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Novotel Ulaanbaatar

3.5 star property
Ulaanbaatar hotel with indoor pool and bar/lounge

Choose dates to view prices

Photo gallery for Novotel Ulaanbaatar

Exterior
Bar (on property)
5 restaurants, lunch, dinner served; Regional cuisine
Indoor pool, sun loungers
Exterior
Downtown Ulaanbaatar’s vibrant energy is yours to soak up at Novotel Ulaanbaatar. From rejuvenating sauna and steam sessions to delicious Regional cuisine at one of the 5 on-site restaurants, every moment here feels like a treat. Connect with free in-room WiFi, stay active at the gym or unwind by the indoor pool with sun loungers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar
  • Pool
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 2 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is CNY932
CNY1,097 total
includes taxes & fees
Dec 10 - Dec 11

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
Hair dryer
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Bathrobes
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Sofa bed
Eco-friendly toiletries
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is CNY1,025
CNY1,148 total
includes taxes & fees
Nov 14 - Nov 15
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About the neighborhood

Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201

What's nearby

  • National University of Mongolia - 5 min walk - 0.4 km
  • Mongolian Natural History Museum - 6 min walk - 0.6 km
  • Sükhbaatar Square - 9 min walk - 0.8 km
  • Central Museum of Mongolian Dinosaurs - 12 min walk - 1.1 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 16 min walk - 1.4 km

Getting around

  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 54 min drive
  • Ulaanbaatar Station - 14 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Modern Nomads - ‬1 min walk
  • ‪Mr.Ling Chinese Restaurant&Hotpot - ‬3 min walk
  • ‪Biere House - ‬1 min walk
  • ‪BBQ Chicken Restaurant - ‬4 min walk
  • ‪Food Exchange Ulaanbaatar - ‬2 min walk

About this property

Novotel Ulaanbaatar

Novotel Ulaanbaatar is a great choice for a stay in Ulaanbaatar. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at JADE GARDEN, one of 5 restaurants, which serves Regional cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a fitness center, and a sauna.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 11:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

JADE GARDEN - This restaurant specializes in Regional cuisine and serves lunch and dinner.
FOOD EXCHANGE - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
GOURMET BAR - This bar serves light fare only. Open daily.
Duvin - Onsite delicatessen. Guests can enjoy drinks at the bar. Open daily.
Bier House - Onsite fine-dining restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in can be arranged for an extra charge of 30 percent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Novotel Ulaanbaatar offer free cancellation for a full refund?

Yes, Novotel Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Ulaanbaatar?

Yes, there's an indoor pool.

Are pets allowed at Novotel Ulaanbaatar?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Ulaanbaatar?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Novotel Ulaanbaatar?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle one-way.

What are the check-in and check-out times at Novotel Ulaanbaatar?

Check-in start time: noon; Check-in end time: 11:30 AM. There's a 30% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).

What is there to do at Novotel Ulaanbaatar and nearby?

Novotel Ulaanbaatar has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Novotel Ulaanbaatar?

Yes, there are 5 onsite restaurants, featuring Regional cuisine.

What's the area around Novotel Ulaanbaatar like?

Novotel Ulaanbaatar is in Downtown Ulaanbaatar, a short 5-minute walk from National University of Mongolia and 7 minutes' walk from Mongolian Natural History Museum.

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Reviews

Novotel Ulaanbaatar Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Eco-friendliness

8.6

Property conditions & facilities

Reviews

10/10 Exceptional

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
John, 2-night trip

10/10 Exceptional

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Joshua, 2-night trip

10/10 Exceptional

Very nice hotel with friendly staff
Beat, 1-night trip

10/10 Exceptional

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
dina, 1-night trip

10/10 Exceptional

close to the center
Wonkyung, 3-night trip

4/10 Fair

On June 22, 2025, Staff not transparent regaring air-conditioning not working on my day of check in from a long flight.. When i presented the problem, they made me feel like i didnt know how to turn on the a/c .I was finally moved to another room and still had same problem. Then did they admitted the air-conditioning was an ongoing problem in the hotel. On Juyl1, 2025, I checked in again after my last day of tour. The room a/c wasn't working again. I had to go down to front desk and ask for a/c to be checked. Then did they only inform me a/c wasn't working. The front desk manager stated it was not their fault! but the hotel's fault. I asked for a portable fan. The Manager said they will provide the portable a/c when available and could not guarrantee an availability.
josephine, 1-night trip

