Hotel Best Costa Ballena is an upscale eco-certified hotel by the sea, where golf enthusiasts can enjoy 27 holes of golf and families can splash into fun at the free water park. Unwind with a massage at RIVIERASPA, sip cocktails by one of two outdoor pools, or indulge in a meal at the on-site restaurant.
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
What's nearby
Playa de las Tres Piedras - 5 min walk - 0.5 km
Playa Agua Dulce - 5 min walk - 0.5 km
Ballena Beach - 15 min walk - 1.3 km
Costa Ballena Ocean Golf Club - 5 min drive - 3.7 km
Naval Station Rota - 11 min drive - 10.5 km
Getting around
Jerez de La Frontera (XRY) - 35 min drive
Puerto de Santa María Station - 29 min drive
Puerto Real Station - 36 min drive
Cadiz (CDZ-Cadiz Train Station) - 38 min drive
Restaurants
chinini beach - 9 min walk
Restaurante Venta El Pinar - 4 min drive
Las Bóvedas - 6 min drive
Venta Pichichi - 3 min drive
Chiringuito El Poniente - 15 min walk
About this property
Hotel Best Costa Ballena
Hotel Best Costa Ballena is a great choice for your beach stay in Chipiona. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and free water park. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A free kid's club, a poolside bar, and a fitness center are other highlights. Fellow travelers say great things about the helpful staff.
All inclusive
All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
618 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 12 per day)
Height restrictions apply for onsite parking
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Snack bar/deli
Traveling with children
Free children's club
Free water park access
Children's pool
Playground
What to do
Pool table
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
2 outdoor pools
Free water park
Arcade/game room
Full-service spa
Sauna
Steam room
Waterslide
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Rivieraspa has couples treatment room(s). Services include massages. The spa is open daily.
Dining
Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs EUR 12 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/CA/01436
Also known as
Best Costa Ballena Hotel Chipiona
Best Costa Ballena Hotel
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena
Best Costa Ballena
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona
Frequently asked questions
Does Hotel Best Costa Ballena offer free cancellation for a full refund?
Yes, Hotel Best Costa Ballena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Best Costa Ballena?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Best Costa Ballena?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Best Costa Ballena?
Yes. Self parking costs EUR 12 per day.
What are the check-in and check-out times at Hotel Best Costa Ballena?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Best Costa Ballena and nearby?
Hotel Best Costa Ballena has 2 outdoor pools, a spa, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Best Costa Ballena?
Yes, there's an onsite restaurant that offers Mediterranean cuisine.
Does Hotel Best Costa Ballena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Best Costa Ballena like?
Hotel Best Costa Ballena is a short 5-minute walk from Playa de las Tres Piedras and 14 minutes' walk from Ballena Beach.
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Reviews
Hotel Best Costa Ballena Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
9.0
Location
8.8
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
The hotel is directly on a beautiful, wide sandy beach with crystal-clear water. (13 reviews)
The pool area is spacious, inviting, and perfect for families or relaxation with a separate children's pool. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Beach
Children
Location
Room
Reviews
Verified
10/10 Exceptional
Apr 1, 2026
Great experience, staff, magic breakfast...
ALEN
ALEN, 2-night trip
Verified
10/10 Exceptional
Nov 10, 2024
Fantastic Holiday
The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Jonathan
Jonathan, 7-night trip
Verified
10/10 Exceptional
Oct 21, 2025
We had an amazing time at Hotel Best Costa Ballena! The food was excellent – varied, fresh, and always delicious. The entire hotel is spotlessly clean and very well maintained; you can tell that cleanliness and comfort are top priorities here.
The pool area is fantastic – spacious, inviting, and perfect for families or simply relaxing. We also loved the proximity to the ocean: just a short walk and you’re at a beautiful, wide sandy beach with crystal-clear water.
The staff were friendly and helpful, making us feel completely at home.
We’ll definitely come back – highly recommended!
Jakub
Jakub, 10-night trip
Verified
10/10 Exceptional
Oct 20, 2024
Best sunset ever
Pierre
Pierre, 1-night trip
Verified
8/10 Very good
Sep 26, 2025
Spa was good, pool facilities good. Dinner time food ok but seemed slightly under staffed and long queues would form in certain places. Same with breakfast although not as bad.
Eric
Eric, 4-night trip
Verified
10/10 Exceptional
Jul 9, 2024
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Lillian
Lillian, 5-night trip
Verified
10/10 Exceptional
Apr 9, 2024
Very nice clean resort
The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Fatih
Fatih, 3-night trip
Verified
10/10 Exceptional
Apr 20, 2024
Perfect
Great hotel. Clean and big room. Amazing sea view. Lot of playground and swimming Pool. Beautiful garden. Great staff. Perfect for family holidays.
