DO NOT STAY AT THIS HOTEL! I caution you that this hotel is by far the worst accommodation in all of Israel. My experience was dreadful and I will never forget it. The culture of Israel may be more direct and fast paced than some western cultures such as America, however, one staff member of this hotel (blonde woman) was beyond rude and even violated basic tenant/hotel agreements. Upon check in, I was told that check out is 11:00 AM and it was posted on the wall. They failed to provide any receipt or further description of hotel rules/guidelines as the printer was broken according to the staff member. The phone in the room to call the front desk did not work, nor did the Wifi. Although I originally booked a reservation for one night, I asked the associate in the evening if I could extend my stay one day. The employee working that shift told me it was not a problem and I would pay the difference in cost upon checkout. This was evidently not communicated to the morning shift employee (blonde woman, don't recall her name). She had the audacity to not only bang on my door at 11:00 AM, but curse me out and scream at me without permission to enter. She claimed I never asked to stay. Her supervisor Alaa made the situation somewhat less uncomfortable, however her attitude and treatment towards a paying customer was despicable. Customer service and respect takes precedent for me over any other factors, so unless you want to be treated like crap I would not recommend staying here.
