Poor front disk service, the staff is not professional and works extremely slowly.
No coffee maker in the room. The chairs are not comfortable. The power supplies are put far away from the desk and chairs, it’s inconvenient to charge the cellphone.
真实旅客
4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Great hotel that is conveniently located to Drexel and University of Pennsylvania as well as restuarants. The rooms are small with little bathroom counter space but they are clean and comfortable, even cozy. The offer nice amenities that play into the theme of the hotel. I recommend this place!
Amber
Amber,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 30 日
The bar staff were very friendly. Upon checking out, I had to wait for a staff member to finish her text before she could check me out. Very unprofessional.
Triffy
Triffy,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Tingyun
Tingyun,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Eric
Eric,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Jason
Jason,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 17 日
Great location
Clean, quiet and friendly. Great location.
Terri
Terri,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 16 日
Jeremy
Jeremy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 15 日
Daniel
Daniel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 12 日
Cori Kossowsky
Cori Kossowsky,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 9 日
Kenny
Kenny,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 7 日
lisa
lisa,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
It's a fabulous hotel!!
I love the Study in Philadelphia!! The customer service from the staff is exceptional and the rooms are lovely!
Hope
Hope,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Kevin
Kevin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 30 日
Mediocre and rude. Not worth the price.
The air conditioner didn’t really work in the room. The thermostat fell off the wall when trying to adjust the temperature. I was able to reassemble it, but it never seemed to work right. The facilities in general had a budget hotel feel wrapped in a higher end hotel price tag. When checking out, the woman running the front counter at 11am on Monday 4/28 was extremely rude. We called for our from valet “at least 30 minutes before” before we needed it as instructed on the valet slip. We later received a call from the rude woman at the counter asking if we were going to get our car. I told her we would be down in a few minutes. I told her again that I requested the car “in 30 minutes “, she argued with me that it had already been way more than thirty minutes (this is untrue as I called at 10:30 and she called at 10:58. Since that’s such a point of contention for her, I’ll gladly show my call log if you want to see it). She also said the valet lane was full which it was not even close to full. When we did go down to check out, my wife handed her the room key and she threw our keys onto the counter and said “There’s your keys”. Lastly, we were supposed to get some additional perks such as a $20 room credit for our status with Hotels.com but there was no mention of any of that at check in. Overall a pretty mediocre experience.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Austin
Austin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
William
William,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Very convenient for college visits.
Natalya
Natalya,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
It was a very nice stay at the Study. Service was excellent and room is clean.
Yiwen
Yiwen,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
JC
JC,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Outstanding
A really nice hotel. Nicely furnished, very comfortable room, good food in the restaurant - sort of perfect.