Skip to main content

Hotel Umu

3.0 star property
Santarém hotel with spa and bar/lounge

Choose dates to view prices

Nestled in a serene setting, Hotel Umu offers an unforgettable retreat. Treat yourself to a rejuvenating spa experience with aromatherapy and body treatments or indulge in the free breakfast buffet on the sun-kissed terrace. With business-friendly amenities like WiFi and meeting rooms, guests can stay connected while they unwind.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Bar/lounge
  • Room service
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY610
CNY646 total
includes taxes & fees
Jun 19 - Jun 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Twin Room

7.0 out of 10
Good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, free cribs/infant beds, free WiFi

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Single Room

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, desk, free cribs/infant beds, free WiFi

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Verdi Santarem
Santarém
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.2 out of 10, Wonderful, 149 reviews
The price is CNY1,123
CNY1,190 total
includes taxes & fees
Jun 3 - Jun 4
Verdi Santarem
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Avenida Bernardo Santareno, Santarém

What's nearby

  • Igreja do Seminario - 15 min walk - 1.3 km
  • Convento de São Francisco - 16 min walk - 1.4 km
  • Portas do Sol - 4 min drive - 3.0 km
  • Torre das Cabacas - 5 min drive - 2.6 km
  • Igreja da Graca - 5 min drive - 2.6 km

Getting around

  • Azambuja Station - 28 min drive
  • Santarem Station - 29 min walk
  • Espadanal da Azambuja Station - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Bagga - ‬11 min walk
  • ‪Monte Carlo - ‬5 min walk
  • ‪Pastelaria Bijou - ‬15 min walk
  • ‪O Micas - ‬16 min walk

About this property

Hotel Umu

Enjoy your visit to Santarém with a stay at Hotel Umu. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other features include a bar/lounge, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 67 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 20.5 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Umu Santarem

Umu Santarem

Hotel Umu Hotel

Hotel Umu Santarém

Hotel Umu Hotel Santarém

Frequently asked questions

Does Hotel Umu offer free cancellation for a full refund?

Yes, Hotel Umu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Umu?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Umu?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Umu?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Umu?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Hotel Umu and nearby?

Hotel Umu has a spa and a garden.

Does Hotel Umu have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Umu like?

Hotel Umu is located a short 15-minute walk from Convento de São Francisco.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Umu Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Location

8.6

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Breakfast
Bathroom

Reviews

Verified

10/10 Exceptional

People working at the front desk were amazing. We have to check out earlier, before breakfast. They packed us togo lunch boxes and made fresh coffee at 6:45 am!
Stella, 1-night trip
Verified

6/10 Good

The shower in my room was very tiny and there is no way of avoiding getting the bathroom floor wet. Probably why there's a drain in the bathroom floor. The night stand, shelves and suitcase stands look like someone built them from plain wood and put them in the room. No "real" furniture except for the very low beds. It'll do if you just need a place to sleep. However the complimentary breakfast was nice enough and they didn't throw you out before you were done eating. Staff were friendly and helpful. I suggest booking through Hotels.com for a better rate. The walk in rate is much more expensive which was unfortunate since we wanted to extend our stay. There is heat and a/c in the rooms.
JUDITH, 2-night trip
Verified

10/10 Exceptional

Nice hotel worth the price. Rooms have older style vibe. Bed is comfortable.
jose, 1-night trip
Verified

10/10 Exceptional

Good place
Joao, 1-night trip
Verified

8/10 Very good

Only this was spa is offsite
Russell, 1-night trip
Verified

10/10 Exceptional

A
Charles, 1-night trip
Verified

10/10 Exceptional

a bit old in infraestructure and lack of plugs for work in the room
GONZALO, 1-night trip
Verified

8/10 Very good

The new rooms maybe be better in quality
Jose, 3-night trip
Verified

10/10 Exceptional

Has all necessities, plenty hot water ,clean bed linnen , good airco. Clean room. Cheap until the pope arrived ,priced doubled !!??
Wouter, 3-night trip
Verified

10/10 Exceptional

The only problem were the taps in the bath that were malfunctioning.
Veritas Educatio, 1-night trip
Verified

