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The Hacienda at Krystal Grand Puerto Vallarta

4.0 star property
Adults-only beachfront hotel with pool bar, near Cruise Ship Terminal

Choose dates to view prices

Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta

2 outdoor pools
7 restaurants, breakfast, lunch, dinner served; international cuisine
4 bars/lounges, poolside bar
Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk
Interior
Tucked away in Puerto Vallarta, The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive offers a serene getaway with 2 outdoor pools, a rooftop terrace, and spa services. Unwind by the poolside bar or explore the nearby Cruise Ship Terminal; enjoy breakfast to dinner at one of the 7 on-site restaurants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • WiFi in the lobby
  • 24-hour fitness center
  • Valet parking
  • Pool bar
  • 24-hour room service
  • 2 coffee shops/cafes
  • Spa services

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Espresso maker
The current price is CNY1,903
CNY2,284 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite Hacienda Swim Out

Junior Suite Hacienda Swim Out | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Swim Out

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Terrace

Junior Suite Hacienda Terrace | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Terrace

7.6 out of 10
Good
(7 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Swim Out King

Junior Suite Hacienda Swim Out King | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Swim Out King

8.2 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr Suite Hacienda King

Jr Suite Hacienda King | Premium bedding, minibar, in-room safe, desk

Jr Suite Hacienda King

7.8 out of 10
Good
(14 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda King Pool View

Junior Suite Hacienda King Pool View | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda King Pool View

9.0 out of 10
Wonderful
(23 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Hacienda Pool View

Junior Suite Hacienda Pool View | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Pool View

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Hacienda Double

Junior Suite Hacienda Double | Premium bedding, minibar, in-room safe, desk

Junior Suite Hacienda Double

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Free bottled water
Espresso maker
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

2 outdoor pools, free cabanas, pool umbrellas

Crown Paradise Golden Puerto Vallarta All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 1,870 reviews
The price is CNY1,600
CNY1,920 total
includes taxes & fees
Oct 1 - Oct 2
Crown Paradise Golden Puerto Vallarta All Inclusive
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About the neighborhood

Map
Ave. de Las Garzas 136-1, Zona Hotelera Norte, Puerto Vallarta, JAL, 48333

What's nearby

  • Hotel Zone Beach - 2 min walk - 0.2 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • La Isla - 10 min walk - 0.9 km
  • Malecon - 5 min drive - 5.0 km
  • Playa de los Muertos - 7 min drive - 6.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Monkey Business Vallarta - ‬3 min walk
  • ‪Wings Army - ‬8 min walk
  • ‪Outback Steakhouse - ‬3 min walk
  • ‪Tacos Mario - ‬4 min walk

About this property

The Hacienda at Krystal Grand Puerto Vallarta

The Hacienda at Krystal Grand Puerto Vallarta is a great choice for your beach stay in Puerto Vallarta. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body scrubs. Talvera, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 4 bars/lounges, a rooftop terrace, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 13
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • WiFi in public areas*
    • Wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 55 per night)
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service

What to do

  • On the beach

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • 2 outdoor pools
  • Spa services
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Wired internet (surcharge)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Talvera - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for MXN 190.00 per day (rates may vary)
  • Wired internet access is available in guestrooms for MXN 190.00 per day (rates may vary)

Parking

  • Valet parking costs MXN 55 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Hilton All-Inclusive Adults All-inclusive property
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton Puerto Vallarta All-Inclusive Adults Hotel
Hacienda Hilton All-Inclusive Adults Hotel
Hacienda Hilton Puerto Vallarta All-Inclusive Adults
Hacienda Hilton All-Inclusive Adults
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only
The Hacienda at Hilton Puerto Vallarta All Inclusive Adults Only

Frequently asked questions

Does The Hacienda at Krystal Grand Puerto Vallarta offer free cancellation for a full refund?

Yes, The Hacienda at Krystal Grand Puerto Vallarta does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Hacienda at Krystal Grand Puerto Vallarta?

Yes, there are 2 outdoor pools.

Are pets allowed at The Hacienda at Krystal Grand Puerto Vallarta?

Sorry, pets aren't allowed.

Is parking offered on site at The Hacienda at Krystal Grand Puerto Vallarta?

Yes. Valet parking costs MXN 55 per night.

What are the check-in and check-out times at The Hacienda at Krystal Grand Puerto Vallarta?

