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Protur Naisa Palma Hotel

4.0 star property
Beaux Arts hotel with full-service spa, connected to the convention center, near Cathedral of Santa Maria of Palma

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Welcome to Protur Naisa Palma Hotel, a serene oasis in the heart of Palma de Mallorca. With its poolside bar and rooftop terrace, enjoy stunning views while you relax. Indulge in rejuvenating spa treatments like body scrubs and manicures/pedicures or find your perfect book from the library.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is CNY1,624
CNY1,839 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work and play paradise
This hotel sits in the city center on the boardwalk, offering meeting rooms and desk spaces. After work, guests can enjoy the spa, sauna, and poolside bar.
Culinary haven at hand
This hotel boasts a restaurant, cafe, and bar for culinary adventurers. Morning fuel arrives with a full breakfast to kickstart the day.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

A hotel room with a large bed, a desk with a chair, a TV, a bathroom with a mirror, and a wardrobe.

Double or Twin Room

8.8 out of 10
Excellent
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (1 Adult + 1 Child)

A hotel room with a large bed, a desk with a chair, a TV, a bathroom with a mirror, and a wardrobe.

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

A hotel room with a large bed, a desk with a chair, a TV, a bathroom with a mirror, and a wardrobe.

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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The price is CNY1,675
CNY1,913 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk - 0.6 km
  • Paseo Maritimo - 9 min walk - 0.8 km
  • Plaza Mayor de Palma - 12 min walk - 1.1 km
  • Plaza Espana - 12 min walk - 1.1 km
  • Cathedral of Santa Maria of Palma - 12 min walk - 1.1 km

Getting around

  • Palma de Mallorca Airport (PMI) - 19 min drive
  • Marratxi Poligon Station - 10 min drive
  • Marratxi Station - 11 min drive
  • Palma de Mallorca Son Fuster Station - 13 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Menut Cafe - ‬4 min walk
  • ‪La Consentida - ‬1 min walk
  • ‪Block House - ‬4 min walk
  • ‪Chapeau 1987 - ‬3 min walk

About this property

Protur Naisa Palma Hotel

  • Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Plaza Espana and Plaza Mayor de Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 99 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18 per night)
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge

Parking

  • Self parking costs EUR 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel offer free cancellation for a full refund?

Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protur Naisa Palma Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Protur Naisa Palma Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Protur Naisa Palma Hotel?

Yes. Self parking costs EUR 18 per night. Parking spots may be limited.

Is airport shuttle service offered by Protur Naisa Palma Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Protur Naisa Palma Hotel?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Protur Naisa Palma Hotel?

No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.

What is there to do at Protur Naisa Palma Hotel and nearby?

Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.

Are there restaurants at or near Protur Naisa Palma Hotel?

Yes, there's an onsite restaurant.

What's the area around Protur Naisa Palma Hotel like?

Protur Naisa Palma Hotel is located on the boardwalk/promenade in El Camp d'en Serralta, a short 14-minute walk from Plaza Espana and 14 minutes' walk from Plaza Mayor de Palma.

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Reviews

Protur Naisa Palma Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of choices, including local specialties, and was highly praised for its quality and presentation. (23 reviews)
  • The rooftop pool area was great, lovely, wonderful, and perfect, providing comfort and convenience for relaxation. (16 reviews)
  • The spa and rooftop pool were well maintained and provided comfort and convenience. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Breakfast
Room
Bar
Restaurant
Lobby
Rooftop pool
Family friendly
View

Reviews

Verified

10/10 Exceptional

Excellent hotel with a great location and superb breakfast.
Karsten, 4-night trip
Verified

10/10 Exceptional

Nice pool, good food
Andreas, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel with spotless rooms, friendly service and delicious food.
Patrícia, 5-night trip
Verified

10/10 Exceptional

Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Anne, 4-night trip
Verified

10/10 Exceptional

Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Rebecca, 3-night trip
Verified

10/10 Exceptional

Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Jan, 3-night trip
Verified

10/10 Exceptional

Great service, good location, cool roof top pool!
Robert, 1-night trip
Verified

10/10 Exceptional

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Lesley, 4-night trip
Verified

10/10 Exceptional

The staff was very helpful, especially helping me with a rental car. The breakfast was very complete, but I expected higher quality. My breakfast comparison was a hotel in Madrid which cost about the same per night.
Helen, 1-night trip
Verified

10/10 Exceptional

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Marie, 3-night trip
Verified

10/10 Exceptional

Great central location
Stephen, 7-night trip
Verified

8/10 Very good

Great hotel, with a friendly knowledgeable staff, in a nice location right outside the old town. Safe neighborhood right next to Palma Police Station. Nice rooftop pool and lounge. Clean with well layed out rooms. Limited parking in the garage, but street parking available. We enjoyed our Saturday!
Ed, 4-night trip
Verified

10/10 Exceptional

spacious and cozy room, quiet area, near the bus stop
Noriko, 4-night trip
Verified

10/10 Exceptional

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
ARKADIUSZ, 3-night trip
Verified

10/10 Exceptional

We absolutely loved our stay at Protur Naisa in Palma. The hotel is very chic, comfortable, clean and the staff were all very friendly. We especially loved the rooftop pool! Breakfast was great and we had some snacks/drinks at the pool which were also really nice. Would highly recommend to others and if would happily return!
Cara, 4-night trip
Verified

10/10 Exceptional

It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
rosa-maria, 3-night trip
Verified

10/10 Exceptional

Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Alexis, 2-night trip
Verified

10/10 Exceptional

Great location and wonderful staff. Lovely rooftop pool.
Scott, 2-night trip
Verified

10/10 Exceptional

It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Ramona, 3-night trip
Verified

10/10 Exceptional

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Gareth, 3-night trip
Verified

10/10 Exceptional

This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!
Davida, 3-night trip
Verified

10/10 Exceptional

Really nice hotel - very modern, bright and clean. Great pool with many sun beds. Good and large breakfast. Quick walk to the Main Street / attractions.
Alina, 3-night trip
Verified

10/10 Exceptional

We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
paul, 3-night trip
Verified

10/10 Exceptional

Fantastic hotel.

Really lovely hotel. Staff super friendly. Breakfast wonderful. Indoor and outdoor pool and bike rental. Couldn't fault it!
Heather, 4-night trip
Verified

10/10 Exceptional

Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Nontawat, 4-night trip