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Mercure Hangzhou West Lake

3.5 star property
Central hotel with restaurant, connected to a shopping center, near West Lake

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Photo gallery for Mercure Hangzhou West Lake

Privilege, Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing
Exterior
Fitness facility
Superior Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing
Meeting facility
Nestled in Shangcheng, Mercure Hangzhou West Lake offers a serene escape. Enjoy buffet breakfast, unwind at the gym or relax on the terrace with coffee from one of two cafes. With meeting rooms and tour assistance nearby attractions are within reach.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Gym
  • Bar
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • 2 coffee shops/cafes
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY327
CNY381 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Privilege, Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 2 Twin Beds

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1 bedroom, premium bedding, down comforters, minibar

Sofitel Hangzhou Westlake

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8.4 out of 10, Very Good, 476 reviews
The price is CNY800
CNY933 total
includes taxes & fees
Oct 7 - Oct 8
Sofitel Hangzhou Westlake
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About the neighborhood

Map
No 3 Zhonghe North Road, Xiacheng District, Hangzhou, Zhejiang, 310006

What's nearby

  • Wushan Night Market - 14 min walk - 1.2 km
  • West Lake - 15 min walk - 1.3 km
  • Hangzhou China Silk Town - 18 min walk - 1.6 km
  • Wulin Square - 19 min walk - 1.6 km
  • Hangzhou Tower Shopping Mall - 3 min drive - 2.5 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive
  • Hangzhou Station - 11 min drive
  • Hangzhou Railway Station (HZD) - 14 min drive
  • South Railway Station - 17 min drive
  • Wan’an Bridge Station - 12 min walk
  • Wan'an Bridge Station - 12 min walk
  • North Jianguo Road Station - 15 min walk

Restaurants

  • ‪nana taproom - ‬3 min walk
  • ‪McDonald's (麦当劳) - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪海底捞 - ‬1 min walk
  • ‪lingo - ‬6 min walk

About this property

Mercure Hangzhou West Lake

Mercure Hangzhou West Lake puts you just a 5-minute drive from West Lake. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Public transportation is just a short walk: Wan’an Bridge Station is 12 minutes and wan'an Bridge Station is 12 minutes.

At a glance

DONE

Hotel size

    • 292 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CNY 10 per day; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Water dispenser

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 69 to 69 for adults, and CNY 0 to 69 for children

Parking

  • Self parking costs CNY 10 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hangzhou West Lake Hotel
Mercure Hangzhou West Hotel
Mercure Hangzhou West Hangzhou
Mercure Hangzhou West Lake Hotel
Mercure Hangzhou West Lake Hangzhou
Mercure Hangzhou West Lake Hotel Hangzhou

Frequently asked questions

Does Mercure Hangzhou West Lake offer free cancellation for a full refund?

Yes, Mercure Hangzhou West Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Hangzhou West Lake?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Hangzhou West Lake?

Yes. Self parking costs CNY 10 per day. Parking spots may be limited.

What are the check-in and check-out times at Mercure Hangzhou West Lake?

Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-out is available.

What is there to do at Mercure Hangzhou West Lake and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Mercure Hangzhou West Lake?

Yes, there's an onsite restaurant.

What's the area around Mercure Hangzhou West Lake like?

Mercure Hangzhou West Lake is in Shangcheng, a short 19-minute walk from West Lake and 14 minutes' walk from Zhejiang University First Affiliated Hospital.

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