I love this hotel it was my second time going there
Donald
Donald,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Estrutura do hotel sensacional, restaurantes de alta qualidade, grande variedade de opções de piscina, parque aquático ótimo para crianças e até mesmo adultos. A limpeza da praia deixou a desejar por ser um período de muito sargaço, o mar da praia estava impraticável.
FABIANO
FABIANO,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Elio
Elio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 22 日
Daniela
Daniela,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 29 日
The land of foam plates and bad service
You know those reviews that people say the hotel is bad and you think “naw, it should be ok. I’ll book anyways”… this is your sign to NOT do that and slowly walk away. This hotel looks good in pictures and when you get there, but once you see through the façade you will notice it’s an overpriced hotel that has no sense of care about their service. We reported an issue with our mini fridge and shower head and it took us 7 reports and one day to get it fixed. You will also notice when walking around the employees just yelling at each other from hallways or sitting on the ground using their phones. The food at the buffet was ALWAYS cold and if you wanted to take some food out of the buffet? They will get you a foam plate and a 7oz plastic cup. When did I suddenly end up at my grandmothers Christmas party and not at a 5 star hotel? I’m someone chill with the little things but I work hard for my money and this did not meet my expectations.
The only good thing from my stay was the hydrotherapy at the spa and our dinner at Gondola (Italian Rest) where we were assisted by Andy. Andy was amazing and professional! The pool is pretty looking and the beach is also ok, be mindful that the tile around the hotel and the room get very slippery. And you might think, how do I know it was this hotel bad? My flight got canceled and we got booked at another hotel (4 star and a bit more casual). This place is 100x better than Lopesan. If you value your money, don’t stay here!
真实旅客
4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
Falta de comunicação hotéis.com / hotel
A propriedade informou que o hotéis.com não enviou o status de vip acess para eles. Gastei praticamente 100 dólares a mais pois não tive o desconto de 25% no spa que tinha direito por ser vip acess. Não tive o vinho, não tive early check in e nem late checkout. O hotel não resolveu e o hotéis.com tb não. Acabei de chegar no segundo hotel da minha viagem e mais uma vez a recepção não foi informada do meu status vip
Pedro
Pedro,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
This hotel on the pictures to books seemed like a 4-5star hotel. But getting to the place seemed more like a 3 star hotel.
The rooms were very humid and a a humidity smell. I have to wash my clean cloths that I didn’t wear as the smell could just not go away.
The swim up rooms are not private what’s so ever. You have about 5ft of privacy from the next room, we stayed at the adults only as we had no kids but to the surprise there were kids on this side of the resort also.
The staff and people sound very loud in the morning in the hallways and it ecos very loud in the room, can’t sleep in.
And very annoying.
The food was ok nothing special.
We paid about $800/night and thought we were getting that kind of value.
U get 2 cards for 2 towels god forbidden we need 1 more you will not get it no matter how much u complain. If I could have brought my own I would have.
In the room there was only 1 towel also.
Frustrating.
We got there on a thur-Sunday.
We tried to make reservations for dinner unfortunately every day was overbooked and couldn’t get in. They told us they get booked about a week in advance, how nice!!??
I think the value of this hotel is $275 maxx a night if u pay more ur going to regret.
Jay
Jay,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Not really Adults only
The place looks great, but more organization is needed. Lack of lunch options as all the restaurants only open for dinner. I chose this hotel specifically for the adults only feature, and you could find kids around by your room areas, hallways, elevators, even at bars like the English Pub. They don't seem to follow a real structure around that.
MABEL
MABEL,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Gorgeous property, endless things to do, excellent dining options. Will definitely be returning!
Jennifer
Jennifer,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 20 日
Overall good trip :)
Marcia
Marcia,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 20 日
Excelente instalaciones . La calidad de la comida podría ser mejor
juliana cury
juliana cury,6 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 19 日
This was a great option considering it was spring break. We stayed in the adults only section and this was a fantastic. The restaurants were easy to book and the hotel room was beautiful. Only downside is the beach as there were so many party boats that is felt more like a marina. (However this is nothing the resort can do as it’s the meeting point for excursions). But we are not beach people so the pools are more us. I would definitely stay again.
Michael
Michael,7 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 19 日
The Resort is very large and there is plenty of entertainment around.
Alicia
Alicia,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 18 日
samantha
samantha,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
It was my first time in the Dominican Republic and I can confidently say when I go back I’m staying at the same resort! The staff was so much fun and made sure we were hyped.
Jenna
Jenna,8 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 17 日
The hotel was very clean and the food was great for all inclusive food. Most of the restaurants were good, some weren’t great. The staff were very nice. Rooms were very clean. It’s a great hotel for relaxing, not a party hotel.
Chelsea
Chelsea,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Maria
Maria,6 晚行程
Expedia真实住客点评
8/10 很好
2025 年 3 月 16 日
Little better attention to detail for the rooms.
Carl
Carl,8 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 15 日
It was hard to make reservations for restaurants. And the food was undercooked everywhere. Beautiful, but not tasty
Igor
Igor,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 3 月 15 日
Very nice resort but i find cleaning room not that good. Shower glasses, toilet glasses doors, outside balcony never cleaned. Old coffee machine and fridge no cold enough!!!
Daniela
Daniela,10 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Harvey
Harvey,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Second time in 4 months. That says it all.
Harvey
Harvey,4 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 13 日
We stood for 4 days. It was a beautiful property, really relaxing. I did pick up on like a mold smell others mentioned. The food was ok, it tasted good but I felt the menu was kind of bland and nothing really stood out. The drinks were decent and I enjoyed the mamajuana they had at the bars. I didn’t like how everyone expected a tip all the time even if they did nothing but point something out to you. Most of the staff was super friendly and helpful. The rooms were always cleaned, but the bed always felt wet because of the humidity. You will get lost getting to dinner so leave promptly. It is hard to get reservations so plan accordingly. If you want to go out of the resort to eat I recommend YaYas kitchen, super delicious I wish I could’ve eaten there everyday.
Elisa
Elisa,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 3 月 11 日
I came for Spring Break and have to come back again! From the drinks, the room, the environment including it room, AND THE BEACH! 10/10. Only thing I’ll recommend is bring your dinner reservations on the app prior to your stay to get a good restaurant. The buffet was 7/19, Again was 8/10, Mexican was 6/10 (margaritas were good), and Italian was 3/10…OVERALL OUR STAY WAS AMAZING