Victoria Home Platinum Suites

3.0 star property
Family-friendly hotel with outdoor pool, near Suria KLCC Shopping Centre

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Photo gallery for Victoria Home Platinum Suites

Outdoor pool
Children's area
Lobby lounge
Superior Suite, 2 Bedrooms, City View | Living room | LCD TV
Luxury Suite, 2 Bedrooms | Private kitchen | Fridge, microwave
Near Suria KLCC Shopping Centre, Victoria Home Platinum Suites offers a family-friendly escape with an outdoor pool and children's pool. Unwind at the sauna or stay active at the gym while your little ones enjoy the playground and arcade/game room. Previous guests rave about their experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Laundry facilities
  • Non-smoking

Main amenities (11)

  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Coffee shop/cafe
  • Air conditioning
  • Arcade/game room
  • Tour/ticket assistance
  • Playground

For families (6)

  • Children's pool
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Washing machine
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Suite, 2 Bedrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Washing machine
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premium Suite, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Washing machine
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Futon

Superior Suite, 2 Bedrooms, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Washing machine
  • 100 sq m
  • City view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 4 Twin Futons

Premium Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Washing machine
  • 100 sq m
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Futons

Deluxe Room, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
LCD TV
Washing machine
  • 80 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Platinum Suites, 1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 12 min walk - 1.0 km
  • KLCC Park - 14 min walk - 1.2 km
  • Pavilion Kuala Lumpur - 2 min drive - 1.9 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 55 min drive
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur Masjid Jamek Station - 20 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 20 min walk
  • Bukit Nanas Station - 4 min walk
  • Dang Wangi Station - 6 min walk
  • Medan Tuanku Station - 7 min walk

Restaurants

  • ‪Wariseni - ‬4 min walk
  • ‪Mixing Room - ‬4 min walk
  • ‪Cafe: In House - ‬2 min walk
  • ‪R Club Lounge - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Victoria Home Platinum Suites

At Victoria Home Platinum Suites, you'll be just a 5-minute drive from Petronas Twin Towers and Suria KLCC Shopping Centre. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A fitness center and a sauna are offered, and in-room conveniences include washing machines and refrigerators. Public transportation is just a short walk: Bukit Nanas Station is 4 minutes and Dang Wangi Station is 6 minutes.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Hotel size

    • 28 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (MYR 20 per day; includes in/out privileges)
    • Onsite parking limited

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's pool
  • Playground

Services

  • Tour/ticket assistance

Facilities

  • Built in 2016
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

ROOM

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Washing machine

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen

MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MYR 300.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs MYR 20 per day with in/out privileges

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Victoria Home Platinum Suites Apartment Kuala Lumpur
Victoria Home Platinum Suites Apartment
Victoria Home Platinum Suites Kuala Lumpur
Victoria Platinum Suites Kual
Victoria Home Platinum Suites Hotel
Victoria Home Platinum Suites Kuala Lumpur
Victoria Home Platinum Suites Hotel Kuala Lumpur

HELP_OUTLINE

Frequently asked questions

Is there a pool at Victoria Home Platinum Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Victoria Home Platinum Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Victoria Home Platinum Suites?

Yes. Self parking costs MYR 20 per day. Parking spots may be limited.

What are the check-in and check-out times at Victoria Home Platinum Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Victoria Home Platinum Suites and nearby?

Victoria Home Platinum Suites has an outdoor pool and a sauna, as well as a fitness center and an arcade.

Are there restaurants at or near Victoria Home Platinum Suites?

Yes, there's an onsite restaurant.

Does Victoria Home Platinum Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.

Does Victoria Home Platinum Suites have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Victoria Home Platinum Suites like?

Victoria Home Platinum Suites is in Golden Triangle, a short 4-minute walk from Bukit Nanas Station and 14 minutes' walk from Petronas Twin Towers.

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Victoria Home Platinum Suites Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

깨끗하고 좋아요
SUNGJIN, 6-night trip

8/10 Very good

great pool; lacked some of the essentials

Pool and view was beautiful but often crowded and no towels. Out room was owner shared unit rather than nicer hotel, so it lacked hangars, nice shampoo, etc. Still would recommend.
Bruce, 2-night trip

10/10 Exceptional

Super hôtel. Extrêmement bien situé. Au cœur de KL avec piscine vue sur les Petronas. Je recommande les yeux fermés ! Meilleur hôtel de KL
7-night trip

10/10 Exceptional

ممتاااز و الموقع جميلل
nawaf, 10-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Service can be better

the check in could be improved as despite confirming our arrival time, we had to wait for about 15 minutes for the staff to meet us up and issue d keys. Upon reaching d room, d WIFI password has been changed but d guide in d room was not updated. We tried many failed attempts to connect until I WA them for d correct password. But d room, d infinity pool and gym are fantastic. So overall it’s a good place.
Mustafa, 1-night trip