Isabelle
Isabelle, 1-night trip
Verified
10/10 Exceptional
May 10, 2025
This is our 4th time staying at this hotel, and we absolutely love coming back! The cleanliness is always top-notch, and the staff is incredibly friendly and helpful—truly excellent customer service. The breakfast and dinner buffets offer a wide variety of delicious options, and vegetarians will have no trouble finding something satisfying.
The location is great if you have a car—just 10 to 25 minutes to Chipiona, Rota, Jerez de la Frontera, and Cádiz. It’s also about a 1 hour and 45 minute drive to Seville, which makes for a nice day trip.
The beds are incredibly comfortable (some of the best we've ever slept in!), and overall, the hotel continues to exceed our expectations. We can't wait to return again!
Lillian
Lillian, 5-night trip
Verified
8/10 Very good
Jun 17, 2024
Another great little break at Costa Ballena.
Despite the long queues at check in, the staff worked through the lines promptly.
Food at the buffet was ok, has been better in the past, same with the pool restaurant.
There was plenty of entertainment for the kids during the day and in the evening which was appreciated.
Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion.
Thank you for a nice few days (think its our fourth visit), will come again soon!
Jovan
Jovan, 2-night trip
Verified
10/10 Exceptional
Jun 20, 2023
We had an amazing time there.
Lilliana
Lilliana, 2-night trip
Verified
8/10 Very good
Oct 28, 2024
Great stay & beach access
Beautiful resort. Worth the stay. Easy beach access
Rose
Rose, 1-night trip
Verified
10/10 Exceptional
Jun 16, 2023
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Lilliana
Lilliana, 4-night trip
Verified
10/10 Exceptional
Oct 22, 2022
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Reggie
Reggie, 2-night trip
Verified
10/10 Exceptional
Jul 22, 2025
.
Ernesto
Ernesto, 8-night trip
Verified
10/10 Exceptional
Sep 9, 2022
Good
carlos
carlos, 4-night trip
Verified
10/10 Exceptional
Sep 14, 2024
C
JAVIER
JAVIER, 6-night trip
Verified
8/10 Very good
Aug 18, 2025
The hotel pools are amazing, clean and with plenty of sun beds. My only comments would be that the kids food options need improving. The bolgnaise sauce was watery with hardly any meat and the lasagne was not fresh but the frozen type. Maybe some mashed potatoes, chicken fingers, homemade lasagne and Mac and Cheese would be great to have. Also the room shower has no raised platform so when you shower even with little water pressure the water will leak out making a huge mess. That is not ideal when you have small kids which is a shame when the bathroom is big enough to fit a bathtub.
Susan
Susan, 8-night trip
Verified
4/10 Fair
Jun 22, 2024
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
Gymmet är i behov av en uppdatering
Farinoush
Farinoush, 2-night trip
Verified
10/10 Exceptional
Oct 14, 2025
Tanto las instalaciones como la comida genial
veronica
veronica, 3-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Personal muy amable
José María
José María, 2-night trip
Verified
8/10 Very good
Oct 13, 2025
Alles in Allem ein gelungener Urlaub. Das Hotel ist groß und -teilweise- modern. Der Speisesaal ist leider super laut und unbequem. Wir haben eine Getränkeflat gebucht, aber das Personal ist beim Abendessen so überlastet, dass man kaum dazu kommt, ein Getränk zu bestellen. Die Auswahl ist gut, es gibt ein paar nicht ausgeschilderte, vegane Sachen. Der Pool ist groß, es gibt einen eigenen Kinder Pool Bereich mit Liegen für Erwachsene. Das Hotel ist fast direkt am Strand, man muss nur wenige Meter laufen. Der Strand ist groß und mäßig gefüllt gewesen. Je nach Wasserstand gibt es aber große Steine. Es gibt außerhalb einen schönen Spielplatz. Ich würde dieses Hotel nur buchen, wenn man einen Mietwagen hat. Parkplätze waren außerhalb der Saison mäßig verfügbar.
Melia
Melia, 3-night trip
Verified
8/10 Very good
Oct 6, 2025
Wir dürfen überhaupt nicht klagen. Nur schade dass das hotel keine sonnenschirme am meer hat. Was nicht ist kann noch werden
Mauritius Andreas
Mauritius Andreas, 3-night trip
Verified
8/10 Very good
Sep 6, 2025
Todo genial como siempre en el hotel, es un lugar muy familiar.
Por destacar algo negativo, se le notaba falta de personal y los desayunos han sido un poco caos.
Pero insisto, gran lugar