The hotel staff had excellent communication and accommodated our dog that we were traveling with. The room was very clean and comfortable and you can tell they really care about their guests.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 14 日
William
William,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Going home.
Very nice stay.
William
William,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
First and last stay
We stay in many many hotels and this one is down on the list. Beds were loud, 2nd floor smelled horrible from the laundry room. Shower gels were empty. Pool was nice, so extremely hot in the pool area.
Staff was hardly friendly. Breakfast was subpar. Very small space for eating especially when hotel is full of kids for a volleyball tournament. Hotel grounds were good. I probably wouldnt stay here again.
Megan
Megan,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 8 日
Ashley
Ashley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Nice Hotel
Great Stay
Wendy
Wendy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 18 日
Heather
Heather,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 15 日
Patricia
Patricia,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 2 月 18 日
Disappointed to say the very least!!!
We recently stayed in Newcastle for our Annual District Swim Meet. We have stayed at the hotel as a Club for years and have had a nice time and they have been fairly accommodating. This year it was a disaster. We always rent a room to have our swimmers eat and hangout on Saturday evening while the parents enjoy Grazers. The General Manager took absolutely forever to firm up plans and was less than friendly. When Saturday came and we were gathering up all of our swimmers to eat (pizza that we also ordered from Grazers) Bonnie came upstairs and absolutely lit into all of the parents and kids. She was yelling and cursing about how loud everyone was being and that they had other things going on in the hotel and that we were going to be fined if we continued to be loud. We had almost 20 families staying, paying and dining in their hotel. Add that up - lots of $$ for the dead of winter in a small town. The hotel was full mostly in part to the swim meet. We did end up leaving and taking our party to another establishment that was more than willing to accommodate all of us last minute. We were still charged to have the room in which we didn't use and we took and paid for all of the pizzas that the kids were suppose to enjoy. If the swim meet is still held in Newcastle - we will not be staying here. Very disappointed in the staff. It all very well could have been handled better.
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 31 日
Decent at best. Frustrating.
Fire alarm went off. Set the tone for the night.
Was told that one room causes this regularly because of some internal issue that hadn’t been rectified.
Next door room had door propped until Midnight talking loudly.
My 18 month old puked after eating eggs at the restaurant, then proceeded to puke after eating different eggs in the breakfast area the following morning.
Checkout was a breeze and that lady is wonderful.
Joshua
Joshua,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Curt
Curt,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 5 日
Alex
Alex,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Jona
Jona,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 16 日
Always a pleasure to stay here.
See you next year.
Earl
Earl,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Great place to stay!
Siri
Siri,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 6 日
Great place every year
Sonny
Sonny,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 3 日
Shelby
Shelby,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 2 日
Good but could improve
Room was clean and nice. Beds and pillows were comfortable. Had a heck of a time with the room temp, too hot or cold as the displayed temp did not feel correct.
A hardcopy TV channel guide would have been a great addition to the room.
No coffee machine in room for tea and hot water.
Was informed of their "Contactless" policy on Check In. So had to request room and towel exchange service (which we had no problems coordinating).
The breakfast was "almost" a 4-star rating but serving the scrambled egg mix and TWO containers of Bisquit gravy? A meat would have been nice.
The attached Grazer restaurant serves a VERY NICE burger.
真实旅客
7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 1 日
Very nice facility! Staff was very friendly and helpful!
Nancy
Nancy,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 29 日
Good stay
We weren't expecting much due to being remote Wyoming however we were impressed with the friendliness of staff, breakfast was simple and really good, and the room was clean and worked out well for us.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Great stay, great place!
William
William,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Very comfortable, clean, conveniently located, and a great restaurant. Would never stay anywhere else in Newcastle. Friendly, efficient staff also.