4/10 Fair

Bad room facilities

The worst part of the stay was the parking. The access cards could not work and we were trapped. The security would notvhelp because it was a private booking. Cannot come to this place again. Also the room was badly maintained, TV not working. Shower door handle broken, electrical sockets spoilt, etc. Cannot recommend anybody to stay here.
Low Lee Hiok, 2-night trip

6/10 Good

SIO IENG, 4-night trip

8/10 Very good

PIYA, 1-night trip

6/10 Good

Faruk, 1-night trip

10/10 Exceptional

Khairil, 1-night trip

10/10 Exceptional

Malaysia stay

Excellent location and awesome service. Very easy check in and checkout process
Nilesh, 3-night trip

8/10 Very good

Propre mais peinture écaillée à certains endroit. Piscine pour la vue mais pas pour nager.
4-night trip

2/10 Poor

그럭저럭

체크인을 하기 위해서 위챗 또는 왓츠앱을 깔아서 계정 등록을 해야함. 그리고 체크인을 도와준 직원이 매우 불친절했음. 컨시어지를 위해 일인당 10링깃이 요구됨(레지던스)
1-night trip

4/10 Fair

1-night trip

2/10 Poor

家族一緒に泊まれる部屋を探して本レジデンスを予約。夜19時に到着し、受付に行くと携帯を貸せと言われ、勝手に電話を登録。するとしばらく経って仲介業者から始まって入居の手続きメールが入る。メールボックスに鍵が入っているとの事でメールボックスの暗証番号が送られてくる。メールボックスの場所を探していろんな人が右往左往。ようやく見つけ開けると鍵がない。受付に行くと、俺は知らん、中間業者に連絡しろとの事。近くにいた人とエレベーターに同乗させてもらい部屋に行くと中から大勢の人が騒ぐ声。仲介業者に連絡すると彼らが間違いなので交渉してくれとありえない回答。あまりの対応にクレームつけると言うと、今から行きますとの事。この時点で1時間、仲介業者が来るまで1時間、その後仲介業者が他の部屋を用意するまで2時間。結局部屋に入れたのは夜中12時。次の日は朝から三人が部屋に来て、早く出てくれや中には鍵を持って勝手に入って来たり。最悪でした。
1-night trip

10/10 Exceptional

3-night trip

6/10 Good

Beautiful looking but so many problems. Some outlets didn't work, sensor to sliding door to small bedroom wasnt working and trapped my kids inside,water kettle didn't work... without wi-fi communication very hard. As there is no property manager on site no one to help.
1-night trip

4/10 Fair

4-night trip

10/10 Exceptional

투어 다니기에 접근성 너무 좋구요. 방 2개, 화장실 2개 시설 깨끗하고 에어컨 빵빵했구요ㅋ 두 가족 총 6명이서 이용하기에 편하고 좋았어요. 다만 샴푸와 바디샤워는 있는데 향이 너무 안 좋으니 세면용품은 챙기시길 추천합니다. 그리고 루프탑 수영장 야경은 정말 너~무 좋아요. 꼭 이용하시길 추천해요~
seonhee, 2-night trip

6/10 Good

I stay in Victoria home platinum suites. This one was self check in. Before I was to contact Hotels.com staff, they said that they had front desk staff to assist guest to check in. When I arrive, they only provided the phone no that the guest contact other departments staff to show us check in process. I contact the check in staff by email. They late to reply us. It was so difficult to do check in process. Exclude this point, all is good for stay in here! The location, swimming pool, beautiful view and the room are the best reason to let u stay.
3-night trip

6/10 Good

ハブラシなどのアメニティがなく、お湯が出なく給湯器がわからなかったです。
2-night trip

4/10 Fair

受付で段取りが分からず時間を無駄にした。シャワーが冷たかった。アメニティがくさい、用意がない。OUT時もKEYの返却が手間であり、荷物の預けも料金がかかる上、担当者がくるまで長い事待たされた。 目的であった屋上のプールは雨で遊泳禁止。 やはりホテルがいいと強く感じた。
1-night trip

2/10 Poor

Avoid at all cost

This place was simply disgusting - walls were dirty - the paint was peeling off - the room smelled like a tobacco factory. We asked for another room that we have got. It was also dirty and it also smelled bad. (Although it was less bad than the first one) We paid five star prices and we got a 2-star accommodation - I’ll never ever stay at this place again (I’m in KL every week). The most frustrating part is that this is a brand new building and repainting a couple of walls would take no time ... terrible and disappointing
4-night trip

10/10 Exceptional

1-night trip