NOS ENCANTO PARA VIAJES EN FAMILIA CON NIÑOS, APARTE SUPER AMABLES.
Sandra
4 晚家庭旅行
10/10
Imelda
4 晚行程
8/10
La atención fue muy buena, la comida deliciosa, el único detalle serían los elevadores que no funcionaban del todo bien, lo recomiendo ampliamente.
José Luis
3 晚行程
6/10
Fallas en la recepción, de inicio nos asignan una habitacion en un area que estaban en mantenimiento, con trabajadores puliendo las paredes exteriores con exceso de ruido y polvo en la terraza. No aceptamos la habitacion y nos asignaron otra.. al realizar la salida me cobraban cargos como si no hubiera pagado el Todo Incluido, no encontraban el comprobante del deposito para gastos que dejé al ingresar.. en general el hotel eata muy bien, el personal muy servicial, requiere algo de mantenimiento.
MARTIN
4 晚行程
10/10
The all inclusive option was unique in the fact that everything was off a menu except the breakfast Buffett. The food was very good, never got bored of the same old stuff and lots of Mexican food options and higher quality cuts of meats were included!! Beach service was amazing, Santana was impeccable with keeping us in food and drinks all day at the beach! Also at the Italian restaurant went above and beyond to get us churros on our last night and Jesus was hustling every morning getting us towels and chairs set up and checking in make sure all was well. Esmeralda in the breakfast Buffett was so attentive and kind. Fabian got my boys to go cups for their Shirley Temples. Overall a very great experience.
Jana
7 晚家庭旅行
2/10
Property is fine. Food is ok. Drinks are fine. Resort credit- nope. Promised 250$ a room delivered 0$. Tried to connect it to a timeshare presentation. Expedia knows but the hotel claims it’s not. Seriously though, it was worth one massage for two. They pay 10$ each worker to give the massage (maybe) so resort cost is basically nothing for the credit. So why? If they lie about this, would I trust them for anything? What a joke. Could have been…
Rachel Davis
6/10
Services is very slowly every we're restotans, elevators activity pleners, basecly everything is moving on very slowly bases, I've head a feĺlengs,that's both resorts working one limited work sorce. Need a lot of impfovene
Alexander
8 晚家庭旅行
10/10
This resort is very comfortable. Its staff is very helpful and
friendly. I loved interacting with Gabriel and Angel at the pool, Fabian, Daniella, Carolina, Lorena, Monsurate at breakfast, and Angel in La Casona. Thank you for everything!
JoAnn
7 晚浪漫旅行
10/10
Deanna Lynne
9 晚行程
10/10
Amber
4 晚行程
10/10
The only problem with the property is the steak restaurant, very long wait, bad steaks.
Heather Michelle
5 晚家庭旅行
10/10
Roberto
5 晚行程
10/10
Overall beautiful place, very nice staff and very clean.
Eimy
10/10
John
5 晚行程
10/10
Quaint and quiet. Downfall was the elevator would go out of service at times. We were on the eighth floor.
Janelle
7 晚浪漫旅行
8/10
Service staff was superb! HATED that we had to sign a ticket after every meal, drinks, etc even as all inclusive guest. Took extra time for servers and guests. Seemed so unnecessary!
Catherine
6 晚浪漫旅行
10/10
Been there 4 times and it is always a first class property!
Cindy
5 晚家庭旅行
10/10
We took our daughter and her boyfriend. The food was the best we have ever had at an all inclusive. A ton of options. Room service was awesome. Staff was awesome. If you want a pool chair go down early. They fill up but staff is very helpful. We will be back.
Sterling
7 晚行程
8/10
Dayna
7 晚行程
8/10
Staff was excellent. Nice and quite
Anita
10 晚结伴旅行
6/10
beautiful property, very friendly staff, clean, quiet. You do have to go next door to Flamingos for more eating options and for entertainment. La Estancia only has 2 restaurants and no entertainment. Food at both places was not great. The elevator at our building broke on day 3 and was never fixed. If you were on the upper floors it was a long walk to the alternate service elevator which was always busy with staff. Beware, it's also a time share!
Lindy-Lou Marie
7 晚浪漫旅行
10/10
Best service we have ever had at a resort. Great food too!
Henrietta
10 晚结伴旅行
10/10
Lee Ann
6 晚行程
10/10
It is one of our favorite places to stay.
earle
6 晚浪漫旅行
8/10
Super quiet property everything shuts down after 10 pm as it’s mostly owners rather than vacationers. If you’re looking for a party, definitely don’t come here other than that. The service is amazing and the food is even better. Jesus by the pool always made sure we had a seat and took such good care of us at La Casona our server Eduardo gave us such good service and literally sang to us at our table, he had such a good voice. And the doorman such as Bryan always took care of us by opening the door or watching our bags if needed. The property is super clean and on a beautiful beach. It’s definitely a place to go if you’re looking for a relaxing trip with good food, it definitely doesn’t taste like your usual all inclusive food. We were happy with every meal we ate.