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The Upper House

4.0 star property
Hotel with restaurant, near World of Wedgwood

Choose dates to view prices

Photo gallery for The Upper House

Serves lunch and brunch
Exterior
Exterior
Executive Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Property grounds
Near Trentham Monkey Forest, The Upper House offers a serene retreat with cooked-to-order breakfast and a garden to unwind. Connect to in-room WiFi, enjoy the on-site restaurant's kids' meals, or relax at the bar - previous guests rave about the helpful staff and top-notch property condition.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Picnic area

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CNY702
CNY842 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(15 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/tub combination
Bathrobes
Hair dryer
Private bathroom
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

Double Room, Balcony | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Single Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Bar (on property)

DoubleTree by Hilton Stoke on Trent

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
The price is CNY612
CNY734 total
includes taxes & fees
Dec 7 - Dec 8
DoubleTree by Hilton Stoke on Trent
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About the neighborhood

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 4 min drive - 2.4 km
  • Trentham Monkey Forest - 6 min drive - 4.6 km
  • Trentham Gardens - 7 min drive - 4.6 km
  • Fenton Manor Sports Complex - 11 min drive - 9.1 km
  • Staffordshire University - 12 min drive - 10.0 km

Getting around

  • Manchester Airport (MAN) - 56 min drive
  • Birmingham Airport (BHX) - 64 min drive
  • Stone Station - 13 min drive
  • Longton Station - 14 min drive
  • Blythe Bridge Station - 14 min drive

Restaurants

  • ‪The Lakeside - ‬15 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪The Borehole - ‬6 min drive
  • ‪Willow - ‬7 min drive
  • ‪Frankie & Benny's - ‬7 min drive

About this property

The Upper House

When visiting Stoke-on-Trent, The Upper House is a great choice to consider. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 24 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 3 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Onsite venue #2 - This bar serves brunch and lunch. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 20.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Does The Upper House offer free cancellation for a full refund?

Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Upper House?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Upper House?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at The Upper House?

Check-in start time: 3:00 PM; Check-in end time: 5 AM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM.

What is there to do at The Upper House and nearby?

The Upper House has a picnic area and a garden.

Are there restaurants at or near The Upper House?

Yes, there's an onsite restaurant.

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Reviews

The Upper House Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was consistently excellent with a wide variety of options and high-quality food. (30 reviews)
  • Parking is convenient and included, with easy access and a car park that is well-maintained. (4 reviews)
  • The property's dining experience was excellent, with good food, a superb choice of menu, and top-class evening meals. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
Wedding
View
Gardens
Bedrooms
Parking

Reviews

10/10 Exceptional

Lovely hotel well presented in all area's. Staff very friendly and helpful. Ample parking in front of hotel
Ken, 2-night trip

10/10 Exceptional

Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however.
Douglas, 1-night trip

10/10 Exceptional

Lovely hotel

Our second time at the Upper House and it didn't disappoint - we had a comfortable stay (in the same room as on our first visit!), and the food was as good as we remembered. We enjoyed the gardens in bloom and the walks from the doorstep. I'm sure it won't be our last visit.
Vicky, 2-night trip

10/10 Exceptional

Very comfortable!

We want to see Bella again :)
1-night trip

10/10 Exceptional

Lovely rural country house hotel

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Rob, 2-night trip

10/10 Exceptional

What a lovely hotel with great staff
Kathryn, 1-night trip

10/10 Exceptional

Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
David, 2-night trip

8/10 Very good

Very nice business stay. Breakfast was excellent. All staff very polite.
jonathan, 1-night trip

6/10 Good

Could have been better

Stay was fine but could have been better. Duvet cover had marks on, upholstery of chair in room was stained and saucer at breakfast stained. Nothing major but not what I expected. Service at breakfast was slow
Sarah, 1-night trip

10/10 Exceptional

Great hotel! Everything is good.

Great location and setting. Staff were also great. The hotel had character, lovely place!
Mark, 2-night trip

10/10 Exceptional

Lovely Stay

Staff were friendly and helpful. Room's were tastefully decorated, comfortable with everything you need!
Roberta, 1-night trip

10/10 Exceptional

Lovely country house hotel. Very friendly and helpful staff. Large and very comfortable and well appointed room. Breat breakfast!
Nicholas, 1-night trip

10/10 Exceptional

Another comfortable stay whilst visiting my parents in the village. It’s a beautiful property ideal for walks around the area whilst offering home comforts and a great breakfast. I always have a great night sleep and the bathroom facilities are really modern. Customer Service just needs to be a little more personable as I stay here quite regularly and they haven’t yet realised with the ‘welcome to me back’ however it’s perfect for my family.
Rebecca, 1-night trip

