - 0.5 km
  • Yucatan International Convention Center - 7 min walk - 0.6 km
  • Parque Santa Lucía - 18 min walk - 1.5 km
  • Plaza Grande - 4 min drive - 2.6 km

Getting around

  • Mérida International Airport (MID) - 20 min drive
  • Teya-Merida Station - 27 min drive

Restaurants

  • ‪Yerba Santa - ‬7 min walk
  • ‪Viva Teya - ‬6 min walk
  • ‪Jose Rosé - ‬6 min walk
  • ‪Crabster - ‬6 min walk
  • ‪Hop 3 The Beer Experience - ‬6 min walk

About this property

Hotel Palacio Maya

Hotel Palacio Maya features a rooftop terrace and puts you within a 10-minute walk of Paseo de Montejo and Yucatan International Convention Center. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at BALAM, which serves local and international cuisine and is open for breakfast, lunch, and dinner. This Art Deco hotel also features a poolside bar, a fitness center, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children aged 2 and younger eat free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BALAM - Overlooking the garden, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 200 for children

Children & extra beds

  • Rollaway beds are available for MXN 180.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Palacio Maya Merida

Palacio Maya Merida

Hotel Palacio Maya Mérida

Palacio Maya Mérida

Palacio Maya

Hotel Palacio Maya Hotel

Hotel Palacio Maya Mérida

Hotel Palacio Maya Hotel Mérida

Frequently asked questions

Is there a pool at Hotel Palacio Maya?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hotel Palacio Maya?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Palacio Maya?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Palacio Maya?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hotel Palacio Maya?

No, this hotel doesn't have a casino, but Casino La Cima (3-min drive) and Diamonds Casino (5-min drive) are both nearby.

What is there to do at Hotel Palacio Maya and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor and outdoor pools after a day out and about. Hotel Palacio Maya also has a fitness center and a garden.

Are there restaurants at or near Hotel Palacio Maya?

Yes, BALAM offers local and international cuisine and garden views.

What's the area around Hotel Palacio Maya like?

Hotel Palacio Maya is in Mérida Centro, a short 6-minute walk from Paseo de Montejo and 8 minutes' walk from Yucatan International Convention Center.

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Reviews

Hotel Palacio Maya Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool and garden area were great, beautiful, and a wonderful place to relax. (11 reviews)
  • Ample parking was available and considered safe and convenient. (5 reviews)
  • The breakfast buffet was well worth the extra cost and offered a wonderful, varied selection of local flavors. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Location
Restaurant
Shower
Buffets
Refrigerator
Gardens
Room service

Reviews

Verified

10/10 Exceptional

Very clean and friendly hotel
Glenys, 3-night trip
Verified

10/10 Exceptional

The staff are amazing, rooms are very large and clean.
Richard, 1-night trip
Verified

10/10 Exceptional

Comfortable, clean and spacious rooms in a great location.
Will, 1-night trip
Verified

8/10 Very good

Clean, beautiful property. Fabulous breakfast buffet
robert, 2-night trip
Verified

10/10 Exceptional

The room was very clean and everything functioned well. Staff wee pleasant and helpful.
Sheila, 1-night trip
Verified

10/10 Exceptional

It was good
LUIS FERNANDO, 6-night trip
Verified

10/10 Exceptional

Its a very nice girl with a friendly and helpful staff.
John, 1-night trip
Verified

10/10 Exceptional

This is definitely my go-to place perfect location always clean rooms and very friendly staff for an extremely affordable price.
Richard, 1-night trip
Verified

10/10 Exceptional

Clean room. Clean hotel. Minor blemishes here and there, but overall a good stay
oliver, 1-night trip
Verified

10/10 Exceptional

The staff came in daily to clean and change towels. The room was very quiet and we couldn’t hear any other guests. The outdoor area was really nice, containing a pool and yard to relax and walk. The best part of all however were the two peacocks in the yard. They leave out food and water for them so they’re used to humans walking near and taking pictures.
Kelsey, 7-night trip
Verified

10/10 Exceptional

The property is beautiful they have peacocks on the ground a nice pool and play ground for your little one the patio view is beautiful especially at night the staff was great
Donna, 13-night trip
Verified

10/10 Exceptional

Great Location
Raul, 3-night trip
Verified

10/10 Exceptional

Great stay with amazing staff. Hotel was very clean with with great amenities. Locations is good close enough to walk to down town but not noisy at night
Nelson Cameron, 4-night trip
Verified

10/10 Exceptional

Staff was awesome. Room was amazing. I had 2 patio doors to my balcony. Breakfast started my day out great.
Jonathan Donald, 6-night trip
Verified

10/10 Exceptional

Very good hotel, within a walking distance from the Convention Center and Paseo Montejo. Friendly staff with a very good restaurant.
Antonio, 5-night trip
Verified

10/10 Exceptional

I've stayed at the same hotel a dozen times it's very clean super friendly staff great breakfast options and right off the path of the main strip.
Richard, 2-night trip
Verified

10/10 Exceptional

I stay here all the time when I visit Merida. It’s always clean and the staff is always very friendly and helpful!
Drew, 12-night trip
Verified

10/10 Exceptional

The property was very clean and offers a buffet. The bar is small and very limited on beverages. Over all I would stay here again
RHONDA ANN, 5-night trip
Verified

10/10 Exceptional

Really great location. Close to the Pase de Montejo. Easy walk to Centro. Great staff very friendly and accommodating.
Isaak, 1-night trip
Verified

10/10 Exceptional

My preferred place to stay when I'm in Merida off the beaten path but only two blocks from the main strip. Several fantastic coffee shops within a block and the staff speaks English.
Richard, 2-night trip
Verified

10/10 Exceptional

Good location near Centro. Hot water for shower. Room service, Free parking onsite
oliver, 1-night trip
Verified

10/10 Exceptional

Beautiful and spacious room, fabulous buffet breakfast and a la cart dinner, accommodating and gracious staff, lovely property and pool. Really extraordinarily!
Diana, 7-night trip
Verified

10/10 Exceptional

We had a great time enjoyed the stay, everybody was friendly,easy check in and out. Walking distance to most of the main attraction. Just about 10 min from La Negrota
Krisztina, 7-night trip
Verified

10/10 Exceptional

Beautiful hotel right in Centro

Wonderful hotel in a great location - and free parking. The suite was HUGE. Beautiful balcony reminiscent of Merida’s glory days. Breakfast buffet with everything you could imagine.
Kimberly, 1-night trip
Verified

10/10 Exceptional

Gem in centro

Loved this little gem in the middle of centro. Beautiful garden are with hammocks and sun beds and a pool, good bar service, nice breakfast buffet and great greeting service from the valet and front desk. Rooms are huge, I had one with the jacuzzi tub that I used twice. Good a/c, lots of water and nice and quiet. Will definitely stay again!
Shauna, 1-night trip