4/10 Fair

Heating was supposed to be turned on in October, but was not fully functional. Once late at night (3 people) and once early in the morning (1 person) came to my room suddenly without notice (door was opened with a card key). I did not let them into my room. I checked with the hotel and they said that the staff went to my room to check the heating, which is only done late at night, but it was very scary.
Hiromi, 1-night trip

6/10 Good

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Steph, 4-night trip

8/10 Very good

Déçus

Chambre spacieuse et confortable en revanche lhotel n'est pas au niveau attendu en terme de service. Hammam et sauna femme HS HAMMAM homme HS Au petit-déjeuner cafetière Café grains et cappuccino HS pendant 1semaine. Pour avoir des gaufres le matin il faut quémander.
1-night trip

10/10 Exceptional

세계어디서나 Accore

깨끗하고 헬스장. 사우나. 수영장무료이용가능해서 좋아요!
WONSOO, 2-night trip

10/10 Exceptional

とてもキレイで素晴らしいです
keisuke, 1-night trip

4/10 Fair

The room, the staff, the service, everything was perfect, until I had the worst stomachache I had in the last few decades after drinking a coke from the room fridge. It pains me to put down a 2 star review, but you can understand how this was a horrible way to end the journey with my flight coming up the next day. I was in excruciating pain for more than 10 hours, stomach pain + diarrhea + throwing up. The reason I’m absolutely certain it was the coke is because of the timing, there were little to no solids in my stomach when I threw up, and the fact I stayed with the nomads for the last week eating freshly butchered goat and had absolutely no stomach issue! Anyone who’s thinking of staying, don’t worry the people and the facility is amazing. Just don’t be lazy like I was and buy it from a store, wipe the can, or don’t drink anything from the fridge at all…
Kanami, 2-night trip

8/10 Very good

I plugged my phone In To charge to The lamp by the bed. It only charges when the lamp is on. Dangerous my phone died right after my alarm went off. If I’d got snooze I would have over slept cuz my phone wasn’t charging.
1-night trip

8/10 Very good

Easy walk from Sukhbaatar Square
Eugene, 3-night trip

10/10 Exceptional

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine, 3-night trip

8/10 Very good

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Joshua, 5-night trip

10/10 Exceptional

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!

10/10 Exceptional

청결 친절도 등 매우 만족합니다

실내가 넓고 쾌적했습니다 조식도 만족합니다
woosug, 3-night trip

10/10 Exceptional

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Laurie, 1-night trip

10/10 Exceptional

素晴らしいです！
Kyomi, 1-night trip

8/10 Very good

객실내 환기(공기질)

환기 및 객실 내부 공기질 상태가 안좋음.
SUNGJO, 3-night trip

8/10 Very good

The staff was very responsive and patient as we struggled through language
William, 3-night trip

8/10 Very good

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Jeremy A, 2-night trip

8/10 Very good

I was on 16th floor, which was nice but WIFI didn’t work, I had to come to the lobby to use WiFi, also phone in the room never worked
Albert, 5-night trip

8/10 Very good

편안한 호텔

투어 후에 도착하신다면 만족하실 겁니다. 청소 잘 되어있고 깔끔합니다. 굳이 단점을 꼽자면 TV 제어가 불편하고 체크아웃 시간 확인이 어려운 것등이 있지만 우리가 보통 아는 그 노보텔로 생각하시면 됩니다. 괜찮습니다.
2-night trip