4/10 Fair

The room itself the bathroom bathtub door full of old dirty you can see I don’t know why they can’t they don’t have inspect after cleaning to make sure to expensive never again thank You
alzira, 5-night trip
Verified

4/10 Fair

Very urban location with traffic noise. Booked a superior room, but small, sparse, very basic, no telephone, TV not working. Definitely not superior! These issues were raised, receptionist promised partial refund but manager totally refused any compensation, even through official complaint from Hotels.com. Extremely disappointing. We would definitely not recommend.
Michael, 1-night trip
Verified

4/10 Fair

Very Uncomfortable

The pictures shown are not updated. You should update your pictures as is not from years ago. This Hotel is old and outdated the beds are old and the mattress are very uncomfortable, the shower is terrible and small with a curtain not as shown on the photo at all , tv doesn’t work the room smells and it was extremely noisy from other rooms you can hear everything in other rooms, no coffee you have to pay for it and it’s terrible cold coffee, I didn’t even have breakfast, In my opinion this place is too expensive for what you getting.
Luis, 1-night trip
Verified

8/10 Very good

Café da manhã nota 5 ! Só frutas em calda, abacaxi e pera . Frutas frescas só maçã e pera, e que estavam passadas). Máquina de Café um absurdo com opções várias, mas nada a contento ( CAPUCCINO , CAFÉ DESCAFEINADO SEM CONDIÇÕES!). SEM FRIGOBAR. O quarto em que me hospedei estava assim, provavelmente tem outros melhores.
JOSÉ ADOLFO, 2-night trip
Verified

10/10 Exceptional

Ficámos apenas uma noite pelo que não tivemos oportunidade de usufruir de todas as comodidades, mas pretendemos usufruir na próxima vez que visitarmos a área. O quarto era confortável e limpo, o pequeno almoço foi excelente e de modo geral foi ótimo pelo preço.
Márcia, 1-night trip
Verified

10/10 Exceptional

Tudo maravilhoso, limpo, confortável, café da manhã excelente. Valeu cada centavo
Michele, 1-night trip
Verified

10/10 Exceptional

Le menu du petit-déjeuner était bon et varié
Thomas, 3-night trip
Verified

6/10 Good

Camera vecchia. Doccia pessima
Francesco, 1-night trip
Verified

10/10 Exceptional

Atendimento da equipe
Joao Marcos, 1-night trip
Verified

4/10 Fair

Os espaços comuns tais como receção, pequeno almoço, corredores eram razoaveis. O pequeno almoco deficiente (as 8h20 de sabado) O quarto muito "cansado" em especial a casa de banho e os colchões. A precisar de grande investimento no quarto. O quarto nem tem roupeiro. A classificação é muito próxima das 2*, valendo a receção 24h
Henrique, 1-night trip
Verified

6/10 Good

Cobro abusivo

El hotel esta bien, hace años que lo visito y me gusta , pero me parece de muy poca clase por no decir otra cosa que cobren la botella de agua grande a 4€. Cuando me iba a dormir pedi una en recepcion y eso me querian cobrar 4 €. Logicamente le dije a las chicas que me parecia un robo y fui a coger la que tenia en mi coche. Creo que es abusivo cobrar esa cantidad por algo que es necesario. El personal muy correcto siempre.
jose manuel, 1-night trip
Verified

6/10 Good

Mejorar el baño, arreglar defectos del baño
Alvaro, 1-night trip
Verified

8/10 Very good

Das Hotel liegt etwas außerhalb vom Zentrum, das hatten wir allerdings im Vorfeld gewusst. Preis-Leistungsverhältnis war gut. Sehr nettes Personal an der Rezeption.
Stefan, 1-night trip
Verified

8/10 Very good

Os serviços fazem-se com pessoas

Colaboradores excepcionais, amáveis e gentis.
Dália, 1-night trip
Verified

6/10 Good

Día de paso por Santarém.

El colchón no era muy cómodo, las instalaciones me parecieron un poco anticuadas.
Marcos, 1-night trip