Right in the heart of Cebu City, Quest Serviced Residences offers a welcoming retreat with laundry facilities and free in-room WiFi. Relax by the outdoor pool, grab a bite at the on-site restaurant or unwind at the bar.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Bar
Pool
Non-smoking
Laundry facilities
Free parking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
Room service
24-hour business center
Meeting rooms
Airport shuttle
Air conditioning
Snack bar/deli
Self-serve laundry
Banquet hall
Feel at home (6)
Kitchenette
Private bathroom
Daily housekeeping
Laundry facilities
Coffee/tea maker
Elevator
The current price is CNY532
CNY532
CNY645 total
includes taxes & fees
Sep 7 - Sep 8
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for One Bedroom Suite (Single)
One Bedroom Suite (Single)
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Highlights
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Separate bedroom
Bidet
Hair dryer
Bathrobes
50 sq m
1 bedroom
City view
Sleeps 4
1 King Bed
View all photos for One Bedroom Suite Double (Room Only)
One Bedroom Suite Double (Room Only)
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Smart TV
Separate bedroom
Bidet
Hair dryer
50 sq m
1 bedroom
City view
Sleeps 2
1 King Bed
View all photos for Two Bedroom Suite Double (Room Only)
Quest Serviced Residences offers a great location, putting you within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, SM City Cebu and Magellan's Cross are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Filipino
More about this property
VISIBILITY
At a glance
Hotel size
28 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Business Center (Lobby level)]
Guests can access their accommodation through a private entrance
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Working away
24-hour business center
Meeting rooms
Services
Laundry facilities
Facilities
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Accessible airport shuttle
ROOM
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchenette
Stovetop
Oven
Free bottled water
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
STAR_OUTLINE
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
MONETIZATION_ON
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 850 per person
Airport shuttle service is offered for an extra charge of PHP 1000 per vehicle (one-way)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9 PM
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property is professionally cleaned.
Also known as
Quest Serviced Residences Aparthotel Cebu
Quest Serviced Residences Cebu
Quest Serviced Residences Cebu Island/Cebu City
Quest Serviced Resinces Cebu
Quest Serviced Residences Hotel
Quest Serviced Residences Cebu City
Quest Serviced Residences Hotel Cebu City
HELP_OUTLINE
Frequently asked questions
Does Quest Serviced Residences offer free cancellation for a full refund?
Yes, Quest Serviced Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quest Serviced Residences?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9 PM.
Are pets allowed at Quest Serviced Residences?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quest Serviced Residences?
Yes, there's free self parking.
Is airport shuttle service offered by Quest Serviced Residences?
Yes, an airport shuttle is available. The charge is PHP 1000 per vehicle one-way.
What are the check-in and check-out times at Quest Serviced Residences?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
Is there an onsite casino at Quest Serviced Residences?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (13-min walk) is nearby.
What is there to do at Quest Serviced Residences and nearby?
Quest Serviced Residences has an outdoor pool.
Are there restaurants at or near Quest Serviced Residences?
Yes, there's an onsite restaurant that offers local and international cuisine.
Does Quest Serviced Residences have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a refrigerator.
What's the area around Quest Serviced Residences like?
Quest Serviced Residences is in Camputhaw, a short 8-minute walk from Ayala Center and 13 minutes' walk from Waterfront Cebu City Casino.
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Quest Serviced Residences Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Service staff
Location
Bathroom
Food
Room
Shopping malls
Bedrooms
Room service
What guests liked
The breakfast buffet was plentiful and delicious with a wide variety of options. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Jun 19, 2025
Near Ayala Shopping Mall. Staff accommodating and helpful. Comfortable bed, spacious rooms.
Washing machine and clothesline was so helpful for wash our clothes.
Erlinda
Erlinda, 2-night trip
10/10 Excellent
May 6, 2025
The room was clean and spacious. I would definitely stay here again.
Airlane Daisy
Airlane Daisy, 1-night trip
4/10 Poor
Jul 16, 2025
Been a consistent customer every time I’m in Cebu but this visit, hotel rooms and serviced apartments needs serious updates and deep cleaning especially toilet and bathrooms.
Yvette
Yvette, 1-night trip
10/10 Excellent
Apr 23, 2025
Close to Ayala mall (walking distance)
Property is well maintained
Sung Jun
Sung Jun, 1-night trip
10/10 Excellent
Mar 20, 2025
The staff was very friendly. The breakfast buffet and the dinner buffet which I ate are plentiful and delicious. This hotel is directly across from the Ayala Mall.
Nathan
Nathan, 6-night trip
10/10 Excellent
Nov 19, 2024
Awesome place
Andrew
Andrew, 2-night trip
10/10 Excellent
Feb 16, 2025
The housekeeping service is great,esp DJ, the manager was attentive,most concerns were attended right away, the staff members were polite and made us feel welcome.
