Check in was fine. Not overly friendly, just matter of fact. Room was fine. Remodeled, but still showing wear and tear. Clean enough, but there was hair in the bed/bedding, in the shower, and on the shower walls. The shower curtain was torn in multiple places, very worn. There was a hand print on the picture behind the toilet. You could tell someone tall rested their hand on it as they leaned over to use the toilet. No hot water, and the sink drained very slowly.