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Krystal Cancun All Inclusive

4.0 star property
All-inclusive hotel with full-service spa, connected to the convention center, near Gaviota Azul Beach

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Photo gallery for Krystal Cancun All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
View from room
4 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Outdoor pool, pool umbrellas, sun loungers
Located near La Isla Shopping Mall, Krystal Cancun All Inclusive offers a tranquil retreat with a swim-up bar and poolside bar. Enjoy the warm sand beach, fitness classes at the gym, or unwind at the onsite spa with aromatherapy treatments. With 4 on-site restaurants serving local and international cuisine and helpful staff who have left a lasting impression on previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is CNY1,601
CNY1,967 total
includes taxes & fees
Jun 28 - Jun 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Double Room, 2 Double Beds, Balcony, Ocean View

Luxury Double Room, 2 Double Beds, Balcony, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room, 2 Double Beds, Balcony, Ocean View

7.0 out of 10
Good
(33 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room, 1 King Bed, Ocean View

Luxury Double Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Krystal Club with Balcony Ocean View, Two Double Beds

Krystal Club with Balcony Ocean View, Two Double Beds | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Krystal Club with Balcony Ocean View, Two Double Beds

7.0 out of 10
Good
(12 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio, 1 King Bed with Sofa bed, Sea View

Family Studio, 1 King Bed with Sofa bed, Sea View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Family Studio, 1 King Bed with Sofa bed, Sea View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
LED TV
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Krystal Club with Balcony Ocean View, King Bed

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Krystal Club with Balcony Ocean View, King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
Blackout drapes/curtains
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, City View

Standard Double Room, 2 Double Beds, City View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Dining table
LED TV
Separate bedroom
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Romantic Room, 1 King Bed, Balcony, Oceanfront

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Romantic Room, 1 King Bed, Balcony, Oceanfront

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, City View

8.4 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Dining table
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Krystal Cancun

  • Pool
  • Spa
  • Free parking
  • Free WiFi
7.4 out of 10, Good, 1,387 reviews
The price is CNY1,073
CNY1,329 total
includes taxes & fees
Jun 28 - Jun 29
Krystal Cancun
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About the neighborhood

Map
Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 3 min walk - 0.3 km
  • Cancun Convention Center - 5 min walk - 0.4 km
  • Forum Beach - 6 min walk - 0.6 km
  • Caracol Beach - 8 min walk - 0.7 km
  • Hotel Zone Beaches - 8 min drive - 4.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Mandala - ‬3 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪Forum Beach Club - ‬5 min walk
  • ‪Lobby Bar - ‬1 min walk

About this property

Krystal Cancun All Inclusive

At Krystal Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 5-minute walk of Gaviota Azul Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Aquamarina, one of 4 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 3 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (non-alcoholic beverages included)

Land activities

Kids club

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 502 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Fitness classes
  • Beach volleyball
  • Shopping
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1981
  • ATM/banking
  • Garden
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Aquamarina - This poolside buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Las Velas - This poolside restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Hacienda El Mortero - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
El Mediterraneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Krystal Cancun
Krystal Cancun All Inclusive Hotel
Krystal Cancun All Inclusive Cancun
Krystal Cancun All Inclusive Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Krystal Cancun All Inclusive offer free cancellation for a full refund?

Yes, Krystal Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Cancun All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Cancun All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Krystal Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Krystal Cancun All Inclusive?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (13-min drive) are both nearby.

What is there to do at Krystal Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Krystal Cancun All Inclusive also has 3 bars and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Krystal Cancun All Inclusive?

Yes, there are 4 onsite restaurants, featuring local and international cuisine, ocean views, and poolside dining.

What's the area around Krystal Cancun All Inclusive like?

Krystal Cancun All Inclusive is a short 3-minute walk from Gaviota Azul Beach and 4 minutes' walk from Cancun Convention Center. The local area is walkable and popular for its beaches.

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Krystal Cancun All Inclusive Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Food
Service staff
Beach
Restaurant
Location
Air conditioning
Drinks
Buffets
View

Reviews

4/10 Fair

Lobby barc was understaffed, Pool Closes Way too Early, its an inconvenience to have to do reservations at the restaurants, room service was difficult to order
John, 3-night trip

8/10 Very good

Location was great!! Had a great stay for my son's 21st birthday.
Connor, 5-night trip

10/10 Exceptional

Great place
Gabriel, 3-night trip

10/10 Exceptional

Wonderful place.
Bogdan, 6-night trip

8/10 Very good

Good stay
GAGANDEEP SINGH, 4-night trip

10/10 Exceptional

Would definitely come here again, made out trip so perfect and safe! Loved the food and the area !!
Gladys, 3-night trip

10/10 Exceptional

Very nice spot. The best beach in the area
Andrew, 7-night trip

8/10 Very good

closer to all clubs, easy beach access and closer to flea market for shopping.
Abhineet, 4-night trip

10/10 Exceptional

The location it's amazing. You can walk to the party zone and is super close to Coco-Bongo Beach Party and Coco-Bongo Disco/Show. I recommend this resort.
Felix, 4-night trip

2/10 Poor

Old hotel for the price of an oceanfront resort, not worth the money and food was mediocre
gabriel, 3-night trip

8/10 Very good

Playa clean , close to stores,clubs
Uriel Armando, 4-night trip

10/10 Exceptional

Good place and many people.
sg, 3-night trip

10/10 Exceptional

The a la carte at Restaurante Hacienda El Mortero was an amazing experience.
Courtney, 7-night trip

10/10 Exceptional

I always stayed here and I love the service
MIGUEL, 4-night trip

10/10 Exceptional

Loved it all
Andreia, 3-night trip

10/10 Exceptional

My wife and I stayed at this hotel for 5 days and I and we loved it and highly recommend for any buddy !
ROBERTO, 5-night trip

8/10 Very good

Beautiful beach, walkable to shops and food. Food at resort was palatable but nothing to write home about.
ERIC JOSEPH, 8-night trip

8/10 Very good

Staff was friendly and courteous
craig, 5-night trip

6/10 Good

I Loved the beach area , the ocean and white sand was perfect. Food was good, Didn't like that local people had access to a beach area also the Resort has no shuttle transport
Mirzeta, 7-night trip

10/10 Exceptional

this property was so welcoming with the workers always being available and wanting to make your staying very memorable, there was always amazing food and drink options. Lots of walkable shops lots of outdoor space and activities in the environment was so fun and exciting.
kihana laine, 7-night trip

6/10 Good

Was ok
Fiona, 5-night trip

10/10 Exceptional

I like everything about it
Israel Antonio Rodríguez, 6-night trip

8/10 Very good

Great location to both the beach and tourist attractions. Cleanliness could be better for individual guest rooms. Really wish they would take into consideration how many people are in a room, we traveled with our two children and every day we had to request additional towels because housekeeping only left two.
AZUCENA, 5-night trip

8/10 Very good

The food wasn’t good and service was slow but the property is gorgeous and the staff is friendly.
Christina, 2-night trip

10/10 Exceptional

Exelente
Karen Lizbeth, 2-night trip