The hotel is very dated and a lot of staff seem extremely new (young high school students in training, not much English). Even though they were willing to help, they couldn’t - calling the operator to ask a simple question often led to being passed around to 3 people or so. We had a few issues with cleanliness with the room (stains) and on departure they left us chocolates that tasted like they were expired from 1995 and made me want to vomit. On the plus though, the palace lounge is nice air conditioned place to hang out, the free photoshoot is decent, and the free costume experience in the lobby is a nice touch. Staff are kind and well meaning but not well resourced to help guests with requests.
Bevan
Bevan,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 8 日
A stay at the Ayoda Palace includes exclusive access to a dining area that is adjacent to the beach and a lovely pool. In this area, free non-alcoholic drinks were available all day, as well as complimentary breakfast, afternoon tea, and "happy hour" that includes heavy appetizers. Happy Hour often became dinner as we are not huge eaters. The Ayoda was clearly once a premiere hotel and still has an elegant beauty, but the rooms feel somewhat dated with some odd lighting controls. The STAFF could NOT be nicer. They were accommodating, friendly and always available. I needed to get to a pharmacy when I arrived and a front desk staff member drove me there, waited for me, and drove me back. Stellar service all around.
Susan
Susan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 5 日
I spent 7 nights in the Palace suite with lounge benefits and I was not disappointed at any stage.
The only complaint is something that was out of their control which was a broken lift for a day. That’s it. Everything in their control I could not fault.
Told it was 95% occupancy but with the amount of sun lounges and space you wouldn’t know.
Can’t speak for breakfast in general as we were in the Palace but
Paul
Paul,7 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 17 日
Always fresh and good selection.
Margaret
Margaret,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
djuwita
djuwita,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 12 日
Good complimentary food and drink
David
David,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Everything was perfect
Ciprian
Ciprian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 29 日
Wonderful hotel with excellent staff, food, and plenty of entertainment options.
Debbie
Debbie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
スタッフがフレンドリーで安心できる。
?
?,10 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 7 日
Excellent stay. Hotel is incredible- club rooms well worth it with breakfast, afternoon tea and cocktail hour included. Staff were anazing and all the restaurants very good.
Debbie
Debbie,8 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 28 日
Le personnel de cet établissement est extraordinaire. Je recommande vivement le Spa.
Marc
Marc,14 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 25 日
Keum A
Keum A,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 24 日
I had the best time. Clean great food friendly staff, breakfast was amazing. The young lady Sulis who cleaned my room was absolute the best
GAIL
GAIL,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Das Personal war super freundlich und hat alle Wünsche erfüllt. Da müssten eigentlich 6 Sterne vergeben werden.