10/10 Exceptional

Beautiful hotel with a spacious garden. The staff were excellent the only gripe I have is that I found the bed too hard for me and had a restless night.
Siobhan, 1-night trip

10/10 Exceptional

Very comfortable

Lovely comfortable hotel. Great service and reasonable rates.
Sarah, 1-night trip

10/10 Exceptional

Wedding

Great night quick friendly checkin .We were attending a wedding lovely buffet great breakfast .The room cosy clean comfy bed bathroom great love a walk in shower. Great stay
Margaret, 1-night trip

10/10 Exceptional

Great hotel

Really nice hotel,which is refreshing when hotels are becoming more of the same. It’s got a lovely ambiance and sits in grounds which are just perfect for a walk before dinner. The staff are extremely friendly and helpful plus the restaurant serves nice food at a very competitive price. We stayed there after my wife went to the Emma Bridgewater factory which is just up the road. It’s also close to the Wedgewood experience if you’re into that sort of thing. A real plus for me were the electric chargers for the car too. Thoroughly recommended.
Martin, 1-night trip

10/10 Exceptional

Beautiful hotel in stunning setting

Beautiful Hotel set in stunning gardens. Friendly and helpful staff. Room was fine, if a bit small, and would have liked an extra chair. Food at breakfast and dinner was superb.
David, 1-night trip

8/10 Very good

Restfull Stay in beutifull Suroundings

Nice to be in good suroundings in an historic building. Breakfast very good. Dinner is high quality but quite expensive and the portion sizes are a bit on the small side for hungry men. Good for couples visiting area or business people with larger budgets.
Ian, 1-night trip

8/10 Very good

Excellent

We only stayed one night but would love to have stayed longer.Our double room was clean and spacious overlooking the gardens.The staff were very friendly and helpful and the food was great and varied. We would definitely book this hotel again and would recommend anyone the same.
James, 1-night trip

10/10 Exceptional

Comfortable Stay

Lovely family-run friendly hotel. Spotlessly clean and always welcoming and helpful staff. I arrived late and tired and immediately felt relaxed. Great choice at breakfast. Enough free parking. Walkable to the village and a lovely National Trust countryside. Two easy to follow walk routes available at reception. Set in a beautiful garden and grounds, on a hill so great views. The room was very comfortable and had everything you would need.
2-night trip

6/10 Good

Beautiful stunning settung & building but feel needs some money spending on rooms to bring them up to date. Breafawas terrible. Left the lot because it was swiming in grease Great value for money though
Angela, 1-night trip

10/10 Exceptional

This was our second stay at the property. We returned not only for the beautiful location & accommodation, but we also enjoyed our dining experience very much. The included breakfast was far above average in terms of selection, taste, and service, and the dinner options were superb. Parking is convenient and included. There is a lift if you need it, and they also have improved their Wifi since our last visit last year. A loud event took place at the hotel our last night but we received communication about it beforehand so it wasn't a problem (music off before 11pm). Our only regret was not taking advantage of the gorgeous lounge for an evening drink!
Sheila, 3-night trip

10/10 Exceptional

Upper House visit

Stayed for 3 nights at the Upper House in a double room. This was our second stay at the hotel. We were visiting the British Ceramics Biennial and the hotel is in a good position near Wedgewood to visit the museum and to get to the other exhibitions in Stoke itself. The hotel is in a delightful position outside Stoke near countryside providing excellent walks. It is walkable to the Wedgewood museum. It is also a short drive to Trentham Gardens. The room was comfortable and the food good (breakfast and evening meals). In particular the service by the hotel staff was excellent and very helpful. In particular the dining room staff were excellent - nothing was too much trouble. We would recommend this hotel for visits to Stoke.
Paul, 3-night trip

8/10 Very good

Very elegant well laid out hotel.

The building has plenty of character and has been tastefully refurbished into a hotel. *Plenty of parking just a very high speed bump at the base of the drive. Be careful people with low cars.* The rooms were classic with just a touch of modern tech. I would stay again but only if a room only was possible as breakfast was a bit of a let down. The staffs oatcake was definately not a true represtation of a proper staffordshire oatcake. If you want pastries get down early because they soon disappear and dont seem to get replenished. Staff were very friendly apart from the odd breakfast staff who were very unattentive and didnt seem to be impressed when asked for things although they couldnt wait to leave the room. Beautiful building and grounds would be a nice place to take a dog.
ShelbyCobra, 2-night trip