Located in the heart of Pucallpa, Del Castillo Plaza Hotel offers a warm welcome with continental breakfast and a free roundtrip airport shuttle. Unwind on the sun-kissed terrace or indulge in rejuvenating spa treatments like massages.
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001
What's nearby
Catedral de Pucallpa - 2 min walk - 0.2 km
Museo Agustin Rivas - 5 min walk - 0.5 km
Plaza del Reloj - 9 min walk - 0.8 km
IPD Stadium Jorge Forest - 15 min drive - 6.4 km
Plaza de Armas - 16 min drive - 7.2 km
Getting around
D. Abensur Rengifo Intl. Airport (PCL) - 15 min drive
Free airport shuttle
Area shuttle (surcharge)
Restaurants
El Braserito - 3 min walk
Restaurant Pizzeria Sofia - 3 min walk
Páprika - 6 min walk
El Dragón de Oro - 7 min walk
El Portal Chiken - 1 min walk
About this property
Del Castillo Plaza Hotel Pucallpa
Del Castillo Plaza Hotel Pucallpa is just 3.4 mi (5.5 km) from the airport and offers a free shuttle (available 24 hours). Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. This Art Deco hotel also features a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
20 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 1:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
Free secured, uncovered onsite valet parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–9 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Fishing nearby
Working away
24-hour business center
Meeting room
Computer station
Conference center (484 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Multilingual staff
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Spa services
Banquet hall
Art Deco architecture
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Wheelchairs available on site
Lowered locks/deadbolt
Low-height counter/sink
Low-height desk
Low-height bed
Accessible bathtub
Wheelchair-width doorways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
32-inch LED TV
Premium cable channels
First-run movies
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Champagne service
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
Service fee: 10 percent
Optional extras
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20393735059
Also known as
Castillo Plaza Hotel Pucallpa
Castillo Plaza Hotel
Castillo Plaza Pucallpa
Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería
Frequently asked questions
Does Del Castillo Plaza Hotel Pucallpa offer free cancellation for a full refund?
Yes, Del Castillo Plaza Hotel Pucallpa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Del Castillo Plaza Hotel Pucallpa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Del Castillo Plaza Hotel Pucallpa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Del Castillo Plaza Hotel Pucallpa?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Del Castillo Plaza Hotel Pucallpa?
You can check in starting at 1:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Del Castillo Plaza Hotel Pucallpa and nearby?
Have fun during the warmer months with activities nearby such as fishing. Enjoy amenities like spa services and a garden.
Are there restaurants at or near Del Castillo Plaza Hotel Pucallpa?
Yes, there's an onsite restaurant.
What's the area around Del Castillo Plaza Hotel Pucallpa like?
Del Castillo Plaza Hotel Pucallpa is located on the boardwalk/promenade, a short 5-minute walk from Museo Agustin Rivas and 8 minutes' walk from Plaza del Reloj.
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Reviews
Del Castillo Plaza Hotel Pucallpa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
10
Location
9.2
Staff & service
8.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 12, 2026
Excellent customer service, great location and great service.
Jorge
Jorge, 5-night trip
Verified
10/10 Exceptional
Jan 14, 2024
Good location and staff are very nice!
Shinobu
Shinobu, 2-night trip
Verified
10/10 Exceptional
Feb 9, 2025
A great place to stay in Pucallpa. Staff is friendly, place was clean.
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Feb 3, 2024
Decent room, but horrible beds! Staff was pleasant.
I wouldn't stay for more than a couple nights - beds killed our backs.
Curda
Curda, 2-night trip
Verified
6/10 Good
Jul 7, 2024
For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Marco
Marco, 1-night trip
Verified
8/10 Very good
Aug 29, 2025
Very friendly staff, although the structure is showing its age.
Thomas
Thomas, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Ok for what we needed
Claudia Evelyn
Claudia Evelyn, 1-night trip
Verified
10/10 Exceptional
Apr 2, 2022
A great stay
Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Gregg
Gregg, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2021
Hotel recomendado
Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Marita
Marita, 1-night trip
Verified
8/10 Very good
Aug 3, 2021
La limpieza
Verified traveler
1-night trip
Verified
10/10 Exceptional
Feb 21, 2021
The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you