Near Trentham Monkey Forest, The Upper House offers a serene retreat with cooked-to-order breakfast and a garden to unwind. Connect to in-room WiFi, enjoy the on-site restaurant's kids' meals, or relax at the bar - previous guests rave about the helpful staff and top-notch property condition.
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
What's nearby
World of Wedgwood - 4 min drive - 2.4 km
Trentham Monkey Forest - 6 min drive - 4.6 km
Trentham Gardens - 7 min drive - 4.6 km
Staffordshire University - 12 min drive - 10.0 km
Waterworld - 15 min drive - 13.1 km
Getting around
Manchester Airport (MAN) - 56 min drive
Birmingham Airport (BHX) - 64 min drive
Stone Station - 13 min drive
Longton Station - 14 min drive
Blythe Bridge Station - 14 min drive
Restaurants
The Trentham Estate - 7 min drive
Toby Carvery - 7 min drive
The Lakeside - 15 min drive
Trentham Craft Bar - 8 min drive
The Plume of Feathers - 14 min walk
About this property
The Upper House
The Upper House is a great choice for a stay in Stoke-on-Trent. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out ., which serves breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.
Languages
English
More about this property
VISIBILITY
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Traveling with children
Children's menu
Working away
3 meeting rooms
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Garden
Picnic area
Terrace
Banquet hall
Accessibility
Elevator
ROOM
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
More
Daily housekeeping
STAR_OUTLINE
Special features
Dining
. - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
. - This bar serves brunch and lunch. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Children & extra beds
Rollaway beds are available for GBP 20.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent
HELP_OUTLINE
Frequently asked questions
Does The Upper House offer free cancellation for a full refund?
Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Upper House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Upper House?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at The Upper House?
Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.
What is there to do at The Upper House and nearby?
The Upper House has a picnic area and a garden.
Are there restaurants at or near The Upper House?
Yes, there's an onsite restaurant, ..
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The Upper House Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Food
Location
Wedding
Gardens
View
Parking
Bedrooms
What guests liked
Breakfast was consistently described as delicious, with a great selection, excellent service, and generous portions. (26 reviews)
The property's dining experience was excellent, with good food, a superb choice of menu, and top-class evening meals. (3 reviews)
Parking is convenient and included, with easy access to the property's beautiful grounds. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jul 2, 2025
Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Keith
Keith, 13-night trip
10/10 Excellent
May 26, 2025
Stunning location, great staff and very much recommended
Paul
Paul, 1-night trip
10/10 Excellent
Jul 15, 2025
The venue is very relaxed, small and fab decor
Rosemary
Rosemary, 2-night trip
10/10 Excellent
May 16, 2025
The rooms were excellent and a magnificent property surrounds the hotel.
Lester
Lester, 1-night trip
10/10 Excellent
Mar 28, 2025
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Shayan
Shayan, 1-night trip
10/10 Excellent
May 1, 2025
Amazing location
Wonderful welcome and stunning grounds and views. Excellent breakfast
Judith
Judith, 1-night trip
10/10 Excellent
Feb 5, 2025
Lovely property, nice staff and lovely food
In a beautiful location.
Julie
Julie, 1-night trip
10/10 Excellent
Jul 16, 2025
This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.
John
John, 1-night trip
10/10 Excellent
May 18, 2025
Relative to price paid everything was excellent.
Michael
Michael, 1-night trip
10/10 Excellent
Apr 18, 2025
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Frederick
Frederick, 2-night trip
10/10 Excellent
May 27, 2025
excellent
Richard
Richard, 1-night trip
10/10 Excellent
Apr 2, 2025
Overnight stay
Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
Verified traveler
1-night trip
10/10 Excellent
May 15, 2025
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
David
David, 2-night trip
10/10 Excellent
Jun 1, 2025
Very good
Dean
Dean, 1-night trip
10/10 Excellent
Apr 17, 2025
Very comfortable!
We want to see Bella again :)
Verified traveler
1-night trip
10/10 Excellent
Feb 18, 2025
Beautiful setting
Joanna
Joanna, 2-night trip
10/10 Excellent
Aug 3, 2025
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷
The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤
The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in!
The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues).
This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅
Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer.
👍⭐️⭐️⭐️⭐️⭐️
Dianne
Dianne, 1-night trip
10/10 Excellent
Apr 14, 2025
good but not excellent
excellent service from the staff and cleanliness. Food was very good. The downside is the size of the ensuite, a bit on the small side.
Norman
Norman, 1-night trip
10/10 Excellent
Nov 24, 2024
Lovely rural country house hotel
It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Rob
Rob, 2-night trip
10/10 Excellent
Dec 30, 2024
Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome.
Excellent food, lovely surroundings / grounds.
Roy
Roy, 1-night trip
10/10 Excellent
Feb 10, 2025
We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Cassandra
Cassandra, 1-night trip
10/10 Excellent
Dec 12, 2024
Everything about it is lovely
Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Jason
Jason, 1-night trip
6/10 Okay
Apr 19, 2025
Lovely location but paper walls
Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.
Paul
Paul, 2-night trip
10/10 Excellent
Jan 24, 2025
Great staff. Interior decorating needed
Jeffrey
Jeffrey, 1-night trip
10/10 Excellent
Mar 6, 2025
Historic property with all modern comforts
A charming hotel full of character. A historic property with connections to the Wedgwood family.
We were greeted by Bella the resident cat who endeared herself to us. The room was perfect with a good balance of historic charm and modern comfort. Good supply of teas, coffee and biscuits appreciated.