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Protur Naisa Palma Hotel

4.0 star property
Beaux Arts hotel with full-service spa, connected to the convention center, near Cathedral of Santa Maria of Palma

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Photo gallery for Protur Naisa Palma Hotel

Building design
Property entrance
1 bedroom, premium bedding, down comforters, in-room safe
Indoor pool, outdoor pool, sun loungers
Sundeck

Reviews

9.4 out of 10
Exceptional
Welcome to Protur Naisa Palma Hotel, a serene oasis in the heart of Palma de Mallorca. With its poolside bar and rooftop terrace, enjoy stunning views while you relax. Indulge in rejuvenating spa treatments like body scrubs and manicures/pedicures or find your perfect book from the library.

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,504
CNY1,708 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room (1 Adult + 1 Child)

1 bedroom, premium bedding, down comforters, in-room safe

Double or Twin Room (1 Adult + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

1 bedroom, premium bedding, down comforters, in-room safe

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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The price is CNY1,516
CNY1,740 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk - 0.5 km
  • Plaza Espana - 14 min walk - 1.2 km
  • Plaza Mayor de Palma - 14 min walk - 1.2 km
  • Cathedral of Santa Maria of Palma - 15 min walk - 1.2 km
  • Port of Palma de Mallorca - 7 min drive - 4.3 km

Getting around

  • Palma de Mallorca Airport (PMI) - 19 min drive
  • Marratxi Pont d Inca Station - 8 min drive
  • Marratxi Poligon Station - 10 min drive
  • Marratxi Station - 11 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurante Mambo - ‬3 min walk
  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Ginbo - ‬4 min walk
  • ‪Brassclub - ‬3 min walk
  • ‪Öa - ‬4 min walk

About this property

Protur Naisa Palma Hotel

Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Plaza Espana and Plaza Mayor de Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

Catalan, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18 per night)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge

Parking

  • Self parking costs EUR 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel offer free cancellation for a full refund?

Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protur Naisa Palma Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Protur Naisa Palma Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Protur Naisa Palma Hotel?

Yes. Self parking costs EUR 18 per night. Parking spots may be limited.

Is airport shuttle service offered by Protur Naisa Palma Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Protur Naisa Palma Hotel?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Protur Naisa Palma Hotel?

No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.

What is there to do at Protur Naisa Palma Hotel and nearby?

Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.

Are there restaurants at or near Protur Naisa Palma Hotel?

Yes, there's an onsite restaurant.

What's the area around Protur Naisa Palma Hotel like?

Protur Naisa Palma Hotel is located on the boardwalk/promenade in El Camp d'en Serralta, a short 14-minute walk from Plaza Espana and 14 minutes' walk from Plaza Mayor de Palma.

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Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Breakfast
Room
Bar
Restaurant
Lobby
Rooftop pool
View
Family friendly

What guests liked

  • The breakfast buffet offered a wide variety of food and drink options, including a great selection and the option to order a fresh omelette. (18 reviews)
  • The rooftop pool area is great, with a decent size, lovely roof bar, and large sunbeds available for hire. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic hotel lovely staff, super clean and had fabulous facilities. Roof top pool was wonderful in the sunshine. Room well equipped toiletries nice and powerful shower. Only feedback would be poor quality cheap coffee/tea a nespresso would have been nice and a bottle of water or refill would have been appreciated otherwise fantastic hotel. Location was wonderful able to walk everywhere in teh city yet very quiet for sleeping.
sarah, 4-night trip

10/10 Exceptional

spacious and cozy room, quiet area, near the bus stop
Noriko, 4-night trip

10/10 Exceptional

Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Shairoze, 4-night trip

8/10 Very good

Weekend stay

Enjoyed our stay, good service, easy check in and hotel is very tidy and clean. Some of the facilities need fixing, in particular in the Spa (Jacuzzi, Ice Dispenser, Sauna seats - some wooden slats are broken) and Spa could do with a cold shower / plunge option as its really warm down there. Breakfast very good. Great selection and like the option to order a fresh omolette. Coffee machine isn't the best.
Ross, 3-night trip

10/10 Exceptional

Great place to stay
Pertti, 4-night trip

10/10 Exceptional

We had a wonderful weekend break at Protur Palma. The room was well appointed with a great shower. We had use of the spa and used the indoor pool with jacuzzi and sauna on both days. Come hungry for the buffet breakfast there is a lot of choice. Excellent position for walking around as well as catching the bus to Cala Major or Playa de Illetes. The welcome drink voucher was a lovely touch. Look forward to my next wkend break here.
Peter, 2-night trip

10/10 Exceptional

It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Ramona, 3-night trip

10/10 Exceptional

Supert!

Supert hotell!
Tore, 7-night trip

10/10 Exceptional

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Lesley, 4-night trip

8/10 Very good

Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Deborah, 4-night trip

6/10 Good

good

Good but pool and outdoor area was closed / empty without a notice we could find anyway. Not a deal breaker but irritating. Location next to perfect, good with bike rental service and possible parking for car if needed to rent. good breakfast but floor in room a bit stained
martin, 2-night trip

8/10 Very good

Over all this is a good hotel I would stay here again
Ernest, 1-night trip

10/10 Exceptional

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Gareth, 3-night trip

10/10 Exceptional

Great location and wonderful staff. Lovely rooftop pool.
Scott, 2-night trip

10/10 Exceptional

Great central location
Stephen, 7-night trip

10/10 Exceptional

We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
paul, 3-night trip

10/10 Exceptional

This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Davida, 3-night trip

10/10 Exceptional

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
ARKADIUSZ, 3-night trip

10/10 Exceptional

Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Alistair, 3-night trip

10/10 Exceptional

The hotel was absolutely stunning with an incredible variety of food and drink for breakfast. All staff were so friendly and the rooftop bar and pool were great for spending the afternoons.
Joanne, 4-night trip

8/10 Very good

The hotel has a great pool, the breakfest buffet has a great selection . The location is goog as well
Paul Octavian, 2-night trip

10/10 Exceptional

Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Alexis, 2-night trip

10/10 Exceptional

A fantastic hotel, really well located for exploring the centre of Palma. We had a double room for 3 nights and was very clean and comfortable with all amenities required. Very modern..staff super helpful. Rooftop pool is excellent. Food & drink really well priced and great quality. The breakfast is amazing. Couldnt fault it.
Kate, 3-night trip

10/10 Exceptional

The staff at this property were amazing and so helpful. I felt safe and relaxed here. I would recommend this property to those who are LGBT which is always a concern when traveling. Wonderful place! My wife and I enjoyed the breakfast in the morning and sauna very much.
Kassandra, 5-night trip

10/10 Exceptional

Perfect hotel for Palma city break

Great hotel, reasonably priced and well located near many of the best bars and restaurants in the city. Breakfast was excellent and the spa and rooftop pool well maintained and not too busy
3-night trip