Was not impressed with the gentleman checking us in but there was a very nice lady who kept the pool open an extra 15 minutes so our granddaughter s could swim. The hotel was beautiful.
James A
James A,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 5 日
Great stay.
Great restaurant within walking distance. Shopping if you want it.
THERESA
THERESA,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Nice hotel like most of the Home 2 Suites. Right next to the Cattlmens Roadhouse restaurant- would highly recommend eating here.
Melissa
Melissa,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 23 日
Not at all what they advertise
When we arrived Ben was very helpful. He greeted us with a smile and made the check in very pleasant. Unfortunately everything went downhill after that. The TV remote didn’t work. Ben tried to help but said he wouldn’t be able to get it resolved until the next day. The next day we went out for our Distillery tours expecting to come back to it working but no one had even came to the room, not even to freshen up the room. The person at the front desk for Saturday said there had been no passdown ahout the tv needing to be looked at. Ben mentioned there being a room that had issues with the tv and this new clerk mentioned it had happened to one other room before nit sounded like neither one was keeping track of what the room number was. Another guest listening said she had the same issue in her room. While asking for help the new clerk had his personal items-food, clothes, phone chargers and other items laying all the guest table instead of on the back break area. We decided to go check out the pool and the pool looked dingy. We got in hoping it was just an older pool but absolutely no chlorine smell at all…it almost smelled like mildew. We stayed in for about 15 minutes and just decided to get out. We then went up to take a shower and found hair from previous guests in the shower…on the walls, the floor and in the showerhead. Just overall a horrible experience. The only things we did feel were positive were the blackout curtains were the best we’ve seen and the breakfast.
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Tim
Tim,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Always love staying here nice friendly staff. I was there to help room is clean convenient. Perfect. We’ll stay here again.
Megan
Megan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Only complaint is the TV doesn’t work unless you bring your own laptop to connect to the HDMI cable. Happened to us this trip as well as back in November at this property so it seems to be a running issue.
Kathy
Kathy,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 10 日
johnny
johnny,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
Ben was awesome. I didn't book two nights which is what I wanted. When on the Bourbon Trail the next day, Ben took care of the booking with no issues.
Jim
Jim,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
James
James,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 3 日
The room was very comfortable and spacious
Mary Ann
Mary Ann,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 30 日
Dennis
Dennis,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Tammie
Tammie,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 6 日
Thinking twice about next reservation
Over one hour wait before we could check-in. We were told it was because Hotels.com virtual card wouldn’t clear. Called Hotels.com customer service and was transferred to 5 different people!
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Steven
Steven,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Enjoyed the extra space the extended stay style room provided. Bathroom was more spacious than many hotels can be.