可以免费取消我在肯特之家 - 由阿内罗经营的预订并获得全额退款吗？

是的，肯特之家 - 由阿内罗经营在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

肯特之家 - 由阿内罗经营是否允许携带宠物入住？

很抱歉，不允许携带宠物。

肯特之家 - 由阿内罗经营是否有停车场？

很抱歉，肯特之家 - 由阿内罗经营没有停车场。

何时可在肯特之家 - 由阿内罗经营办理入住和退房？

开始办理入住：16:00；停止办理入住：22:00。退房时间为 11:00。提供快速入住、快速退房、无接触办理入住和无接触办理退房服务。

肯特之家 - 由阿内罗经营配备厨房或小厨房吗?

是的，有一个小厨房，其中还包括意式浓缩咖啡机、烤面包机和厨具。

肯特之家 - 由阿内罗经营周边区域环境如何？

肯特之家 - 由阿内罗经营位于老魁北克，仅需 3 分钟步行可至芳堤娜城堡，12 分钟步行可至魁北克邮轮码头。旅客们对于该公寓的优越地理位置予以强烈好评。

魁北克市（及周边地区）肯特之家 - 由阿内罗经营住宿优惠| Hotels.com 好订网

Q: 肯特之家 - 由阿内罗经营是否允许携带宠物入住？

很抱歉，不允许携带宠物。

10/10 绝佳

2025 年 9 月 25 日

A beautiful property. My suite had ample room and its beautifully detailed decor was fantastic. Since there is no personalized check-in, I found all communications on obtaining the key was easy, though it would have been nice to speak to someone for basic questions. Its location was ideal from which to make my daily touring.

Christian，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 13 日

Excellent - 5 star

The rooms were beautiful and well appointed. Check-in could have been a little cumbersome but Mohamed from the coffee shop was very helpful. Our room was not available when we arrived around 4:00 pm and we had to wait about half an hour to have it cleaned. Management graciously gave us a partial refund as compensation. Location, location, location - very convenient to shopping, restaurants, Le Chateau Frontenac, and bus connections.

Steven，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 7 日

Kenneth，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 20 日

Location!

Beautiful boutique hotel in the best location in Old Quebec.

Ursula，5 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 18 日

Tanya，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 17 日

Barbara，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 5 日

Perfect location, beautiful property

Great location. Room was fully appointed with everything you could need. Comfortable bedding for our daughter who used the sofa bed. Only downside was the elevator was broken for us. Would definitely stay again!

Amy，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 5 日

Maria，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 2 日

Hotel was in a perfect walking location. Bar beside had great live music with a good menu. Close to many great restaurants and tour pick up location.

Wendy，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 12 日

Quaint, modern and comfortable

The location of this hotel is in the heart of old Quebec which was exactly what we hoped for! It had an “old feel” with stone walls and years also modern with its lighting and decor. The room was very clean and comfortable. We were happy to have a mini kitchen and able to do our laundry too!

Tamara，4 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 12 日

Would recommend.

Parking was a challenge, all the lots were “complete” We had to park a $30 each way Uber ride in the Palais du Justice public parking. Trafic in Quebec is horrendous, not the fault of the hotel. The auberge is well situated close to everything. Clean rooms, but no WiFi Otherwise enjoyed our stay.

John，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 29 日

jody，1 晚家庭旅行

Hotels.com真实住客点评

2/10 很差

2025 年 6 月 28 日

This is a historic building in a great location in Old Quebec. Our main floor room was pretty small with limited space for luggage, but it had a closet and desk with drawers and a small kitchenette and an AMAZING shower. No street parking right by the building and construction across the street currently limits options for unloading luggage. But the cafe in the building will hold luggage for a small fee, so you can arrive anytime and start exploring the city immediately. I would happily stay here again.

Cindy，5 晚行程

Expedia真实住客点评

4/10 尚可

2025 年 6 月 28 日

Taylor，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 27 日

The location was exceptional, 2 mins walk to Chateau Fairmont, there is a grocery store Cross Street and plenty of restaurants. The room is clean and spacious, we loved our stay!

ZHAO，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 26 日

We have stayed at this location several times previously all without issue. However, this time our check-in information was confirmed for one room, but this room was occupied???. We had traveled all day to find out that our room is not available. Fortunately, there is a shop owner Mohamad, onsite that was able to assist us. He called someone who issued a different room. Imagine if we were delayed and Mohamad was not there to assist us? Very shocking given our previous exceptional experiences. The new management team/system seems very disorganized. The location, room quality, etc etc all remain amazing but if Mohamad hadn't step in to solve our problem we likely would not be returning. All good again though!

Donald，4 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 22 日

Vraiment bien située et Vraiment un beau studio bien équipé cuisinette avec vaisselle micro-ondes et ustensile. Près de tout les activités et endroit a visité.

Luc，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 20 日

Our third time staying here. Great location, huge rooms, well appointed.

William，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 19 日

Tracey，2 晚行程

Travelocity真实住客点评

10/10 绝佳

2025 年 6 月 17 日

Danfeng，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 16 日

Great location ! Great communication! Highly Recommended

Leah，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 14 日

We had a wonderful stay-- great location, very clean and quiet.

Todd，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 8 日

We loved our stay, we were there for our 40th wedding anniversary and it did not disappoint, it had the old Quebec charm but it was also modern. Awesome stay ♥️

France，2 晚行程

Expedia真实住客点评

8/10 很好

2025 年 5 月 27 日

Great location in Québec City. Its close to everything. Parked my car in SPAQ parking garage across the street, left it there and walked everywhere. There is construction on the building across the street but it doesnt interfere with hotel. The bed is very comfortable and the room is lovely. There was a nescafe coffee machine bring more pods if staying longer than 1 night or just walk for coffee in am.

Jennifer，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 5 月 27 日

Excellent place a the best location for the money

Roy，4 晚家庭旅行

Hotels.com真实住客点评

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