2/10 很差
2025 年 8 月 6 日
Horrendous
Firstly, we arrived and there was no parking despite booking with parking, after about 45 minutes of customer services the receptionist came out and we had the leave our car in the alley way, this did not feel secure.
Room was filthy, no furniture that was fit for purpose (old broken and not what was pictured on the advert). The windows were broken so wouldn’t close, which we normally wouldn’t mind but the room next to us sat on their balcony all day chain smoking and coughing. The shower hardly worked so no hair washes. Rooms around us were very loud- dogs marking, talking load, thudding foot steps (day and night- I mean almost all night!) we expect some noise but this was horrendous.
Breakfast was shocking to the point we didn’t bother.
Customer service was transparent and no where to be seen to raise any complaints.
Bethany
Bethany，2 晚家庭旅行
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