Mal, el hotel me cobró 2 veces por la misma habitación, solicité mi reembolso y aun no lo efectúan, he estado tratando de comunicarme al hotel sin éxito. Espero me puedan ayudar
Alberto
Alberto,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 24 日
Kennia
Kennia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 20 日
Badly managed
We are cheated on the name of Free Breakfast.
Pankaj
Pankaj,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Edward
Edward,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 16 日
Adrian
Adrian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Fabuleux!!!!😘
Liette
Liette,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
gilbert
gilbert,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
Most Unprofessional Service I Ever Received
The receptionist (I believe her name was Dee) that checked me in was unbelievable rude, mean, ugly and unprofessional. She told me I woke her up granted it was a quarter to 11pm. When she finished checking me in she slammed my room cards on the counter walked away and slammed the door behind her. She didn’t even say thank you.
Wanchella
Wanchella,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Craig
Craig,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 27 日
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 16 日
Dirty room
Dirty room, paraphenelia on floor, dirty sheets, dirty towels
Orlando
Orlando,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Jeremy
Jeremy,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Alishia
Alishia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
Tara
Tara,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 1 日
Gal eston.
Breakfast was not good. No coffee at 9:00 am Waffle batter was spoiled.. Muffins were hard. Cereal was stale . Not many options for breakfast.
Bertha
Bertha,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Angela
Angela,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 6 日
Nice place for a one night stay before getting on a cruise ship
Dawn
Dawn,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 4 日
Hotel was dirty from front door to our room.
1 set of towels for 2 guest.
Poop on the wall above the toilet paper.
Bag of trash still in the trash can full bag.
Breakfast was a frigging joke.
I have photos of the trash and poop on the wall.
Richard
Richard,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 4 日
Ok for one night
Stayed here for an overnight stay for my cruise the next morning. Stood in lobby for 10+ minutes ringing the bell and no one came to check us in. Long line grew behind me of customers. When he finally showed up. Didn’t say one word to me. Not a sorry or anything. Beyond rude. Lobby smelt like mildew. To my surprise the room was clean. Though I found a black hair on bedding when I pulled sheet down. Yuck! Breakfast is a joke. Cereal and toast. Ok for a overnight stay but that’s about it.
Allison
Allison,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 4 日
When we got to the hotel on Jan. 17, 2025, some Christmas decorations were still in the lobby. Our room was dusty and our tv did not work. When we reported it, the person at the desk told us we could not move into another room until manager gave his approval. We left for several hours and when we returned, he still did not have permission to move us. We were tired and ready for a room and a while later we were finally moved into another room. That room was also dusty. The soap holder in the shower was torn off the wall so bathing and shampooing your hair was rather difficult. The ice machine was filthy. Someone had even written “Clean Me” on the outside. The morning breakfast was all but not there and no one from the hotel was in the room to clean and or replace the little bit of food that was there. We ended up eating a piece of toast and drinking a cup of coffee. We will never book this hotel again.
Nell
Nell,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Ryan
Ryan,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 3 日
Door was locked and no one there. No answer on the phone either. Trying to get a refund
Buffy
Buffy,2 晚商务旅行
Expedia真实住客点评
2/10 很差
2025 年 2 月 3 日
Poor experience
Hotel lobby was dirty, bed was lumpy and uncomfortable, the jacuzzi tub was dirty as well as the bath tub. Breakfast offered very little food and the juice machine was broken. Night staff was not friendly or helpful. Will never stay here again.