You can check in starting at 4:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at The Hacienda at Krystal Grand Puerto Vallarta?

No, this hotel doesn't have a casino, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (4-min drive) are both nearby.

What is there to do at The Hacienda at Krystal Grand Puerto Vallarta and nearby?

The Hacienda at Krystal Grand Puerto Vallarta has 2 outdoor pools, 4 bars, and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near The Hacienda at Krystal Grand Puerto Vallarta?

Yes, there are 7 onsite restaurants, featuring international cuisine.

Does The Hacienda at Krystal Grand Puerto Vallarta have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Hacienda at Krystal Grand Puerto Vallarta like?

The Hacienda at Krystal Grand Puerto Vallarta is a short 10-minute walk from Cruise Ship Terminal and 11 minutes' walk from La Isla. Travelers say that the hotel is in a great location.

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The Hacienda at Krystal Grand Puerto Vallarta Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Restaurant
Adults
Drinks
Beach
Booking
Buffets
Room service

Reviews

10/10 Exceptional

Mejorar calidad

Todo bien, solo mejorar un poco más en los alimentos sabor y un poquito de más variedad
Diriassam, 4-night trip

8/10 Very good

Experiencia muy buena y relajante buena calidad de los alimentos y la atención del personal excelente y muy cálida
emmanuel alejandro, 2-night trip

10/10 Exceptional

The staff is Amazing. Pleasant helpful and hardworking. Truly made the stay special.
Rashawn, 4-night trip

10/10 Exceptional

The staff was amazing very courteous and top of everything.
Laura, 4-night trip

8/10 Very good

Good place the food some days are really good some mmm so so but place amazing people great
Julio, 2-night trip

10/10 Exceptional

Soooo nice and clean
Laterrica, 3-night trip

10/10 Exceptional

Excelente
Felipe, 2-night trip

10/10 Exceptional

The staff was very friendly and very helpful
Xolisile, 6-night trip

10/10 Exceptional

The staff was extremely friendly and helpful
Andrea, 5-night trip

8/10 Very good

Great stay!!!
Cynthia, 3-night trip

4/10 Fair

Unhappy

Maids need to be trained in how a room should be cleaned properly. Pool should be maintained properly every day. Elevators should all work in both directions and be cleaned properly.
Everett, 6-night trip

10/10 Exceptional

Such a fantastic experience! Just great and amazing staff. Always so helpful and kind.
Jasmin, 2-night trip

8/10 Very good

I wish there were better food options.
Pierre, 5-night trip

10/10 Exceptional

Awesome rooftop bar and pool!! Amazing food and drinks 👍👍
Marco, 4-night trip

10/10 Exceptional

Excelente como siempre
Eunice Daniela Lozano, 3-night trip

10/10 Exceptional

Definitivamente volveríamos a este hotel, desde que llegamos hicieron nuestra estancia muy agradable, el personal super amable, la habitación muy confortable para un descanso placentero y la comida muy rica!
Daniela, 1-night trip

10/10 Exceptional

Enjoyed our stay, hope to return next year 😃
Teresa, 9-night trip

10/10 Exceptional

El lugar es muy agradable, en realidad puedes no salir de las instalaciones, lo tienes todo dentro, está muy cerca de zonas comerciales, restaurantes extremos, playa privada
Marco Antonio Larios, 3-night trip

10/10 Exceptional

Was an amazing experience
Alma Delia, 4-night trip

10/10 Exceptional

Staff were fantastic.
Kevin, 7-night trip

10/10 Exceptional

Todo
Lehi jared, 2-night trip

10/10 Exceptional

El agua de la alberca techada olía un poco rara, el único detalle!
Enrique, 1-night trip

8/10 Very good

Muy bonita propiedad y relajante, tiene mucha área verde y aún así no se ven tantos bichos. La única inconformidad es que no todas las habitaciones con alberca cuentan con la iluminación que muestran en fotos.
Jessica Romo, 4-night trip

8/10 Very good

Great value for the money. Pools and common areas are very pleasant and human-scale. The Mediterranean villa style is really charming and they pull it off well. Food offer can be improved, but it does the job. Staff is attentive, professional and accommodating. Our checkin concierge, Melanie, was the highlight of our checkin and overall stay. Kudos to Melanie.
Rafael, 1-night trip

8/10 Very good

No me gustó que ya pasaban niños como si nada o menores de edad y algunas personas del hotel de alado
MARIANGEL, 3-night trip