I’m happy to come back again, 9/10 overall
Arlene
Arlene, 12-night trip
8/10 Good
Jun 13, 2024
Overall good in staying.. friendly staff and etc
Kaycee
Kaycee, 4-night trip
6/10 Okay
Apr 14, 2025
Didn't like the 3pm checkin or the 11am checkout.
The TV in our was old and not working properly.
The bathroom looked dated.
The living room couch was much to low.
The unit had lots of space which was very nice.
Darrell
Darrell, 2-night trip
10/10 Excellent
Mar 3, 2025
Quest hotel is the best hotel!
This is our first time to book at Quest Serviced Residences and we are glad that we decided to stay here. The location is accessible, the room is tidy, and the buffet breakfast is great!
I would also like to commend the staff-- they are accommodating, friendly, and always full of energy. I would like to specially mention Jo, Carmel, and Kier-- they are really wonderful and made our checking in a hassle-free experience. They are also friendly and full of energy, and answered all my questions readily. Their warm attitude really added to my very good impression of Quest Hotel.
We will always book here whenever we go to Cebu! Thank you so much for the excellent experience, Quest!
Johanna
Johanna, 3-night trip
8/10 Good
Jul 10, 2023
Good to stay again in this place, together family
Its always good to stay at a place away from home
Eduardo
Eduardo, 3-night trip
4/10 Poor
Mar 18, 2025
The staff were very friendly and really tried to help. Our hot water was not working, and they came up to fix it, but they only have so much to work with. It only worked for a few minutes. There were multiple cockroaches, but having travelled in South east Asia, that is kind of par for the course, but I am not sure if would be rated a 4 star. Probably more 2-3 star. The breakfast was very good, and the place was child friendly.
Katherine
Katherine, 2-night trip
8/10 Good
Nov 27, 2024
Family Tripq
The rooms are very spacious! It did seem a bit dusty but I would recommend a stay there.
I think a deep clean or servicing of the ac's wpuld help
Verified traveler
3-night trip
8/10 Good
Feb 20, 2025
It's our 2nd time staying at this property. This time we booked the serviced residences because we stayed longer. The room is slightly outdated. The bathrrom door doesn't fully close so showeing floods the entire bathroom floor. Sorry to mention there were a lot of cockroaches too of varying sizes.
Abigail
Abigail, 9-night trip
10/10 Excellent
Jun 29, 2024
This was a great stay for my family and I. The staff always greeted you with smiles and are extremely helpful. This location is across from Ayala Mall making shopping very easy. The buffet was perfect for the family.
We will be back
Michael
Michael, 20-night trip
10/10 Excellent
Mar 17, 2024
The hotel was clean and tidy, had 2 bedrooms which was a huge plus, and also ideally positioned. We had plenty of food options across the street at the mall, we were centrally located for all tourist visiting locations, and the general area was also quite pleasant.
Penny
Penny, 3-night trip
8/10 Good
Jul 12, 2024
Close to everything.
Helena
Helena, 3-night trip
10/10 Excellent
Feb 23, 2023
The location was great,, the staff was very nice, The room was clean, great food. Just a great experience
Edward
Edward, 22-night trip
10/10 Excellent
May 30, 2023
Friendly staff
Timothy
Timothy, 3-night trip
10/10 Excellent
Jan 5, 2023
Very convienent
Ian
4/10 Poor
Oct 2, 2024
For the money we paid was not worth it for the 10 nights we stayed. As for the wifi it just keeps dropping out every 10 minutes, & not many tv channels to choose from too. Make sure you bring ear plugs for sleeping, there is loud singing and music every night down on the street, don't get the rooms facing on Archbishop Av.
Verified traveler
10-night trip
8/10 Good
Dec 15, 2024
Great place but lacking on many minor things.
Spacious and generally clean, except for some cockroaches from the plumbing system. They did not also provide dishwashing detergent and cloth rags for cleaning. Towels were limited to bath towel, with no extra for face and hand. They provided 2 keys for the room but only one for the elevator, rendering the other room key useless.
NORITO
NORITO, 2-night trip
8/10 Good
Jun 13, 2023
good
Salvador
Salvador, 1-night trip
8/10 Good
Jul 5, 2024
exhaust fan very noisy, drains slow, no hot water,etc
Salvador
Salvador, 2-night trip
10/10 Excellent
Apr 20, 2023
Quest Serviced Residences are actually part of the Quest Hotel. These larger apartments are just on floors 19-25. When I was initially looking at locations, it appeared these were separately located properties.
The rooms are very spacious and include amenities such as a kitchen, separate dining room table, bedrooms, and 2 baths (at least the one we stayed in). Location is adjacent to Ayala Mall. Check in is in the Business Area which is just around the corner from the main desk.